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Massage Front Desk Jobs (NOW HIRING)

Elements Massage

Front Desk - Sales

Laguna Niguel, CA · On-site

$13.75 - $17.25/hr

Front Desk Person We are currently looking for a front desk person with a great attitude and superb ... Customer service * Proactive work habits - able to find stuff to do Prior massage industry ...

Massage Heights

Front Desk Sales Receptionist

Spring, TX · On-site

$15/hr

Wellness resources Front Desk Superstar Wanted at Massage Heights Spring Creek Location Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a ...

Massage Envy

Front Desk Associate

Coeur D Alene, ID

$15 - $18/hr

Massage Envy is hiring a Highly Skilled Front Desk Associate Where Better Careers Begin! Massage Envy Coeur D'Alene, ID, 83814 Do you have a passion for helping others? At the Massage Envy Coeur ...

Stretch Zone

Front Desk

Colleyville, TX · On-site

$12 - $15/hr

Front Desk Admin $12-15 Hourly (plus commission) Front Desk Representative We are looking for a ... massage therapists, trainers and athletes alike, Stretch Zone Method is a proven course of ...

Elements Massage

Front Desk - Sales

Laguna Niguel, CA · On-site

$13.50 - $17/hr

Overview We are currently looking for a front desk person with a great attitude and suberb ... Customer service * Proactive work habits - able to find stuff to do Prior massage industry ...

Massage Heights

Front Desk Sales Receptionist

San Antonio, TX · On-site

$13.75 - $17.50/hr

Front Desk Superstar Wanted at Massage Heights Spring Creek Location Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced ...

Massage Heights

Sales Consultant Front Desk

Roseville, CA · On-site

$16.50 - $17/hr

Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and guest that walks through our door. We are in search of a Front Desk Sales ...

Massage Heights

Sales Consultant Front Desk

Dallas, TX · On-site

$12.25 - $15.25/hr

A career with Massage Heights allows you to fulfill your passion of improving lives with every ... Front Desk Sales Consultant to join our team. For immediate interview consideration, please ...

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Massage Front Desk information

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How much do massage front desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for massage front desk in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are the responsibilities of a massage front desk?

Massage Front Desk staff are responsible for greeting clients, managing appointment scheduling, answering phone calls, and handling payments. They serve as the first point of contact, ensuring guests feel welcome and informed about services offered by the spa or massage clinic. Additionally, they may assist with administrative tasks, maintain a clean reception area, and help resolve client concerns. Their role is essential in creating a positive experience for both clients and massage therapists.

What skills and qualifications are needed to thrive as a massage front desk?

To thrive as a Massage Front Desk Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale (POS) systems, and phone/email communication tools is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient appointment management, customer satisfaction, and smooth daily operations in a busy wellness environment.

What are the most common challenges faced by a massage front desk, and how can they be overcome?

A Massage Front Desk professional often faces challenges such as managing busy appointment schedules, handling last-minute cancellations, and delivering excellent customer service during peak hours. To overcome these, strong organizational skills, effective communication, and proficiency with scheduling software are essential. Staying calm under pressure and collaborating closely with therapists and management can help ensure smooth operations and enhance the client experience.

What is the difference between Massage Front Desk vs Massage Therapist?

AspectMassage Front DeskMassage Therapist
CredentialsNone required, customer service skillsLicensing and certification required
Work EnvironmentReception area, administrative tasksTreatment rooms, hands-on therapy
Employer & IndustrySpas, wellness centers, clinicsSpas, wellness centers, clinics
Primary RoleScheduling, customer service, administrative supportProviding massage therapy services

The Massage Front Desk primarily handles scheduling, customer service, and administrative duties, while the Massage Therapist focuses on providing hands-on massage treatments. Both roles are essential in a spa or wellness setting, but they require different skills and credentials. Understanding these differences helps job seekers find the right position aligned with their qualifications and career goals.

What does a massage front desk do?

A massage front desk employee manages client appointments, answers phone calls, greets clients, and handles administrative tasks such as billing and scheduling. They often use booking software and require good communication skills to ensure smooth operations at the reception area.
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What states have the most Massage Front Desk jobs?

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Massage Front Desk jobs near you
Infographic showing various Massage Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,706 per year, or $15.2 per hour.

Lead Sales Associate at Elements Massage Front Desk

Mechanicsburg, PA • On-site

Elements Massage Front Desk
See more jobs at Elements Massage Front Deskexternal

$15 - $16/hr

Full-time

Re-posted 2 days ago

Job description

Do you want to work in a job where you can help change clients' lives? You will have this opportunity daily with Elements Massage!

Elements Massage is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives. Elements Massage Mechanicsburg is looking for a Lead Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

The Lead WMA is responsible for all the WMA office tasks: the membership sales, building client loyalty, meeting studio and personal goals, objectives to ensure growth and profitability and a superior experience for all. Lead WMA will have the responsibility of helping out with additional assigned tasks to support the management team. The Lead WMA will also work closely with the Marketing Specialist for needed promotions and client communications.


Job Duties/Responsibilities:

>Consistently follow all steps of the KNOWETM and sales process resulting in a conversion rate of 30% or higher.

>Gains commitment and agreement from clients concerning rebooking and membership.

>Makes great first impressions, builds rapport, identifies client’s needs resulting in membership sales.

>Meets or exceeds the needs of the client- takes all opportunities to exceed client expectations

>Takes pride and passion in resolving client problems/complaints/issues. Listens, empathizes, apologies and takes personal responsibility to resolve any client issues.

>Maintains positive relations with clients and coworkers when under stress from high client times, client/co worker complaints.

>Understands and applies knowledge, skills and concepts from on-boarding, training, meetings and coaching/feedback.

>Actively participates in role-playing, training, activities, regular meetings and coaching.

>Owns personal growth and development using learning tools and resources, engages in skill building

>Accountable for goal/objective setting and achievement

>Communicates effectively with clients and team members.

>Maintains timely communications via lead calls, appointment bookings, membership questions and appointment confirmations.

>Assists manager with new employee training, coaching new and existing WMA team members

>Maintains and tracks monthly member invoices in a timely manner

>Maintains and tracks monthly communication for clients with 5+ sessions on account in a timely and organized manner

>Maintains and tracks member failed autopayments

>Maintains and tracks wellness member sign ups and cancellations


Qualifications:

>Not required but prefer prior experience in Wellness Industry, ie Gym, Spa or Chiropractor

>Prior retail sales experience is a must; selling memberships or services in‐person to potential clients

> 1 to 2 years experience as a team lead, shift lead, or sales lead etc

>Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

>Customer Service in call center preferred; answering phones, speaking with clients to schedule appointments, answer questions, and solve problems.

>Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.

>Driven to create the best work environment for the employees and the best experiences for the client.

>Must be able to work fulltime. Preferrable daytime shifts but some evening shifts and a Saturday or Sunday may be required.


Studio Benefits:

>Pay $15 to $16 per hour starting

>Bonuses based on monthly conversion numbers

>A complimentary monthly massage at the studio

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Job Types: Full time, evening and weekend hours are necessary. We are looking to hire a fulltime associate.

Pay: $15.00 - $16.00 per h


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