Marketing Operations Associate Jobs in Crofton, MD

Communications & Program Associate

Position Summary

The Communications & Program Associate plays a central role in supporting Na'aleh's communications, programs, and organizational effectiveness. Working as part of a small, collaborative team, this position coordinates communications across digital and print platforms, supports the successful implementation of Na'aleh's leadership programs and learning experiences, and provides project management and administrative support to the Executive Director and professional team.

This is an ideal opportunity for an organized, creative, and mission-driven professional who enjoys writing, managing multiple projects, and bringing programs and initiatives to life. The successful candidate is a proactive problem-solver who thrives in a collaborative environment and is excited to grow professionally while contributing to the development of professional and volunteer leaders across Baltimore's Jewish community.

Join us at Na'aleh: The Hub for Leadership Learning, where professionals and volunteers develop the knowledge, skills, and relationships that strengthen leadership across our Jewish community.

Primary Responsibilities

Communications & Marketing (Primary Responsibility)

• Write and edit compelling content for newsletters, emails, website, social media, marketing materials, and organizational communications in collaboration with the Executive Director, professional team, and the Associated Marketing team.
• Develop and execute Na'aleh's communications calendar.
• Develop, publish, and manage content across the website, email, and social media channels, partnering with the Operations Associate to ensure timely, engaging, and mission-aligned updates.
• Capture stories, photos, and video at programs and events; develop participant spotlights, success stories, and organizational updates; and maintain a library of communications assets.
• Coordinate graphic design, photography, video, and printing needs, as appropriate.
• Monitor communications analytics and recommend improvements.
• Maintain and publish Na'aleh's Leadership Library, toolkits, and other digital learning resources, ensuring materials are current, visually engaging, and accessible.

Program Support

• Provide communications, coordination, and administrative support for leadership programs, workshops, convenings, and signature events.
• Develop and coordinate participant communications before, during, and after programs, including emails, presentations, and visual and digital materials.
• Partner with the Operations Associate to ensure program materials are accurate, professionally presented, and delivered on time, including participant information, presentations, name tags, handouts, and supplies.
• Help ensure a welcoming, organized, and high-quality participant experience across all Na'aleh offerings.

Executive & Board Support

• Support the preparation of agendas, presentations, meeting materials, and follow-up notes.
• Coordinate the preparation and distribution of board and committee meeting materials and provide logistical support for meetings.
• Conduct research and gather information to support planning and decision-making.
• Maintain organized files, documents, and shared resources.
• Assist with tracking action items and following up on assigned task
• Provide administrative and project support to the Executive Director and professional team, as needed.

Organizational Support

• Coordinate data collection and reporting to support evaluation, impact measurement, grant reporting, and organizational decision-making.

Qualifications

Education & Experience

• Bachelor's degree required
• Two to four years of experience in communications, marketing, nonprofit administration, project coordination, program coordination, or a related field.
• Experience developing and executing communications across multiple channels, including email, websites, and social media.
• Experience supporting events, educational programs, or community-based initiatives preferred.

Skills

• Exceptional writing, editing, and proofreading skills.
• Strong organizational, project management, and time management abilities.
• Ability to translate ideas into clear, engaging communications for a variety of audiences.
• Strong attention to detail and commitment to producing polished, high-quality work.
• Excellent interpersonal and relationship-building skills.
• Ability to manage multiple priorities while meeting deadlines.
• Strong judgment, discretion, and professionalism.
• Self-motivated with the ability to work independently and collaboratively.

Technical Skills

• Demonstrated proficiency with email marketing platforms (e.g., Constant Contact)
• Familiarity with website content management systems.
• Experience maintaining brand consistency across digital and print communications.
• Working knowledge of Microsoft Office and Google Workspace.
• Experience with CRM systems preferred.
• Basic photography, video, and graphic design skills are desirable.

What We're Looking For

The ideal candidate is a highly organized communicator who enjoys bringing ideas to life through strong writing, thoughtful planning, and exceptional follow-through. They are equally comfortable drafting a newsletter, supporting leadership programs, preparing board materials, or helping ensure a community event runs seamlessly.

They are dependable, detail-oriented, collaborative, and eager to grow professionally. Most importantly, they are excited by the opportunity to help develop professional and volunteer leaders, strengthen organizations, and contribute to a vibrant Jewish community.

Compensation & Benefits:
Salary Range: Salary range is $53,000-$55,000; Salary is commensurate with experience.

Benefit & Perks: The Associated offers a comprehensive benefits package, including health insurance (Health Savings Account), 4% 401(k) employer match, life insurance, Long Term Disability (LTD), Flexible Spending Plan, paid parental leave, holiday pay, tuition reimbursement, wellbeing programming, and a complimentary membership to the Jewish Community Center. We also make work/life balance a priority by offering generous vacation and sick time.  To learn more about what it’s like to work at The Associated, check out our brochure here.

Application Process

Electronic submissions are preferred.  Cover letters required

About Us

Na’aleh is an agency of The Associated: Jewish Federation of Baltimore. Together with its network of agencies, The Associated makes a difference locally, in Israel, and around the world.

Na’aleh is the largest community-based organization devoted to Jewish leadership development in North America. We are dedicated to building a community of leaders who rise together—strengthening relationships, supporting growth, and helping professionals and volunteers lead in ways that make our community and communal organizations more responsive to the challenges of our day.

Learn more at naalehbaltimore.org and associated.org.

This job ad is not intended to be all-inclusive, but to describe the general nature and level of work to be performed.
The Associated is proud to be an equal opportunity employer. In keeping with our Jewish values, The Associated supports a thriving Baltimore that celebrates diversity and appreciates the unique combination of gender, race, age, religion and ethnicity, sexual orientation, intellectual and physical disabilities, and special qualities that each resident adds to the fabric of life in Baltimore.  We welcome everyone interested in our mission to join us. If you require accommodations, please contact us, and we will make every effort to meet your needs.