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Manager Technology Support Jobs in Rochester, NY

Description Serve as an IT support resource and trusted technical authority for complex IT issues ... Exchange and identity/access management services * Configure, deploy, and support Android and iOS ...

Description Serve as an IT support resource and trusted technical authority for complex IT issues ... Exchange and identity/access management services * Configure, deploy, and support Android and iOS ...

In this IT Service Delivery Manager role, you will ensure top-notch service delivery by guiding technicians on daily priorities, managing ticket queues, and providing timely client support. You will ...

Showing results 21-40

Manager Technology Support information

See Rochester, NY salary details

$22.2K

$67K

$119.4K

How much do manager technology support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for manager technology support in Rochester, NY is $66,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $89,800.00 per year, depending on experience, location, and employer.
Infographic showing various Manager Technology Support job openings in Rochester, NY as of September 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,994 per year, or $32.2 per hour.

IT Operations Specialist I FT

Rochester, NY • On-site

The Arc of Monroe
Individual, Family and Community Social Assistance • 501 - 1,000 employees

$23 - $24/hr

Full-time

Posted 15 days ago


Job description

Description
Serves as the first point of contact for technology support across The Arc of Monroe. Working in partnership with the organization's third-party Managed IT Services Provider (MSP), this position provides frontline technical support, resolves routine technology issues, coordinates escalations, and helps ensure employees receive timely and effective assistance.
This is an In-person, onsite position.
Requirements
Minimum Education & Experience
  • Associate degree in Information Technology, Computer Science, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
  • One to two years of IT help desk, desktop support, or comparable technical support experience preferred.
  • Experience supporting Microsoft Windows and Microsoft 365 environments preferred.
  • In person, onsite position

Licensure/Certification
  • Must have access to timely and reliable transportation to transport self to multiple sites.