Manufacturing Quality Manager Jobs in Silver Spring, MD

Company Name: Mitsubishi Heavy Industries America, Inc. Location: Plano, TX, US, 75024

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Senior Director, Quality Assurance & Quality Control to join our team. This is a hybrid role based out of our Plano, Texas and Ashburn, Virginia location.

About Mitsubishi Heavy Industries America, Inc. (MHIA): For over 130 years, Mitsubishi Heavy Industries (MHI) Group's innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services is tailored to meet our customers' evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense, and space systems sectors. Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected.

Scope: The Senior Director of QA & QC for DCEM America leads quality strategy, governance, and execution across Data Center & Energy Management products in North America. The role is accountable for product and system quality across the full lifecycle, from customer requirements, design, sourcing, and manufacturing through installation, commissioning, delivery, operational performance, and service, and holds final release authority. This leader will build and lead QMS and QA/QC structures, processes, and governance in North America, ensuring alignment with Mitsubishi Heavy Industries, Ltd. quality standards and compliance with regional regulatory and certification requirements. The role partners closely with engineering, supply chain, manufacturing, field services, commercial teams, and global stakeholders in Japan and the U.S. to drive continuous improvement and deliver reliable, scalable, and compliant solutions that support MHIA's business objectives. This position collaborates with global stakeholders across Japan and the U.S. to align priorities, enable effective execution, and support MHIA's long-term business objectives.

The ideal candidate will have at least seventeen (17) years of experience in quality, engineering, or manufacturing in industrial, energy, or data center-related industries, with at least seven (7) years in senior leadership roles managing cross-functional quality organizations.

• Quality Strategy & Governance
• Organization & System Build
• Quality Operations & Execution
• Supplier & Manufacturing Quality
• Compliance & Certification
• Cross-Functional Leadership & Stakeholder Management
• Continuous Improvement & Risk Management

Minimum Required Qualifications:

• Education Requirement: B.A. or B.S. in Mechanical, Electrical, Industrial, or related Engineering field
• Experience: Minimum of seventeen (17) years of experience in quality, engineering, or manufacturing in industrial, energy, or data center-related industries, with at least seven (7) years in senior leadership roles managing cross-functional quality organizations
• Experience with final product/system release, acceptance, or quality signoff authority in a complex industrial environment
• Strong knowledge of QA/QC systems and quality management standards (e.g., ISO 9001)
• Proven experience in establishing and scaling quality organizations and systems
• Demonstrated ability to drive quality improvements, manage risk, and lead root cause analysis initiatives
• Strong leadership, communication, and stakeholder management skills, including executive-level engagement
• Experience working with global teams, suppliers, and contract manufacturers
• Proficiency with business and quality management tools (MS Office, ERP/MES, analytical tools)

Preferred Qualifications:

• Experience in modular data centers, power generation systems, or mission-critical infrastructure
• Experience with North American regulatory and certification frameworks (UL, ETL, NRTL, NEC, environmental/emissions compliance)
• Certification in quality systems or methodologies (e.g., Six Sigma Black Belt, ASQ CQE)
• Experience in global organizations and cross-cultural collaboration (JapanU.S. business experience preferred)
• Familiarity with lean manufacturing, digital quality systems, and advanced analytics
• Experience supporting large-scale infrastructure or data center deployments in North America

Working Conditions:

• Travel: 25-40%
• Standard Monday through Friday work week; additional hours as required based on business needs
• Regularly required to sit, stand, walk, and communicate, with occasional visits to manufacturing sites, supplier facilities, and customer locations

Why Should You Apply? Excellent Benefits (Medical, Dental, Vision & 401K Matching) Excellent growth and advancement opportunities Paid vacation, sick time, and 15 holidays Committed to quality products and services. Great working environment and culture MHIA is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants are strongly encouraged to apply.