ZipRecruiter

Log In

1

Managing Agent Jobs in Stevenson Ranch, CA (NOW HIRING)

Compass

Associate Manager, Agent Experience

Los Angeles, CA · On-site

$90K - $100K/yr

As an Associate Manager on the Agent Experience team at Compass, you will oversee the agent experience by leading a collaborative cross-departmental team providing best-in-class agent support. As an ...

U-Haul

Reservation Manager

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Compass

Agent Experience Manager

Los Angeles, CA

$28 - $31/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations What We're Looking For: * 2-3 years of experience in customer service, training, office ...

U-Haul

Reservation Manager

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

YO AI Labs

Travel Agent - Remote

Los Angeles, CA · Remote

$30 - $50/hr

Travel Agent Location: Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an ... Excellent problem-solving and customer relationship management skills. * Experience handling ...

Compass

Agent Experience Manager

Los Angeles, CA · On-site

$28 - $31/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations What We're Looking For: * 2-3 years of experience in customer service, training, office ...

Innovation Consulting

Purchasing Agent

Los Angeles, CA · On-site

$70K - $95K/yr

Purchasing Agent Type: Direct Hire (full-time employee of our client) Location: Martinez, CA ... This role manages the procurement of electrical materials, tools, and equipment for commercial and ...

next page

Showing results 1-20

All JobsManaging Agent JobsManaging Agent Jobs in Stevenson Ranch, CA

Managing Agent information

What cities near Stevenson Ranch, CA are hiring for Managing Agent jobs?

Cities near Stevenson Ranch, CA with the most Managing Agent job openings:

Managing Agent jobs near you
Infographic showing various Managing Agent job openings in Stevenson Ranch, CA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

Associate Manager, Agent Experience

Los Angeles, CA

Compass
See more jobs at Compassexternal

$90K - $100K/yr

Full-time

Re-posted 3 days ago

Compass Real Estate rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

As an Associate Manager on the Agent Experience team at Compass, you will oversee the agent experience by leading a collaborative cross-departmental team providing best-in-class agent support. As an in-house brand ambassador, you will work with regional and market-based leaders of our talented teams including sales managers, marketing strategists, product engineers, and real estate experts to anticipate agents' needs and create innovative solutions. You will assist in ensuring our offices run smoothly and are well kept.  You will ensure that your team is delivering a great customer experience via agent onboarding, delivering on marketing requests, product trainings and more.  You'll develop a nuanced understanding of agents' businesses and operational needs and will work closely with senior Compass leadership to continuously improve our agent resources and offerings.

Please note: This role is 100% in office in Los Angeles, CA.

At Compass You Will:

  • Coach, train and lead a team of Agent Experience Managers & Agent Experience Coordinators
  • Assist in office management needs by being the escalation point for your team of Agent Experience Coordinators manning the front desks
  • Own the market-level new agent orientation experience, ensuring the team is executing comprehensive preparation to deliver a smooth transition experience, and setting the bar high for the agent experience at Compass
  • Own Compass product and program adoption goals, diagnosing if regional go-to-market plans are effective and adjusting/iterating where necessary
  • Responsible for ensuring OCRs & KPIs are met for the direct reports you oversee
  • Manage and create operational process and efficiency from conception through implementation and ongoing facilitation
  • Ensure that the team provides exceptional marketing support to the customers & ensure AEMs have the proper training to be successful
  • Partner with Director of Operations and senior Compass leadership to monitor agent satisfaction and organizational OCRs
  • Build strong relationships with agents to act as a point of escalation and thought partner
  • Master best practices and drive change management in partnership with multiple departments
  • Assist with prioritization of projects, onboardings, and initiatives
  • Build robust training materials for new hires to ensure successful integration into compass.
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

  • B.A. or B.S. degree
  • 3-5 years in client success or relationship management
  • 1-2 years of team management experience
  • Experience with Zendesk and Salesforce offerings 
  • Impeccable attention to operational detail and problem-solving skills
  • Team player adept at collaborating with others
  • Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision
  • Continuous desire to improve existing processes and develop creative solutions
  • Exceptional written and verbal communication
  • 1-2 years experience in real estate brokerage industry or technology a plus

Compensation:

The salary pay range for this position is $90,000-$100,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

What Compass Real Estate employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply