ZipRecruiter

Log In

1

Marketplace Operations Manager Jobs in Rhode Island

KBS

Zone Manager - Exterior Services

Pawtucket, RI · On-site

... marketplace. * Prior experience working with subcontractors and performing landscape and snow removal operations * Ability to communicate from any location and be available to travel to each of their ...

LeafHome

Field Gutter Manager

Warwick, RI · On-site

$31/hr

... discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women ... Operation of both a company vehicle and gutter machine in varying field conditions. Essential ...

LeafHome

Field Gutter Manager

Warwick, RI · On-site

$31/hr

... marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Womens Committee ... Operation of both a company vehicle and gutter machine in varying field conditions. Essential ...

Igus Bearings Inc

Automation Sales Engineer

Rumford, RI · On-site

Engage with customers to understand manufacturing processes, operational challenges, and automation ... Manage automation opportunities and projects from specification through implementation, ensuring ...

Syneos Health

Territory Business Manager

Providence, RI · On-site

$110 - $170/hr

... Operations colleagues. * Identify key influencers and achieve designated customer interaction ... Experience launching products in competitive marketplace * Ability to learn complex scientific ...

Sweatpals

Product Manager Internship

Warwick, RI · On-site

Develop and apply a bug priority rubric for revenue-generating and operations-critical workflows ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Bristol, RI · On-site

Develop and apply a bug priority rubric for revenue-generating and operations-critical workflows ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Pawtucket, RI · On-site

Develop and apply a bug priority rubric for revenue-generating and operations-critical workflows ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Cranston, RI · On-site

Develop and apply a bug priority rubric for revenue-generating and operations-critical workflows ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Sweatpals

Product Manager Internship

Providence, RI · On-site

Develop and apply a bug priority rubric for revenue-generating and operations-critical workflows ... Bonus: experience with B2B SaaS, marketplace, or fitness/wellness verticals * Bonus: familiarity ...

Compass Group

CONCESSIONS SUPERVISOR

Pawtucket, RI · On-site

$18 - $20/hr

Manages the operations of concession stands and performs a variety of concessions duties while ... Discount Marketplace * Employee Assistance Program For positions in Washington State, Maryland, or ...

next page

Showing results 1-20

All JobsMarketplace Operations JobsMarketplace Operations Manager JobsMarketplace Operations Manager Jobs in Rhode Island

Marketplace Operations Manager information

What is a marketplace operations manager?

A Marketplace Operations Manager is responsible for overseeing the daily operations and performance of an online marketplace, ensuring smooth transactions between buyers and sellers. They manage processes like onboarding sellers, monitoring product listings, resolving disputes, and optimizing customer satisfaction. Their role often involves analyzing data to improve marketplace efficiency, coordinating with cross-functional teams, and implementing strategies to drive growth. This position is vital in maintaining the integrity and success of the marketplace platform.

What are the key skills and qualifications needed to thrive as a marketplace operations manager?

To thrive as a Marketplace Operations Manager, you need strong analytical skills, experience in operations management, and a background in business or supply chain, often supported by a relevant degree. Familiarity with marketplace platforms, order management systems, and analytics tools like Excel or SQL is typically required. Excellent problem-solving, communication, and leadership skills set top performers apart in this role. These competencies are crucial for optimizing processes, ensuring seamless transactions, and driving the overall success of the marketplace.

What are some common challenges marketplace operations managers face when balancing the needs of buyers and sellers?

Marketplace Operations Managers often encounter the challenge of ensuring a seamless experience for both buyers and sellers, whose interests may sometimes conflict. They must address issues such as order disputes, pricing discrepancies, and fulfillment delays while maintaining trust and satisfaction on both sides. Effective communication, strong problem-solving skills, and data-driven decision-making are essential to balance these needs and keep the marketplace running smoothly. Collaboration with customer support, product, and analytics teams is also key to identifying pain points and implementing scalable solutions.

What is the difference between Marketplace Operations Manager vs Marketplace Analyst?

AspectMarketplace Operations ManagerMarketplace Analyst
ResponsibilitiesOversees platform performance, manages seller relationships, and ensures smooth operationsAnalyzes marketplace data, identifies trends, and provides insights for optimization
Required SkillsOperational management, communication, problem-solvingData analysis, reporting, analytical skills
Work EnvironmentCross-functional teams, vendor interactions, strategic planningData-driven environment, reporting tools, market research
Common UsageUsed by companies managing online marketplaces to oversee daily operationsUsed by analysts to interpret marketplace data and inform decisions

The Marketplace Operations Manager focuses on managing the overall platform performance and seller relationships, ensuring smooth daily operations. In contrast, the Marketplace Analyst concentrates on analyzing data to identify trends and opportunities for optimization. Both roles require analytical skills, but their core functions differ in scope and focus.

