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Market Research Cx Jobs (NOW HIRING)

Voya Financial, Inc.

$72K/yr

... market research into strategic planning and decision-making. * Lead cross-functional alignment ... Present CX strategy, progress, and results to executive leadership, influencing decisions and ...

Addison Group

UX Lead - Research & Insights

Fort Worth, TX · Remote

$100K - $125K/yr

Qualifications: * 8+ years of experience in UX Research, CX Research, Market Research, Human-Centered Design, Behavioral Research, or a related field. * 5+ years of experience leading enterprise ...

Scorpion Therapeutics

Sr. Manager, CX Research

Bothell, WA · On-site

$124K - $207K/yr

Bachelor's (or Master's) in Human-Centered Design, Psychology, Market Research, or related field; quantitative/statistics background. * 7+ years (Bachelor's) or 5+ years (Master's) in CX/UX/product ...

Addison Group

UX Lead - Research & Insights

Fort Worth, TX · On-site

$100K - $125K/yr

Qualifications: • 8+ years of experience in UX Research, CX Research, Market Research, Human-Centered Design, Behavioral Research, or a related field. • 5+ years of experience leading enterprise ...

Brown Brothers Harriman & Co.

Product Market Research Lead Product Transformation Discipline Position Summary Our firm ... CX. * Research Leadership & Standards Establish and own the research standard for the Product ...

Brown Brothers Harriman & Co.

NY · On-site

Product Market Research Lead Product Transformation Discipline Position Summary Our firm ... CX. * Research Leadership & Standards Establish and own the research standard for the Product ...

Scorpion Therapeutics

Sr. Manager, CX Research

Tampa, FL · On-site

$124K - $207K/yr

Bachelor's (or Master's) in Human-Centered Design, Psychology, Market Research, or related field; quantitative/statistical background. * 7+ years with Bachelor's or 5+ years with Master's in CX/UX ...

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Market Research Cx information

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$15

$31

$66

How much do market research cx jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for market research cx in the United States is $31.03, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Market Research Cx vs Market Research Analyst?

AspectMarket Research CxMarket Research Analyst
CredentialsTypically requires a degree in marketing, business, or related fields; certifications like CIM or ESOMAR are commonUsually holds a degree in marketing, statistics, or business; certifications like CASRO or ESOMAR are beneficial
Work EnvironmentFocuses on customer experience data collection and analysis, often in customer service or UX teamsConducts data analysis, surveys, and market trend research, often in marketing or research firms
Industry UsageUsed across industries to improve customer interactions and satisfactionApplied in marketing, advertising, and consulting sectors for market insights

While both roles involve data analysis and research, Market Research Cx emphasizes understanding and improving customer experience, whereas Market Research Analysts focus on broader market trends and consumer behavior. The roles often overlap but serve different strategic purposes within organizations.

What cities are hiring for Market Research Cx jobs?

Cities with the most Market Research Cx job openings:

What are popular job titles related to Market Research Cx jobs?

For Market Research Cx jobs, the most frequently searched job titles are:

Senior Market Research Analyst

Philadelphia, PA • On-site, Remote

Ogc Global
See more jobs at Ogc Globalexternal

Full-time

Re-posted 3 days ago

Key responsibilities

  • Manage research projects, including vendor management, stakeholder communication, and operational oversight.

  • Coordinate cross-functional teams and manage the flow of data from multiple sources.

  • Develop detailed project plans, track progress, and manage resources to meet objectives within scope, budget, and timelines.

Job description

OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) program design and optimization. We work with some of the world's largest organizations across a variety of industries, including Financial Services, Specialty Retail, Telecommunications, Hospitality and Software, helping them to gain a deep understanding of their customers, develop actionable insights, and improve business processes.
Comcast's research team supports divisions and product lines with a wide range of quantitative and qualitative projects to inform strategic business decisions and strengthen customer experience. Comcast's Product Growth and Marketing Team is seeking a Senior Market Research Analyst on a full-time basis to support various market research activities. This role provides a great opportunity for a dynamic individual to become part of a diverse, high-performing team in a large organization and be exposed to a range of cutting-edge market research methodologies and the research operations mechanism that drives it.
This is a remote, full time position working EST hours.
About the Role:
The ideal candidate for this position is bright, curious, detail-oriented and passionate about using data to help improve the customer experience. In this role, you will work directly with our clients and deliver consulting projects to senior stakeholders. This position provides an excellent opportunity to apply your strong analytical background to the Customer Experience domain, while working directly with global, Fortune 500 companies.
Responsibilities Include:
  • Managing research projects, including vendor management, stakeholder communication, operational oversight, and ensuring consistency across large-scale trackers.
  • Coordinating cross-functional teams and managing the flow of data from multiple internal and external sources.
  • Providing project management and analytical support, including developing detailed project plans, tracking progress, and managing resources to meet objectives within scope, budget, and timelines.
  • Supporting survey design by collaborating with stakeholders to define objectives, creating survey instruments, and implementing quality control measures to ensure data accuracy and reliability.
  • Developing ad-hoc reports by synthesizing complex data from multiple sources into actionable insights and recommendations to inform strategic decision-making.
  • Producing clear, professional PowerPoint presentations and reports that effectively communicate findings and insights to stakeholders.
  • Providing succinct updates to managers and clients, including regular progress reports, key findings, and recommendations, ensuring proactive and transparent communication.

  • Bachelor's degree in Social Science, Management, Statistics, Computer Science, or a related field from a top university.
  • 3-5 years of experience in market research, customer experience management, or related fields, preferably with experience in an agency or client-side role.
  • Strong quantitative research skills, including demonstrated ability to analyze data and generate insights.
  • Excellent communication skills, with the ability to collaborate with teams and engage effectively with stakeholders.
  • Strong PowerPoint skills, focusing on quickly creating clear, professional decks with visuals.
  • Exceptional attention to detail, time management, and workflow management, including project planning and prioritization.
  • Experience with survey-based market research, including programming tools like SurveyMonkey, Decipher, Qualtrics, Suzy, or My-Take (preferred but not required).
  • Ability to learn new tools and methodologies quickly; experience with Conjoint and MaxDiff analysis is advantageous.

Apply