Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
New
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
New
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
New
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
New
Night Guest Experience Agent
Montreal, QC · On-site
... get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Night Guest Experience Agent
Montreal, QC · On-site
... get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
... get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
... get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Sr. Accountant International Accounting
Montreal, QC · On-site +1
In 2024, we announced a strategic partnership with Marriott International, bringing Sonder ... It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ...
Sr. Accountant International Accounting
Montreal, QC · On-site +1
In 2024, we announced a strategic partnership with Marriott International, bringing Sonder ... It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ...
Front Desk Hospitality Agent
Montreal, QC · On-site
In 2024, we announced a strategic partnership with Marriott International, bringing Sonder ... It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ...
Front Desk Hospitality Agent
Montreal, QC · On-site
In 2024, we announced a strategic partnership with Marriott International, bringing Sonder ... It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope ...
Marriott It information
What is the difference between Marriott IT vs Marriott Front Desk Agent?
| Aspect | Marriott IT | Marriott Front Desk Agent |
|---|---|---|
| Primary Responsibilities | Managing hotel technology systems, troubleshooting IT issues, supporting software and hardware | Checking in/out guests, handling reservations, providing customer service |
| Required Skills | IT knowledge, technical troubleshooting, familiarity with hotel management software | Customer service, communication, reservation systems |
| Work Environment | IT department, back-of-house, technical support roles | Front desk, guest-facing, hospitality service areas |
| Common Certifications | IT certifications (CompTIA, Microsoft) | Hospitality or customer service certifications (if any) |
Marriott IT focuses on managing and supporting the hotel's technology infrastructure, requiring technical skills and IT certifications. In contrast, Marriott Front Desk Agents primarily handle guest interactions and reservations, emphasizing customer service skills. Both roles are essential in the hotel industry but differ significantly in responsibilities and skill sets.
What are popular job titles related to Marriott It jobs in Quebec?
For Marriott It jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Marriott It jobs in Quebec look for?
The top searched job categories for Marriott It jobs in Quebec are:
Full-time
Posted 2 days ago
New
Marriott International rating
6.4
Based on 1,187 frontline employees who took The Breakroom Quiz
54th of 107 rated hotels
Job description
JOB SUMMARY
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Food and Beverage Operations
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Provides excellent customer service to all employees.
Responds quickly and proactively to employee's concerns.
Uses coaching skills throughout the property.
Demonstrates self confidence, energy and enthusiasm.
Motivates and encourages staff to solve guest and employee related concerns.
Ensuring Exceptional Customer Service
Provides excellent customer service.
Responds quickly and proactively to guest's concerns.
Understands the brand's service culture.
Sets service expectations for all guests internally and externally.
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
Follows up to ensure complaints have been addressed to the guest's satisfaction.
Develops a relationship with all guests to build repeated clientele internally and externally.
Additional Responsibilities as Assigned
Complies with all corporate accounting procedures.
Assists GM as needed with annual Quality audit.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
What Marriott International employees say
Pay
Benefits
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About Marriott International
Sourced by ZipRecruiter
Industry
Traveler accommodation and hospitality services
Company size
10,000+ Employees
Headquarters location
Bethesda, MD, US