1

Mapping Pilot Jobs in Rhode Island (NOW HIRING)

Mapping Pilot information

What is a mapping pilot?

Mapping pilots are specialized professionals who operate aircraft or drones to collect geospatial data for mapping and surveying purposes. They use advanced technology such as aerial cameras, LiDAR, or sensors to capture detailed images and measurements of land, infrastructure, or natural features. The data collected by mapping pilots is used in various industries, including construction, agriculture, environmental monitoring, and urban planning. Mapping pilots often work closely with surveyors, GIS specialists, and engineers to ensure accurate and precise data collection. Their work is critical in creating up-to-date maps and 3D models for analysis and decision-making.

What are the key skills and qualifications needed to thrive as a mapping pilot?

To thrive as a Mapping Pilot, you need a solid understanding of aeronautical principles, geospatial data collection, and flight regulations, often supported by a commercial pilot’s license and relevant mapping experience. Familiarity with GIS software, aerial photography equipment, and drone or manned survey systems is typically required. Exceptional attention to detail, problem-solving abilities, and strong communication skills help ensure mission accuracy and effective coordination with ground teams. These skills are crucial for producing reliable mapping data and maintaining operational safety in diverse and dynamic field environments.

How do mapping pilots typically collaborate with ground teams and data analysts during a mapping mission?

Mapping Pilots work closely with ground teams to coordinate flight plans, ensure compliance with regulations, and address any on-site challenges such as weather or airspace restrictions. They also partner with data analysts to ensure that the imagery or sensor data collected meets the project's technical requirements. Effective communication is key, as pilots must relay real-time updates and adjust flight paths as needed based on feedback from both the ground crew and data processing teams. This collaborative process helps ensure the accuracy and efficiency of the mapping mission.

What is the difference between Mapping Pilot vs GIS Technician?

AspectMapping PilotGIS Technician
Required CredentialsHigh school diploma, pilot certification, GIS knowledgeAssociate's or Bachelor's in GIS, cartography, or related field
Work EnvironmentFieldwork, aerial mapping, aircraft operationOffice-based, GIS software, data analysis
Employer & Industry UsageSurveying firms, mapping companies, government agenciesUrban planning, environmental agencies, utilities

Mapping Pilots primarily operate aircraft to capture aerial data, requiring pilot certifications and fieldwork experience. GIS Technicians focus on data management, analysis, and map creation using GIS software. While both roles support mapping projects, Mapping Pilots are more field and aircraft-oriented, whereas GIS Technicians work mainly in office settings with digital data. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Mapping Pilot jobs in Rhode Island?

For Mapping Pilot jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Mapping Pilot jobs in Rhode Island look for?

The top searched job categories for Mapping Pilot jobs in Rhode Island are:

Infographic showing various Mapping Pilot job openings in Rhode Island as of July 2026, with employment types broken down into 4% Internship, 66% Full Time, 18% Part Time, and 12% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution.

Salesforce Insight PO

Syntricate Technologies

Warwick, RI • On-site

Full-time

Re-posted 3 days ago


Job description

Job Summary:
Syntricate Technologies is seeking a Salesforce Insight Product Owner based in Cary, NC. The role involves serving as the Product Owner for Agent Desktop (Salesforce Insight) CoPilot and building out the Contact Center related platform roadmap, focusing on Artificial Intelligence strategies to achieve key performance indicators.
Responsibilities:
• Serve as Product Owner for Agent Desktop (Salesforce Insight) CoPilot
• Build, integrate, and enhance Contact Center related platform roadmap by prioritizing epics, features and stories in the backlog that execute the strategic vision.
• Deep understanding and experience with Artificial Intelligence (AI) in terms of customer and Contact Center associate experience (e.g. knowledge of co-pilot, post call wrap/import speech analytics for post call wrap, tracking utilization of Co-Pilot)
• Deep understanding of Salesforce CoPilot capabilities
• Experience building out and executing Artificial Intelligence (AI) strategies that translates to achieving KPIs (e.g. AHT, etc.) and other OKRs that are important to stakeholders. Draw insights and present results clearly to facilitate sound decision-making on next steps.
• Monitor development of CRM (Salesforce) product stories during sprints and iterations, escalate issues and remove blockers.
• Establish plan for roll-out / release of new features and functionality and define, measure and report on product analytics, performance, and success.
• Partner with Application Development to lead discovery on new concepts, including determining and refining business value, and customer value based upon technical feasibility.
• Take part in cross functional system demos, review UAT, ensure post-production check out is completed and monitor/prioritize post-production issues.
• Engage business owners and leaders in conversations about their business strategies and recommend Artificial Intelligence (AI) technology solutions to support those strategies.
• Build and manage relationships across several stakeholders, including Contact Center LOBs, Digital, Application Development, Risk/Security, etc.
• Ability to put structure around complex projects that maybe undefined or fluid in nature.
Qualifications:
Required:
• Serve as Product Owner for Agent Desktop (Salesforce Insight) CoPilot
• Build, integrate, and enhance Contact Center related platform roadmap by prioritizing epics, features and stories in the backlog that execute the strategic vision.
• Deep understanding and experience with Artificial Intelligence (AI) in terms of customer and Contact Center associate experience (e.g. knowledge of co-pilot, post call wrap/import speech analytics for post call wrap, tracking utilization of Co-Pilot)
• Deep understanding of Salesforce CoPilot capabilities
• Experience building out and executing Artificial Intelligence (AI) strategies that translates to achieving KPIs (e.g. AHT, etc.) and other OKRs that are important to stakeholders. Draw insights and present results clearly to facilitate sound decision-making on next steps.
• Monitor development of CRM (Salesforce) product stories during sprints and iterations, escalate issues and remove blockers.
• Establish plan for roll-out / release of new features and functionality and define, measure and report on product analytics, performance, and success.
• Partner with Application Development to lead discovery on new concepts, including determining and refining business value, and customer value based upon technical feasibility.
• Take part in cross functional system demos, review UAT, ensure post-production check out is completed and monitor/prioritize post-production issues.
• Engage business owners and leaders in conversations about their business strategies and recommend Artificial Intelligence (AI) technology solutions to support those strategies.
• Build and manage relationships across several stakeholders, including Contact Center LOBs, Digital, Application Development, Risk/Security, etc.
• Ability to put structure around complex projects that maybe undefined or fluid in nature.
• Expert understanding of Collaboration Tools such as Miro, Azure DevOps, SharePoint, Microsoft Teams, Microsoft Powerpoint, Microsoft visio
• Have a Design Thinking Mindset: Personas, Journey Maps, Story Maps, User story writing and Acceptance Criteria
• Expert Understanding of technologies of Salesforce Co Pilot capabilities
• Expert Understanding of benefits of Co Pilot: Associate and customer satisfaction, Knowledge, Call Misdirects, User experience, Cost Savings, Average Handle/Call Time
• Ability to determine needed enhancements based on analysis of metrics, and quantify the expected results
• Expert understanding of Agile Methodologies, Preferably certified Agile Product Owner
• Agile and DevOps methodology: Backlog grooming, Sprint Planning
• Excellent Communication, organization and planning skills
• Stakeholder Management
• 3+ years' current experience working within a complex Salesforce development environment
• 3+ years' current experience working on a Scrum and/or Agile team as Product Owner
• 3+ years' experience with creating documentation for communication with varied audiences
• 2+ years' experience working on complex development projects
Preferred:
• Location: Bridgewater NJ, Cary NC , Warwick, RI, Tampa FL preferred
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.