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Mass Affluent Jobs in Raleigh, NC (NOW HIRING)

Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face ...

Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face ...

Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...

Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...

Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial ...

Financial Planning Leader

Raleigh, NC · On-site

$73K - $99K/yr

... mass affluent clients. Responsible for managing and preparing financial plans using their background and deep technical planning expertise to drive positive client outcomes, new business revenue and ...

Mass Affluent information

See Raleigh, NC salary details

$26.7K

$55.1K

$58.8K

How much do mass affluent jobs pay per year?

As of Aug 6, 2026, the average yearly pay for mass affluent in Raleigh, NC is $55,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $57,800.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a mass affluent relationship manager?

To thrive as a Mass Affluent Relationship Manager, you need a solid background in finance or business, in-depth knowledge of investment products, and relevant certifications such as FINRA Series 7 or CFP. Expertise in CRM platforms, financial planning software, and compliance systems is typically required. Exceptional interpersonal skills, active listening, and the ability to build trust with clients are crucial for success in this role. These skills ensure effective portfolio management, regulatory compliance, and long-term client satisfaction in a competitive financial services environment.

What is the difference between Mass Affluent vs High Net Worth Individual?

AspectMass AffluentHigh Net Worth Individual
Typical Assets$100,000 to $1 million in investable assets$1 million or more in investable assets
Work EnvironmentFinancial advisory firms, banks, wealth managementPrivate banks, family offices, specialized wealth management
CredentialsFinancial advisors, CFP, CFA often serve bothSame credentials, but clients require more personalized services
Industry UsageCommonly targeted segment in retail banking and wealth managementExclusive clientele, more personalized and bespoke services

The main difference between Mass Affluent and High Net Worth Individuals lies in their asset levels and service needs. Mass Affluent clients typically have investable assets between $100,000 and $1 million, while High Net Worth Individuals possess over $1 million. Financial institutions often serve both groups with similar credentials, but the level of personalized service and exclusivity increases with HNW clients.

What challenges do mass affluent relationship managers face when working with high-net-worth clients?

Mass Affluent Relationship Managers often encounter the challenge of balancing personalized service with a large client portfolio. High-net-worth clients expect tailored financial advice and proactive communication, which requires staying up-to-date with market trends and regulatory changes. Additionally, managing complex financial products and ensuring compliance with internal and external policies can add to the workload. Effective time management and strong interpersonal skills are essential to succeed in this dynamic environment.

What is a mass affluent?

Mass Affluent professionals typically work in financial services, focusing on clients who have investable assets that are significant but not high enough to qualify as high-net-worth individuals. They develop financial plans, advise on investment strategies, and offer tailored banking products to help these clients grow and manage their wealth. Their goal is to provide personalized service and help clients achieve their financial objectives, such as saving for retirement, education, or major purchases.
What cities near Raleigh, NC are hiring for Mass Affluent jobs? Cities near Raleigh, NC with the most Mass Affluent job openings:
Infographic showing various Mass Affluent job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,139 per year, or $26.5 per hour.

Investment Retention Specialist

First Citizens Bank

Raleigh, NC • On-site

Full-time

Medical, Life

Re-posted 9 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

Overview
Join First Citizens Bank and be part of a team dedicated to helping clients build stronger financial futures. From banking and lending to investments, insurance, and wealth planning, the First Citizens Wealth team provides comprehensive solutions backed by trusted expertise. Here, your work helps power meaningful progress for the clients and communities we serve.
The retention specialist is an entry level role that is responsible for managing a preassigned book of existing relationships and looking for ways to grow and retain the client base. This position is responsible for developing an understanding of every client or prospect's financial situation and making introductions to senior specialists and partners where suitable. The team works with Mass Affluent clients that have an existing investment relationship with First Citizens Investor Services (FCIS). Partners with internal lines of business to increase new business while serving clients' financial goals and needs.
Responsibilities
  • Sales - Promotes investment and securities products through sales outreach and calling efforts to mass affluent clients or prospects. Consults with clients and prospects to determine their financial needs. Provides a solution from the Bank's offered products, or refers them to banking partners as appropriate.
  • Client Service - Facilitates client retention and satisfaction by ensuring timely processing of client requests, workflow, and communication. Provides periodic reviews for clients and answers inquiries regarding their investments.
  • Risk Management - Ensures compliance throughout activities with all applicable regulations, policies, and procedures.
  • Relationship Development - Establishes a rapport with clients to identify financial needs and leverage sales opportunities. Serves as a relationship management point of contact for clients calling in. Build rapport with internal centers of influence to source new client opportunities.

Qualifications
Bachelor's Degree and 1 years of experience in Registered Securities Representative OR High School Diploma or GED and 5 years of experience in Registered Securities Representative
Preferred Area of Experience: Call Center and/or Client Service experienceLicense or Certification Type: Possess state-specific life and health insurance licenses Required, Possess valid Series 7, 63, 65 or 66 licenses PreferredSkill(s): Knowledge of investment and financial markets
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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