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Mass Health Call Center Jobs (NOW HIRING)

Hiring a Healthcare Call Center Rep in San Diego, CA!! Must have: * at least 1 year of call center * highly pref healthcare call center * Experience handling 60-80 calls/day Description Handle high ...

Hiring a Healthcare Call Center Rep in San Diego, CA!! Must have: * at least 1 year of call center * highly pref healthcare call center * Experience handling 60-80 calls/day Description Handle high ...

Call Center Operator

Escondido, CA · On-site

$23 - $30.72/hr

Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records ...

Call Center Operator

Escondido, CA · On-site

$23 - $30.72/hr

Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records ...

Call Center Operator

Escondido, CA · On-site

$23 - $30.72/hr

Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records ...

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Mass Health Call Center information

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How much do mass health call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for mass health call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Mass Health Call Center jobs?

For Mass Health Call Center jobs, the most frequently searched job titles are:

Infographic showing various Mass Health Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 47% Full Time, 48% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Manager

Marlborough, MA • On-site

Automated Health Systems, Inc.
IT Services • 501 - 1,000 employees

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago


Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

194th of 227 rated it services


Job description

Automated Health Systems is seeking a Call Center Manager to support contact center operations and staff leadership to support the Mass Health Medicaid project. This position is an onsite.
Benefits
  • Health, dental, and vision insurance
  • 401(k)
  • Employee wellness program
  • Training and career growth opportunities

Responsibilities
  • Support oversight of daily contact center operations
  • Supervise contact center supervisors and staff
  • Monitor service level metrics and operational performance
  • Assist with staff scheduling and workforce coordination
  • Review reports and analyze operational trends
  • Support staff training and development
  • Monitor contact center systems and performance
  • Collaborate with leadership on operational improvements

Qualifications
  • Bachelor's degree in related field or equivalent experience required
  • 3-5 years of call center management experience
  • Experience in healthcare or human services preferred
  • Strong leadership and communication skills
  • Strong computer and reporting skills

Automated Health Systems is an Equal Opportunity Employer.

What Automated Health Systems employees say

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