ZipRecruiter

Log In

1

Manager Tricare Call Center Jobs (NOW HIRING)

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Ashley

Call Center Manager

Fredericksburg, VA

Strong understanding of call center operations and workflow management * Knowledge of how call center functions impact overall business performance * Furniture industry knowledge and repair ...

Seatown

Call Center Manager

Mukilteo, WA · On-site

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling operations within a high-volume, trade-based call center. This role drives revenue growth, operational ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

TransCore

Call Center Manager

Union, NJ

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Select Source Sales

Call Center Manager

Corona, CA · On-site

$35 - $45/hr

The Call Center Manager oversees a team of 5-10 members, primarily managing outbound and mixed inbound/outbound calls. Reporting directly to Senior Management, this role ensures efficient team ...

previous pagenext page

Showing results 21-40

All JobsTricare Call Center JobsManager Tricare Call Center Jobs

Manager Tricare Call Center information

See salary details

$29.5K

$63.8K

$109.5K

How much do manager tricare call center jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager tricare call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Manager Tricare Call Center jobs? Cities with the most Manager Tricare Call Center job openings:
What are the most commonly searched types of Tricare Call Center jobs? The most popular types of Tricare Call Center jobs are:
What states have the most Manager Tricare Call Center jobs? States with the most job openings for Manager Tricare Call Center jobs include:
Manager Tricare Call Center jobs near you
Infographic showing various Manager Tricare Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Manager

Fair Haven Community Health Care

New Haven, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Position Summary
This position is onsite/hybrid in New Haven, CT
The Call Center Manager is responsible for the strategic, operational, and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC). This role ensures efficient, patient-centered scheduling and communication that directly impact access to care, patient satisfaction, and organizational performance.
Key Responsibilities
Reporting to the Sr. Director of Clinical Operations, the Manager leads a team of call center staff including leads and representatives. This individual ensures that workflows, systems, and people align to provide timely, accurate, and compassionate service to our patients. A commitment to continuous quality improvement, innovation, and a highly satisfied patient experience is essential. Typical duties include but are not limited to:
  • Lead and develop a team of Call Center Leads, Representatives, and Appointment Specialists.
  • Oversee daily call center operations, including patient scheduling, call handling, and communication workflows.
  • Monitor and improve key performance indicators such as wait times, appointment accuracy, call resolution, productivity, and patient satisfaction.
  • Build and maintain performance dashboards to identify trends, measure success, and drive continuous improvement.
  • Develop and implement scalable processes, training programs, and a remote/hybrid call center strategy.
  • Recruit, onboard, coach, and evaluate staff while fostering a culture of accountability and service excellence.
  • Serve as a subject matter expert for Epic and call center technologies, providing operational support and guidance.
  • Partner with clinical and operational leaders to improve patient access and remove barriers to care.
  • Manage escalated patient and staff concerns with a focus on resolution and service recovery.
  • Ensure compliance with HIPAA and organizational policies.
Qualifications
  • Bachelor's degree required; significant relevant experience may be considered in lieu of degree. Five years of experience in a call center environment, with 3+ years in a leadership or management capacity. Experience in a remote call center environment preferred.
  • Demonstrated success in building and scaling customer service teams in fast-paced environments. Experience in a healthcare setting preferred, and familiarity with federally qualified health centers (FQHCs)is highly preferred.
  • Proficiency with Epic or other EHR systems, call center software, Microsoft Office Suite. Bilingual (English/Spanish) also required.
Direct Reports
  • Call Center Leads
  • Call Center Representatives
  • Call Center Appointment Specialists

BENEFITS
  • Comprehensive Medical
  • Health Savings Account (HSA)
  • Vision and Dental Insurance
  • Voluntary Benefits (Short-Term & Long-Term Disability)
  • Paid Life Insurance
  • Paid Holidays
  • Generous Paid Time Off (PTO)
  • 403(b) Retirement Plan with Employer Match

OUR CULTURE
At Fair Haven Community Health, our culture is at the heart of everything we do. We are committed to improving the health and well-being of the communities we serve through equitable, high-quality, patient-centered care that is culturally responsive.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Apply