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Marriott Software Jobs in Ohio (NOW HIRING)

Raymond Management

Hotel Night Audit

West Chester, OH · On-site

$16 - $17/hr

Basic computer skills and familiarity with hotel management software is a plus. Prior experience as ... We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward ...

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Marriott Software information

What is the difference between Marriott Software vs Hotel Management Software?

FeatureMarriott SoftwareHotel Management Software
Primary UseSpecific to Marriott hotel operations and servicesGeneral hotel operations across various brands
CredentialsOften tailored to Marriott standards, certifications varyIndustry-wide certifications, such as PMS certifications
Work EnvironmentUsed within Marriott properties and corporate officesUsed across different hotel brands and independent hotels
Industry UsageExclusive to MarriottUsed by multiple hotel chains and independent hotels

Marriott Software is tailored specifically for Marriott hotel operations, focusing on their standards and systems. Hotel Management Software is a broader term used across various hotel brands and independent properties, offering more general features. While Marriott Software integrates seamlessly within Marriott's ecosystem, Hotel Management Software provides flexibility for different hotel types and sizes.

What are popular job titles related to Marriott Software jobs in Ohio?

For Marriott Software jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Marriott Software jobs in Ohio look for?

The top searched job categories for Marriott Software jobs in Ohio are:

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Cities in Ohio with the most Marriott Software job openings:

Marriott Software jobs near you
Infographic showing various Marriott Software job openings in Ohio as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Guest Services Representative Columbus Airport Marriott

Dreamscape Hospitality

Columbus, OH • On-site

$12.75 - $15.50/hr

Full-time

Posted 19 days ago

Job description

Description

Guest Services Representative- 402110

Department: Rooms

Reports To: GSM/AGM/GM

FLSA: Non-Exempt

Job Summary:

The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.

Key Responsibilities:

  • Greet guests upon arrival, check them in, and provide information about the hotel's services and amenities.
  • Handle guest check-outs, ensuring accurate billing and payment processing.
  • Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.
  • Make, modify, and cancel guest reservations as needed.
  • Provide concierge services, such as recommending local attractions, restaurants, and activities.
  • Maintain a tidy and organized front desk area.
  • Assist with luggage handling and other guest services as required.
  • Uphold the hotel's standards of quality and hospitality at all times.

Qualifications:

  • High school diploma or equivalent required; some college or hospitality training preferred.
  • Previous experience in customer service, hospitality, or related field preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills; experience with hotel reservation software is a plus.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.


Work Environment:

  • This job operates in a professional hotel environment.
  • The role routinely uses standard office equipment such as computers, phones, and photocopiers.
  • The noise level in the work environment is usually moderate.

Compensation

Competitive salary, commensurate with experience.


Equal Employment Opportunity:

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. 

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. 

Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.


Requirements

Physical Requirements:

Ability to stand, walk, and remain on feet for extended periods.

Ability to lift and carry up to 5 pounds occasionally (consider adjustments based on specific needs).

Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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