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Mapfre Jobs in Dudley, MA (NOW HIRING)

MAPFRE

Intern - Internal Audit (Summer 2027)

Webster, MA · On-site

$29 - $31/hr

Summary Mapfre is seeking a highly motivated and intellectually curious college student to join our Internal Audit team for a 10-week summer internship from June 7th to August 13, 2027 in Webster ...

MAPFRE

Actuarial Intern - Summer 2027

Webster, MA · On-site

$29 - $31/hr

Launch Your Actuarial Career with Mapfre Mapfre Insurance is seeking highly motivated, intellectually curious college students to join our Actuarial Summer Internship Program for a 10-week internship ...

MAPFRE

Financial Analyst (Hybrid)

Webster, MA · On-site

$58K - $81K/yr

SAP experience a plus Why Mapfre? As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact ...

MAPFRE

Data Engineer III (Platform)

Webster, MA · On-site

$100K - $160K/yr

If so MAPFRE USA is looking for a self-motivated team player with a growth mindset to join the Data Engineering team as a Data Engineer. You will be part of the Data Engineering team and help MAPFRE ...

Mapfre

Data Engineer III (Platform)

Webster, MA · On-site

$100 - $160/hr

If so MAPFRE USA is looking for a self‑motivated team player with a growth mindset to join the Data Engineering team as a Data Engineer. You will be part of the Data Engineering team and help ...

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All JobsMapfre JobsMapfre Jobs in Dudley, MA

Mapfre information

See Dudley, MA salary details

$25.6K

$66.6K

$124.4K

How much do mapfre jobs pay per year?

As of Sep 4, 2026, the average yearly pay for mapfre in Dudley, MA is $66,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $78,800.00 per year, depending on experience, location, and employer.

What is Mapfre?

Mapfre is a global insurance company headquartered in Spain, offering a wide range of insurance products and services including auto, home, health, and life insurance. The company operates in more than 40 countries and is known for its strong presence in Europe and Latin America. Mapfre provides both personal and commercial insurance solutions and is committed to innovation, customer service, and sustainability. Its mission is to meet the insurance needs of individuals and businesses while promoting social responsibility.

What skills and qualifications are needed to thrive as an insurance claims adjuster at Mapfre?

To thrive as an Insurance Claims Adjuster, you need a strong understanding of insurance policies, analytical skills for assessing claims, and typically a bachelor’s degree or relevant experience. Proficiency with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC are common requirements. Attention to detail, negotiation abilities, and strong interpersonal communication help you excel in resolving claims efficiently and empathetically. These skills ensure accurate claim outcomes, customer satisfaction, and compliance with company and regulatory standards.

What are common challenges faced by employees working at Mapfre, and how can they overcome them?

Employees at Mapfre, whether in claims, underwriting, or customer service, often face the challenge of adapting to rapidly changing insurance regulations and evolving customer expectations. Navigating complex cases, meeting performance targets, and staying updated with new technologies are key aspects of the role. To succeed, team members benefit from proactive communication, ongoing professional development, and leveraging Mapfre's training and support resources. Collaborating closely with colleagues and managers also helps to address challenges efficiently and maintain high service standards.

What is the difference between Mapfre vs Insurance Agent?

AspectMapfreInsurance Agent
Required CredentialsLicenses, certifications in insurance sales and underwritingLicenses, certifications in insurance sales
Work EnvironmentCorporate office, call centers, online platformsIndependent or agency-based, client meetings, fieldwork
Employer & Industry UsageInsurance companies, including MapfreInsurance agencies, brokerages, companies
Common Search & ComparisonYesYes

Mapfre is a global insurance company offering various insurance products, while an Insurance Agent is a sales professional representing insurance providers, including Mapfre. The main difference lies in Mapfre being an organization, whereas an Insurance Agent is an individual working within or for such organizations. Both roles require licensing and operate within the insurance industry, but their functions and work environments differ.

What is the hiring process for Mapfre?

The hiring process for a Mapfre position typically involves submitting an online application, followed by an initial screening interview. Candidates may then participate in one or more interviews, assessments, or tests to evaluate skills and fit before a job offer is extended. The process may also include background checks and reference verification depending on the role.

What are popular job titles related to Mapfre jobs in Dudley, MA?

For Mapfre jobs in Dudley, MA, the most frequently searched job titles are:

What cities near Dudley, MA are hiring for Mapfre jobs?

Cities near Dudley, MA with the most Mapfre job openings:

Mapfre jobs near you
Infographic showing various Mapfre job openings in Dudley, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $66,562 per year, or $32 per hour.

Sr Manager, VOC Insights and Analytics (Hybrid, Webster or Boston)

Mapfre

Webster, MA • On-site

$130 - $170/hr

Other

Medical, Retirement, PTO

Posted 19 days ago

Job description

Select how often (in days) to receive an alert: Create Alert

Sr Manager, VOC Insights and Analytics (Hybrid, Webster or Boston)

Date: Aug 14, 2026

Location: Webster, MA, US

Company: MAPFRE

At Mapfre, we're looking for a strategic, data-driven leader to transform customer feedback, operational data, and behavioral insights into actions that improve customer experience, retention, loyalty, and business performance.

As the Senior Manager, Customer Insights & Voice of the Customer Analytics, you'll serve as our customer intelligence leader, helping business leaders understand what customers are experiencing, why it matters, and where opportunities exist to drive meaningful business results.

This highly visible role combines advanced analytics, executive storytelling, and people leadership. You'll lead complex analyses, manage and develop a Senior Data Analyst, and help shape the future of Mapfre's customer intelligence and Voice of the Customer programs.

What You'll Do
  • Lead Mapfre's Customer Intelligence and Voice of Customer programs, transforming customer feedback, behavioral, operational, and business data into actionable insights.
  • Identify customer trends, opportunities, risks, and experience gaps while developing insights that connect customer experience, retention, loyalty, and business performance.
  • Evolve customer listening programs, including NPS, customer satisfaction, relationship, and journey surveys, into actionable business intelligence.
  • Analyze customer, operational, behavioral, and survey data using advanced analytical techniques, including segmentation, retention, driver, root cause, and journey analysis.
  • Develop dashboards, scorecards, reporting frameworks, and analytical models that support business performance and decision-making.
  • Partner with Data, BI, and Analytics teams to advance Customer 360 capabilities and enterprise customer intelligence strategies.
  • Translate complex findings into clear recommendations that influence strategic decisions and measurable business outcomes.
  • Lead executive reporting and develop compelling presentations, insights, and recommendations for senior leadership.
  • Serve as a trusted advisor by connecting customer insights to business performance, customer experience, and growth opportunities.
  • Manage and develop a Senior Data Analyst while establishing best practices for analytics, reporting, and insight generation.
  • Foster a culture of curiosity, innovation, collaboration, and customer-focused decision-making.
What You'll Bring
  • 7+ years of experience in Customer Insights, Customer Analytics, Voice of Customer (VoC), Business Intelligence, or a related field.
  • Proven success leading customer insight programs, influencing executive decision-making, and driving measurable business outcomes.
  • Experience managing analytical talent and developing high-performing teams.
  • Advanced SQL, Power BI, Snowflake, and Excel skills, with experience analyzing large, complex datasets from multiple sources.
  • Expertise in dashboard development, executive reporting, and translating data into actionable business recommendations.
  • Experience with NPS, VoC, customer feedback analytics, segmentation, journey analysis, and customer behavior insights.
  • Python, R, predictive analytics, churn modeling, or retention modeling experience preferred.
Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range: $130,000 - $170,000

We are proud to be an equal opportunity employer.

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