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Manual Testing Jobs in Waunakee, WI (NOW HIRING)

Sprocket Security

Customer Success Manager

Madison, WI · Remote

How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods. Your Mission - As Customer Success ...

Classet

Field Service Technician

Madison, WI · On-site

$24 - $26/hr

Review work orders, manuals, and technical drawings * Utilize testing devices, hand tools, and power tools * Follow all safety procedures and company protocols * Participate in a 24/7 on-call ...

Classet

Field Service Technician

Madison, WI

$24 - $26/hr

Review work orders, manuals, and technical drawings * Utilize testing devices, hand tools, and power tools * Follow all safety procedures and company protocols * Participate in a 24/7 on-call ...

Classet

Field Service Technician

Madison, WI · On-site

$24 - $26/hr

Review work orders, manuals, and technical drawings * Utilize testing devices, hand tools, and power tools * Follow all safety procedures and company protocols * Participate in a 24/7 on-call ...

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All JobsManual Testing JobsManual Testing Jobs in Waunakee, WI

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See Waunakee, WI salary details

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$42

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How much do manual testing jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for manual testing in Waunakee, WI is $42.86, according to ZipRecruiter salary data. Most workers in this role earn between $34.42 and $49.90 per hour, depending on experience, location, and employer.

What is manual testing?

A Manual Testing job involves evaluating software applications manually to identify defects, bugs, and inconsistencies without using automation tools. Testers follow predefined test cases and scenarios to ensure the software meets functional and business requirements. They document test results, report issues, and collaborate with developers to resolve them. Manual testing is essential for exploratory, usability, and ad-hoc testing, where human intuition and judgment are crucial for identifying issues that automation might miss.

What are the key skills and qualifications needed to thrive in manual testing?

To thrive in Manual Testing, you need a solid understanding of software development life cycles, keen attention to detail, and the ability to create and execute detailed test cases, often supported by a degree in computer science or related fields. Familiarity with bug tracking tools like Jira, test management systems such as TestRail, and foundational certifications like ISTQB are commonly valued. Strong analytical thinking, effective communication, and problem-solving skills distinguish top performers in this field. These skills ensure software quality, clear issue reporting, and collaborative problem resolution within diverse development teams.

What are some common challenges faced by professionals in manual testing and how can they be overcome?

Manual testers often encounter challenges such as repetitive testing tasks, tight deadlines, and the need to adapt quickly to new application features or changes. Overcoming these hurdles involves thorough organization, maintaining detailed documentation, and continually refining test cases to maximize efficiency. Collaborating closely with developers and business analysts helps clarify requirements and prioritize testing efforts, ensuring that quality standards are met. Additionally, staying current with industry best practices and seeking ongoing training can help manual testers remain effective and resilient as technology and processes evolve.

What job categories do people searching Manual Testing jobs in Waunakee, WI look for?

The top searched job categories for Manual Testing jobs in Waunakee, WI are:

What cities near Waunakee, WI are hiring for Manual Testing jobs?

Cities near Waunakee, WI with the most Manual Testing job openings:

Manual Testing jobs near you
Infographic showing various Manual Testing job openings in Waunakee, WI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $89,143 per year, or $42.9 per hour.

Technical Support Specialist

Sprocket Security

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Own frontline customer support end to end, resolving issues quickly or routing them to the right team.

  • Keep the support queue healthy with fast response, strong resolution, and clear escalation.

  • Coordinate a smooth onboarding process and own a clean, reliable offboarding process.

Job description

Location: Madison, WI

Company Mission - Our mission is to help secure as many companies as possible, by using the best way of doing so, penetration testing. Sprocket Security prioritizes offensive security for enterprises, empowering them to build robust defense strategies based on individual business risk.

How - At Sprocket Security, we've built an expert-driven Continuous Penetration Testing platform that blends cutting-edge automated and manual testing methods.

Your Mission - As Technical Support Specialist, you are the operational backbone of the customer experience. You own customer support end to end and keep the day to day of each account running smoothly so customers get value quickly and easily. You are the reliable, responsive contact customers count on, and a systems-minded teammate who helps our support operation scale. This role also comes with a rare opportunity: to stand up our modern, AI-driven support and engagement workflows from the ground up. It is a great fit for someone who loves tools and process, stays calm under volume, and takes pride in a support experience that feels effortless.

Responsibilities:
  • Customer technical support: Own frontline customer support end to end, resolving issues quickly or routing them to the right team.
  • Support queue: Keep the support queue healthy with fast response, strong resolution, and clear escalation.
  • Onboarding: Coordinate a smooth onboarding so customers get up and running quickly.
  • Scope accuracy: Help keep each engagement's scope accurate, coordinating with the Service Delivery team as needed.
  • Support systems and automation: Stand up and continuously improve our support and engagement workflows, including AI-driven automation, as we grow.
  • Offboarding: Own a clean, reliable offboarding process from start to finish.
Requirements:

Required:

  • 2+ years in customer / technical support, onboarding or implementation coordination, or a comparable customer operations role at a technical SaaS or security company.
  • Track record owning a support queue and hitting response and resolution targets while staying calm under volume.
  • Experience standing up support and engagement tooling and excited to build AI-driven support workflows here from the ground up.
  • Highly organized and systems-minded with a love of tools, automation, and process improvement.
  • Comfortable with core security and networking concepts or a fast learner eager to build that fluency in an offensive-security environment.
  • Excellent written communication and a customer-first, problem-solving mindset.
  • Strong collaborator who keeps customers and cross-team work moving forward.

Preferred:

  • Experience introducing automation or AI tools such as Claude to scale support and reduce manual work.
  • Familiarity with scoping, estimation, or order-management
  • Exposure to customer success or in-product engagement
  • Functional understanding of core Information/Cybersecurity concepts such as:
    • Confidentiality, integrity, availability, and privacy.
    • Basic risk management principles.
    • Awareness of industry regulations and frameworks such as PCI-DSS, HIPAA, HITRUST, OWASP, Critical Security Controls, and NIST CSF.
  • Basic Network+ level knowledge such as:
    • DNS, domain names, host names and subdomains, IP blocks (CIDR notation), RFC 1918 address spaces, and TCP ports/services.

Benefits:

  • Unlimited PTO for healthy work/life balance.
  • Company contribution to 401k (immediate eligibility, no one should have to wait to start saving).
  • 75% company contribution for health insurance for employees and 50% for dependents.
  • 100% company contribution for dental and vision.
  • Flexible working hours.
  • Support for your career development with paid training, conferences, certifications, etc.

Location - Madison, WI

Ready to Trailblaze the Cybersecurity Frontier? If you're passionate about cybersecurity and eager to make an impact in the industry, we want you on our team. Apply now at Sprocket Security and join the revolution of safeguarding businesses from cyber threats!

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