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Marriott Residence Inn Jobs in Worcester, MA (NOW HIRING)

Residence Inn Boston Westford

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

Crestline Hotels and Resorts

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

All JobsMarriott Residence Inn JobsMarriott Residence Inn Jobs in Worcester, MA

Marriott Residence Inn information

See Worcester, MA salary details

$10

$22

$30

How much do marriott residence inn jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for marriott residence inn in Worcester, MA is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $28.08 per hour, depending on experience, location, and employer.

What is a Marriott Residence Inn?

A Marriott Residence Inn job involves working at one of Marriott's extended-stay hotels, providing guest services, housekeeping, front desk operations, or management support. Employees ensure a comfortable and welcoming experience for guests staying for longer durations. Roles vary from housekeeping and maintenance to customer service and food service. Marriott Residence Inn values teamwork, hospitality, and customer satisfaction.

What are the typical day-to-day responsibilities for employees at a Marriott Residence Inn?

At a Marriott Residence Inn, daily responsibilities often include checking guests in and out, handling reservations, responding to guest inquiries and requests, and ensuring rooms and public areas meet cleanliness standards. Team members may also assist with breakfast service, coordinate maintenance requests, and address guest feedback promptly. Collaboration with colleagues from housekeeping, maintenance, and management is essential to uphold excellent service and smooth hotel operations. This role offers a dynamic environment where multitasking and a commitment to guest satisfaction are key to success.

What are the key skills and qualifications needed to thrive in the Marriott Residence Inn position?

To thrive at a Marriott Residence Inn, strong customer service abilities, attention to detail, and hospitality experience are essential, often complemented by a high school diploma or equivalent. Familiarity with property management systems (such as Opera or FOSSE), reservation software, and point-of-sale systems is highly beneficial. Excellent communication, problem-solving skills, and a positive team-oriented attitude help individuals deliver memorable guest experiences. Mastery of these skills ensures efficient operations, high guest satisfaction, and a positive representation of the Marriott brand.

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For Marriott Residence Inn jobs in Worcester, MA, the most frequently searched job titles are:

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The top searched job categories for Marriott Residence Inn jobs in Worcester, MA are:

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Marriott Residence Inn jobs near you
Infographic showing various Marriott Residence Inn job openings in Worcester, MA as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,772 per year, or $23 per hour.

Night Auditor - Residence Inn by Marriott Natick

Colwen Hotels

Natick, MA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Residence Inn Natick is seeking a friendly and detail-oriented Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests, and maintaining the cleanliness and appearance of the front desk area. There will be opportunities to work occasional PM shifts, 3pm - 11pm in addition.
General Responsibilities:
  • Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
  • Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date.
  • Provide exceptional guest service.
  • Efficiently manage the operations of the front desk, ensure check in and check out is timely.
  • Warmly and professionally welcome all guests.
  • Process guest check-in: confirm reservations, assign guest rooms.
  • Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency.
  • Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
  • Maintain knowledge of hotel policies including rates, discounts, special offers, and community events.
  • Ensure prompt delivery of billing to guests.
  • Ensure accuracy of daily closing reports.
  • Process all payment types e.g. charges, cash, checks, debit, or credit cards.
  • Communicate with Lead Audit team relating to daily closing and issues.
  • Discreetly handle confidential guest information.
  • Ensure lobby and shared areas are neat and orderly.
  • Adhere to all Colwen and brand standards.
  • Maintain STRICT key controls.
  • Perform other related duties as assigned.

Requirements:
  • One year of related experience, hotel preferred
  • Excellent verbal and written communications skills
  • Strong organizational skills and attention to detail
  • Superior interpersonal and customer service sills, ability to deal with difficult guests
  • Familiarity with local area, ability to provide directions and maps to local attractions and destinations
  • Proficient with Microsoft Office Suite and common computer software programs
  • Ability to learn computer software programs and operate property management system
  • Overnight work schedule required, including weekends, and holidays

We've got you covered: Benefits & Perks
  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee Assistance Program
  • 401K Plan - Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail
  • Training and Development Programs

Compensation:
Hourly Wage: $20.00
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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