The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business ...
The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business ...
The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business ...
The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business ...
The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business ...
The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business ...
Branch Leader - Fearrington
Pittsboro, NC · On-site
Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face ...
Branch Leader - Fearrington
Pittsboro, NC · On-site
Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face ...
Branch Leader - Fearrington
Pittsboro, NC · On-site
Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face ...
Branch Leader - Fearrington
Pittsboro, NC · On-site
Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face ...
Investment Specialist
Raleigh, NC · On-site
Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...
Investment Specialist
Raleigh, NC · On-site
Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...
Investment Specialist
Raleigh, NC · On-site
Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...
Investment Specialist
Raleigh, NC · On-site
Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...
Investment Specialist
Raleigh, NC · On-site
Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...
Investment Specialist
Raleigh, NC · On-site
Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...
Financial Planning Leader
Raleigh, NC · On-site
$73K - $99K/yr
... mass affluent clients. Responsible for managing and preparing financial plans using their background and deep technical planning expertise to drive positive client outcomes, new business revenue and ...
Financial Planning Leader
Raleigh, NC · On-site
$73K - $99K/yr
... mass affluent clients. Responsible for managing and preparing financial plans using their background and deep technical planning expertise to drive positive client outcomes, new business revenue and ...
Mass Affluent information
See Raleigh, NC salary details
$26.7K - $29.6K
1% of jobs
$29.6K - $32.6K
0% of jobs
$32.6K - $35.5K
0% of jobs
$35.5K - $38.4K
0% of jobs
$38.4K - $41.3K
2% of jobs
$41.3K - $44.2K
6% of jobs
$44.2K - $47.1K
13% of jobs
$47.1K - $50.1K
0% of jobs
$50.1K - $53K
0% of jobs
$53K - $55.9K
0% of jobs
$56K is the 25th percentile. Wages below this are outliers.
$55.9K - $58.8K
78% of jobs
$26.7K
$55.1K
$58.8K
How much do mass affluent jobs pay per year?
What skills and qualifications are needed to thrive as a mass affluent relationship manager?
What is the difference between Mass Affluent vs High Net Worth Individual?
| Aspect | Mass Affluent | High Net Worth Individual |
|---|---|---|
| Typical Assets | $100,000 to $1 million in investable assets | $1 million or more in investable assets |
| Work Environment | Financial advisory firms, banks, wealth management | Private banks, family offices, specialized wealth management |
| Credentials | Financial advisors, CFP, CFA often serve both | Same credentials, but clients require more personalized services |
| Industry Usage | Commonly targeted segment in retail banking and wealth management | Exclusive clientele, more personalized and bespoke services |
The main difference between Mass Affluent and High Net Worth Individuals lies in their asset levels and service needs. Mass Affluent clients typically have investable assets between $100,000 and $1 million, while High Net Worth Individuals possess over $1 million. Financial institutions often serve both groups with similar credentials, but the level of personalized service and exclusivity increases with HNW clients.
What challenges do mass affluent relationship managers face when working with high-net-worth clients?
What is a mass affluent?

Full-time
Medical, Life
Re-posted 9 days ago
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
108th of 170 rated banks
Job description
Join First Citizens Bank and be part of a team dedicated to helping clients build stronger financial futures. From banking and lending to investments, insurance, and wealth planning, the First Citizens Wealth team provides comprehensive solutions backed by trusted expertise. Here, your work helps power meaningful progress for the clients and communities we serve.
The retention specialist is an entry level role that is responsible for managing a preassigned book of existing relationships and looking for ways to grow and retain the client base. This position is responsible for developing an understanding of every client or prospect's financial situation and making introductions to senior specialists and partners where suitable. The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business while serving clients' financial goals and needs.
Responsibilities
- Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial needs. Provides a solution from the Bank's offered products, or refers them to banking partners as appropriate.
- Client Service - Facilitates client retention and satisfaction by ensuring timely processing of client requests, workflow, and communication. Provides periodic reviews for clients and answers inquiries regarding their investments.
- Risk Management - Ensures compliance throughout activities with all applicable regulations, policies, and procedures.
- Relationship Development - Establishes a rapport with clients to identify financial needs and leverage sales opportunities. Serves as a relationship management point of contact for clients calling in. Build rapport with internal centers of influence to source new client opportunities.
Qualifications
Bachelor's Degree and 1 years of experience in Registered Securities Representative OR High School Diploma or GED and 5 years of experience in Registered Securities Representative
Preferred Area of Experience: Call Center and/or Client Service experienceLicense or Certification Type: Possess state-specific life and health insurance licenses Required, Possess valid Series 7, 63, 65 or 66 licenses PreferredSkill(s): Knowledge of investment and financial markets
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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