ZipRecruiter

Log In

2

Marriott Remote Jobs in Rochester, MN (NOW HIRING)

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...

All JobsMarriott Remote JobsMarriott Remote Jobs in Rochester, MN

Marriott Remote information

See Rochester, MN salary details

$5

$16

$34

How much do marriott remote jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for marriott remote in Rochester, MN is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $9.76 and $18.32 per hour, depending on experience, location, and employer.

What is the 15–5 rule at Marriott?

The 15–5 rule at Marriott typically refers to a performance or behavioral guideline where employees are expected to address or resolve issues within 15 minutes and follow up within 5 hours. It emphasizes prompt communication and timely action in customer service or team interactions. This rule helps maintain service standards and operational efficiency in hotel staff roles.

How can I make 2000 a week working from home?

To earn $2000 a week working remotely, roles like customer service, sales, or virtual assistance often pay hourly or commission-based wages that can add up to this amount with consistent effort. Developing relevant skills, gaining experience, and utilizing platforms like job boards or freelance sites can help find high-paying remote opportunities, but achieving this income level typically requires full-time commitment and specialized skills.

How does working remotely for Marriott impact daily collaboration with on-site teams?

When working remotely for Marriott, you will frequently use digital collaboration tools such as Microsoft Teams, Zoom, and email to coordinate with on-site colleagues. Regular virtual meetings, clear communication, and proactive follow-ups are essential for staying aligned with team goals and updates. While you may have fewer face-to-face interactions, Marriott emphasizes a connected and inclusive work culture, ensuring remote employees feel supported and engaged. Adapting to various time zones and maintaining responsiveness can be common challenges, but the company provides resources and training to help remote team members succeed.

What is the difference between Marriott Remote vs Marriott Front Desk Agent?

AspectMarriott RemoteMarriott Front Desk Agent
Work EnvironmentRemote, from home or remote officeOn-site at hotel lobby
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience
Job DutiesReservation management, customer inquiries remotelyCheck-in/out, guest assistance in person
Industry UsageGrowing remote hospitality rolesTraditional hotel front desk roles

Marriott Remote positions focus on customer service and reservation tasks performed remotely, while Marriott Front Desk Agents work on-site assisting guests directly. Both roles require hospitality experience, but the remote role offers flexibility and work-from-home options, whereas the front desk role involves direct guest interaction at the hotel.

What are the key skills and qualifications needed to thrive as a Marriott Remote employee, and why are they important?

To excel as a Marriott Remote employee, you generally need strong customer service skills, problem-solving abilities, and previous experience in hospitality or call center roles. Proficiency with reservation systems, CRM software, and communication tools like VoIP is typically required. Excellent verbal communication, patience, and self-motivation distinguish top performers in this remote setting. These competencies are crucial for delivering seamless guest experiences and maintaining Marriott’s high service standards from a remote environment.

Are there remote jobs at Marriott?

Marriott offers remote job opportunities in various roles, including customer service, sales, and administrative positions. These jobs often require strong communication skills and may involve flexible schedules or the use of remote collaboration tools. Availability of remote positions can vary by role and location.

What are Marriott remote jobs?

Marriott remote jobs are positions offered by Marriott International that allow employees to work from home or outside of traditional office settings. These roles can include customer service representatives, reservation agents, sales, marketing, IT, and other support positions. Working remotely for Marriott provides flexibility and the ability to balance work and personal life, while still being part of a global hospitality company. Eligibility, job duties, and technical requirements may vary by position.

Is it hard to get hired by Marriott?

Getting hired for a Marriott remote position can be competitive, as the company values relevant experience, customer service skills, and sometimes certifications. Candidates often need to complete an application process that includes interviews and background checks, with strong communication skills being important for success.
What are popular job titles related to Marriott Remote jobs in Rochester, MN? For Marriott Remote jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Marriott Remote jobs in Rochester, MN look for? The top searched job categories for Marriott Remote jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Marriott Remote jobs? Cities near Rochester, MN with the most Marriott Remote job openings:
Marriott Remote jobs near you
Infographic showing various Marriott Remote job openings in Rochester, MN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, 2% Hybrid, and 61% Remote job distribution, with an average salary of $33,630 per year, or $16.2 per hour.
Field Customer Care Rep

Field Customer Care Rep

Lennar

Rochester, MN • Remote

$32.96 - $37/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Lennar rating

7.9

Company rating: 7.9 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

23rd of 78 rated construction

Job description

Customer Care Representative

We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an
extraordinary experience for our Homeowners, Communities, and Associates by building quality homes
and providing exceptional customer service, giving back to the communities in which we work and live in,
and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has
been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the
United States.

Join a Company that Empowers you to Build your Future
The Customer Care Representative is a key member of the Lennar Customer Care Team, providing
warranty and service support to Homeowners through digital channels. The role is dedicated to
enhancing Customer Satisfaction by responding to Homeowner service requests quickly and
professionally using remote assessment, digital communication, and virtual technology. Clear and
proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and
effective issue resolution.

Your Responsibilities on the Team
Professionally and promptly handle requests by contacting the Homeowner after reviewing
provided documentation, homesite and case history to ensure familiarity with the matter.
Use remote assistance tools to patiently guide Homeowners through troubleshooting,
investigative and resolution steps.
Share guidance on warranty coverage, out-of-warranty items, and self-help solutions.
Document and maintain all findings, including pertinent documents, photos, and correspondence
using provided technology to ensure thorough case documentation.
Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues
remotely, and coordinate with Trade Partners for further action.
Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly,
and proactive support.
Deliver comprehensive support in accordance with Lennar's warranty policies and quality
standards.
Process back charges and EPOs to ensure prompt payment of Trade Partners as needed.
Proactively remedy any trade partner scheduling, communication, or payment related issues.
Participate in after-hours on-call rotation and expedite emergency repairs, as directed by
management.
Perform additional duties as assigned to support the overall success of the division.
Requirements
Minimum High School or GED required.
Excellent verbal and written communication skills.
Prior customer service experience required, preferably with a homebuilder.
Must possess good organizational and time-management skills, and understand technical
aspects of residential construction.
Availability to work flexible hours based on business needs, including evenings, weekends, and
holidays.
Able to analyze problems, determine solutions, and produce desired outcome.
Intermediate to advanced PC skills (Microsoft Word and Excel).
Must possess professional attitude to represent company in a positive manner.
Contacts
Daily interaction with various division personnel, outside agencies, business partners, consultants
and homeowners. Regular contact with the public. Frequent external contacts where matters
discussed require resourcefulness, patience, clarity and tact.
Physical & Office/Site Presence Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to
operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25
lbs. Finger dexterity is necessary.
This description outlines the basic responsibilities and requirements for the position noted. This is not a
comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may
change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable
federal, state, and local fair employment practices laws
#LI-CC1
#CB-CON
  • This information is intended to be a general overview and may be modified by the company due to factors affecting the business.


General Overview of Compensation & Benefits:

We reasonably expect the base compensation offered for this position to range from an hourly rate of $32.96 - $37, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
  • This position may be eligible for bonuses.
  • This position may be eligible for commissions.
  • This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

What Lennar employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lennar logo

About Lennar

Sourced by ZipRecruiter

Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1954

Social media

FacebookTwitter

View All Lennar Jobs

Apply