What are the most commonly searched types of Marketplace Operations jobs in Rhode Island?

The most popular types of Marketplace Operations jobs in Rhode Island are:

What are popular job titles related to Marketplace Operations Manager jobs in Rhode Island?

For Marketplace Operations Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Marketplace Operations Manager jobs in Rhode Island look for?

The top searched job categories for Marketplace Operations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Marketplace Operations Manager jobs?

Cities in Rhode Island with the most Marketplace Operations Manager job openings:

Marketplace Operations Manager jobs near you

Zone Manager - Exterior Services

KBS

Pawtucket, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Zone Manager - Exterior Services
Join a fast-paced, growing, and exciting company full of great opportunities!
Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings for an Exterior Zone Manager in Exterior / Dallas, TX . If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you!
About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
Position Summary:
The Exterior Services Zone Manager supports the management of all active accounts and vendor partners within an assigned market. They provide leadership and initiative to ensure services are complete and client expectations are met or exceeded. This individual evaluates the performance of service partners and communicates with the client to achieve satisfaction with our work; and fully leverages our relationships to benefit the client and Kellermeyer Bergensons Services.
The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.
Job Overview:
Landscaping experience in the Northeast including understanding regional plants, maintenance service types, keen eye for quality inspections of properties, has enhancement experience. Snow experience, understanding regional snow seasons and snowstorms, how to service a site-plow/salt, etc. Has run snow routes in the past. Travel within the assigned market focusing on snow, landscape and exterior business. Working with vendors and customers and conduct quality inspections, work with account coordinators and supervisors to relay information about customer sites. Be the eyes and ears of KBS exterior within the market.
Key Responsibilities for an Exterior Zone Manager:
  • Communicate frequently with customers to ensure high quality and service expectations are met.
  • Proactively present and sell site enhancement ideas to customers.
  • Proactively assist in resolving issues with customer service when needed
  • Conduct monthly Quality Site Assessments (QSAs) of service partners' work on clients' sites
  • Measure properties and coordinate with estimators for landscape estimates
  • Identify and communicate business development opportunities to Regional Operations Manager.
  • Communicate weekly schedule to store managers and service partners
  • Conduct pre- and post-season site inspections
  • Coordinate new service partners to service clients in a designated territory
  • Pre-qualify service partners and negotiate contract terms
  • Support compliance team to ensure proper service partner agreements are secured in a timely manner
  • Develop and sustain long-term relationships with service partners to ensure consistency of service to client
  • Provide instruction to service partners regarding client expectations
  • Communicate non-contract client requests and ensure work is scheduled in a timely manner
  • Communicate closely with office team and Regional Zone Managers and provide documentation from site visits (i.e. photos, site visit reports, etc.)
  • Develop standard packet of information for each client to include highlighted scope, site map, snow stockpiling map, call in number and introductory letter, and customer service opportunities
  • Complete daily report on activities (i.e. sites visited, contacts made, issues handled, site inspection forms completed, etc.) and submit to Regional Zone Manager.
  • Communicate billing details to client and answer any questions.
  • Other tasks and duties, as assigned.

Requirements of an Exterior Zone Manager:
  • Minimum of 3 years of prior customer service, management and leadership experience within the organization, and the industry and local marketplace.
  • Prior experience working with subcontractors and performing landscape and snow removal operations
  • Ability to communicate from any location and be available to travel to each of their territory's areas with a high degree of flexibility.
  • Ability to generate customer solutions that are on point, creative, and that stay consistent with the brand image of the company.
  • Excellent communication skills, both written and verbal, both internal and external communication.
  • Ability to network with industry and trade contacts within the marketplace.
  • Proficiency in or knowledge of using a variety of computer software applications, including Microsoft Excel, Word, PowerPoint and Outlook.
  • Proficient at estimating all services provided.
  • Proficient at service pricing.
  • Proficient at billing completed work.

What's In It for You?
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
  • Paid Time Off
  • Paid Holidays
  • Life Insurance
  • Short Term Disability - Employer paid
  • Long Term Disability
  • Supplemental Health Insurance (E.G., Accident)
  • 401k plan with a match or Non-qualified Deferred Compensation Plan
  • Pet Insurance
  • PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.
We participate in the E-Verify program administered by the U.S. Department of Homeland Security

Apply