ZipRecruiter

Log In

1

Marriott Residence Inn Jobs in Boston, MA (NOW HIRING)

Residence Inn Boston Westford

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

Marriott

Senior Sales Executive (Group)

Boston, MA · On-site

... Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Verifies that the property ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Crestline Hotels and Resorts

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

All JobsMarriott Residence Inn JobsMarriott Residence Inn Jobs in Boston, MA

Marriott Residence Inn information

See Boston, MA salary details

$10

$25

$33

How much do marriott residence inn jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for marriott residence inn in Boston, MA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.58 per hour, depending on experience, location, and employer.

What is a Marriott Residence Inn?

A Marriott Residence Inn job involves working at one of Marriott's extended-stay hotels, providing guest services, housekeeping, front desk operations, or management support. Employees ensure a comfortable and welcoming experience for guests staying for longer durations. Roles vary from housekeeping and maintenance to customer service and food service. Marriott Residence Inn values teamwork, hospitality, and customer satisfaction.

What are the typical day-to-day responsibilities for employees at a Marriott Residence Inn?

At a Marriott Residence Inn, daily responsibilities often include checking guests in and out, handling reservations, responding to guest inquiries and requests, and ensuring rooms and public areas meet cleanliness standards. Team members may also assist with breakfast service, coordinate maintenance requests, and address guest feedback promptly. Collaboration with colleagues from housekeeping, maintenance, and management is essential to uphold excellent service and smooth hotel operations. This role offers a dynamic environment where multitasking and a commitment to guest satisfaction are key to success.

What are the key skills and qualifications needed to thrive in the Marriott Residence Inn position?

To thrive at a Marriott Residence Inn, strong customer service abilities, attention to detail, and hospitality experience are essential, often complemented by a high school diploma or equivalent. Familiarity with property management systems (such as Opera or FOSSE), reservation software, and point-of-sale systems is highly beneficial. Excellent communication, problem-solving skills, and a positive team-oriented attitude help individuals deliver memorable guest experiences. Mastery of these skills ensures efficient operations, high guest satisfaction, and a positive representation of the Marriott brand.

What are the most commonly searched types of Marriott Residence Inn jobs in Boston, MA?

The most popular types of Marriott Residence Inn jobs in Boston, MA are:

What are popular job titles related to Marriott Residence Inn jobs in Boston, MA?

For Marriott Residence Inn jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Marriott Residence Inn jobs in Boston, MA look for?

The top searched job categories for Marriott Residence Inn jobs in Boston, MA are:

What cities near Boston, MA are hiring for Marriott Residence Inn jobs?

Cities near Boston, MA with the most Marriott Residence Inn job openings:

Marriott Residence Inn jobs near you
Infographic showing various Marriott Residence Inn job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,012 per year, or $25 per hour.

Front Desk Supervisor Residence Inn by Marriott Boston Downtown/Seaport

Claremont Companies LLC

Boston, MA • On-site

$26/hr

Full-time

Re-posted 4 days ago

Job description

FRONT DESK SUPERVISOR RESIDENCE INN by MARRIOTT BOSTON DOWNTOWN /SEAPORT
Location: 370 Congress Street Boston, MA
Shifts: Days, Nights, Weekend availability
Time of shifts: 7:00 AM - 3:00 PM; mid shifts; 3:00 PM -11:00 PM

As a Front Desk Supervisor, you will be a role model, sharing your expertise and continually inspiring the Front Desk Team.
JOB DESCRIPTION:
As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.
Key Responsibilities:
  • Supervise Front Desk Operations: Oversee daily operations to ensure an optimal level of service and hospitality is provided to guests.
  • Team Leadership: Train, direct, and support the front desk team, ensuring adherence to standard operating procedures and quality service.
  • Room Allocation: Assign rooms to expected arrivals, considering guests' preferences and special requests.
  • Sales Techniques: Utilize creative selling techniques to increase room occupancy and revenue.
  • Guest Relations: Respond professionally and courteously to arriving, departing, and in-house guests, providing accurate and timely information and services.
  • Issue Resolution: Resolve customer issues and complaints efficiently to maintain high levels of customer satisfaction.
  • Interdepartmental Liaison: Build strong relationships with other departments, particularly housekeeping and reservations.
  • Cash Management: Control cash transactions at the front desk and maintain responsibility for your personal bank as per hotel policy.
  • Billing Accuracy: Ensure all billing instructions are correctly updated and cross-checked.
  • Telephone Operations: Operate telephone equipment, assist with incoming and outgoing calls, set wake-up calls, enable DND (Do Not Disturb), and page in-house guests.
  • Additional Duties: Perform other duties as assigned by management.
Requirements:
  • Minimum 2 to 3 years' work experience as a Front Desk Supervisor
  • Experience of motivating and leading a winning team
  • FOSSE experience
  • Degree or Diploma in Hospitality Management is an asset or Graduate with bachelor’s degree in a related field
  • Computer Knowledge and experience in MS office programs
  • Excellent communication skills
  • Ability to remain calm while under pressure
INDPR-1
#L1-SL1

Apply