Job Summary:
The Experienced Resource Manager supports the Director of Resource Management in executing Financial Accounting & Advisory Services (FAAS) resource management strategy. This role is responsible for the day-to-day management of scheduling, resource allocation, and utilization across the FAAS practice, ensuring optimal deployment of talent to meet client and business needs. The Resource Manager acts as a key liaison between engagement teams, practice leaders, and operations, driving process excellence and data integrity in all resource management activities.
Job Duties:
- Scheduling & Resource Management
- Maintains RMT (Resource Management Tool) as the single source of truth for all scheduling and resource allocation data
- Coordinates assignment of staff to engagements, ensuring alignment with skills, competencies, and industry expertise
- Proactively identifies and resolve scheduling conflicts and workload imbalances across teams and geographies
- Data Quality & Reporting
- Ensures accuracy, completeness, and timeliness of data in scheduling systems
- Distributes regular reports and providing managerial insights on utilization, capacity, billable hours, and pipeline trends for leadership review
- Supports the Director in monitoring and analyzing resource metrics to inform strategic decisions
- Collaboration & Communication
- Facilitates cross-practice and cross-geo collaboration, supporting integrated delivery and resource sharing
- Communicates resource management processes, updates, and changes to stakeholders in a clear and timely manner
- Liaises with offshore teams and external talent pools to maximize resource efficiency and reduce reliance on subcontractors
- Process Improvement
- Identifies opportunities for process improvement in resource management and contributes to the development and implementation of best practices
- Drives change management initiatives led by the Director, including technology enhancements and managing workflow optimizations
- Talent Alignment & Development
- Assists in aligning staff assignments with individual development goals and firm priorities
- Supports the Director in evaluating headcount needs and recommending targeted hiring or redeployment strategies
- Systems & Tools
- Participates in enhancing scheduling tools and dashboards in collaboration with IT and operations teams
- Ensures data standardization and integration across platforms to support seamless resource management
- Participates in special projects and initiatives as assigned by the Director of Resource Management
- Provides backup and support to other resource management team members as needed
- Other duties as assigned
Supervisory Responsibilities:
- Supervises and mentors junior resource management staff, ensuring adherence to processes, data quality standards, and effective workload distribution
Qualifications, Knowledge, Skills and Abilities:
Education:
- Bachelor's degree required, degree in Project Management or Business Administration, preferred
Experience:
- Five or more years of client service experience required
- Experience in a professional services firm, resource management, highly preferred
License/Certifications:
Software:
- Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, and PowerPoint, Power BI, required
- Experience in Oracle Project Resource Management and Smartsheet, preferred
Language:
Other Knowledge, Skills & Abilities:
- Excellent analytical skills
- Excellent communication skills and ability to foster and maintain relationships with professionals at all levels within the organization
- Ability to act as a strategic partner to regional and local business line and practice leadership and management teams
- Strong project and time management skills
- Excellent written communication skills
- Ability to maintain a high level of confidentiality and professionalism in all matters
- Ability to deliver presentations and facilitate meetings
- Ability to work well with a team as well as independently
- Operates with a clear managerial presence in predominantly virtual settings, including active on-camera participation in meetings, confident verbal engagement, and professional facilitation of discussions and interactions
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $110,000 - $130,000
Maryland Range: $110,000 - $130,000
NYC/Long Island/Westchester Range: $110,000 - $130,000
At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.
Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.
BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you'll be part of a team helping clients navigate complexity and move forward with clarity.
We are proud to be an ESOP company, offering participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we're building together.
Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!
*Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
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