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Manager Technical Analyst Jobs in Alberta (NOW HIRING)

7-ELEVEN

Sr Technical Analyst

Calgary, AB · On-site

Senior Manager, Information Technology Job Purpose: We are seeking an experienced Senior Technical Analyst to join our IT team. In this role, you will be responsible for ensuring optimal performance ...

Onsite Sign

Tier 2 Technical Analyst

Edmonton, AB · On-site +1

$27 - $32/hr

The Role Accurate is on the hunt for a Tier 2 Technical Analyst to join our Managed Services team. You're the voice at the end of the line and the person our clients count on when something goes ...

Certarus (USA) Ltd.

The Technical Training Manager leads Technical Training Specialists and coordinates with ... Analyze and report on training completion, qualification status, assessment results, and overall ...

New

Pason Systems

Technical Support Analyst

Calgary, AB · Hybrid

Pason is the leading global provider of specialized data management systems for land-based and ... The Role We are looking for a Technical Support Analyst to provide technical, software and hardware ...

Tolko

Technical Manager

Slave Lake, AB

CA$102K - CA$136K/yr

Technical Manager Slave Lake, Alberta Our Technical Managers work with departments across our ... Strong analytical and problem-solving skills . * Commitment to safety. * Familiarity with quality ...

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Sr Technical Analyst

7-ELEVEN

Calgary, AB • On-site

Other

Posted 16 days ago

7-Eleven rating

4.3

Company rating: 4.3 out of 10

Based on 816 frontline employees who took The Breakroom Quiz

39th of 46 rated convenience stores

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day.If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Position: Senior Technical Analyst
Location:Calgary, AB (Hybrid)
Employment Type:Full-Time
Reports To:Senior Manager, Information Technology

Job Purpose:We are seeking an experienced Senior Technical Analyst to join our IT team. In this role, you will be responsible for ensuring optimal performance and security of our technical infrastructure while supporting end-users and managing various IT tasks and projects.

Key Responsibilities:

  • Administer and manage VMware and Windows servers, including installation, configuration, monitoring, patching, troubleshooting, and optimization.
  • Maintain and support SAN and NAS storage systems.
  • Oversee web content and email filtering services.
  • Configure and maintain enterprise anti-virus solutions.
  • Manage and support the Microsoft 365 environment.
  • Maintain Active Directory and group policies.
  • Support enterprise backup systems.
  • Provide network and firewall support.
  • Monitor IT system events and alerts.
  • Respond proactively to security alerts and manage security tools.
  • Collaborate with managed services providers for network and security operations.
  • Implement and coordinate IT security awareness campaigns for end-users.
  • Develop and manage a vulnerability management program and coordinate testing.
  • Build and maintain infrastructure and security labs.
  • Keep system administration documentation up-to-date.
  • Assist with end-user support, troubleshooting incidents, and fulfilling service requests.
  • Participate in various IT projects.
  • Join the after-hours on-call support rotation.

Qualifications:

Education and Experience:

  • Degree, diploma, or certification in Computer Science or equivalent IT experience.
  • Minimum of 7 years in a systems administrator role.
  • ITIL Foundation certification is an asset.

Skills and Specialized Knowledge:

  • Experience with Windows Server 2016+ and Active Directory.
  • Proficiency in VMware environments (vCenter, vSphere, ESXi 7+).
  • Microsoft 365 administration (Exchange, SharePoint, Azure AD).
  • Familiarity with XDR endpoint protection technology.
  • Experience with NAS and SAN storage arrays (NetApp, Dell Compellent).
  • Networking and firewall expertise (Meraki, Palo Alto).
  • Working knowledge of Zebra WMS tools and hardware.
  • Experience with MDM platforms (e.g., Meraki, Intune).
  • Proficiency with HPE server hardware.
  • Knowledge of penetration testing and vulnerability assessment.
  • Ability to conduct phishing campaigns.
  • Familiarity with SIEM tools.
  • PowerShell and other scripting languages.

Abilities and Attributes:

  • Self-motivated, focused, and organized with strong interpersonal skills.
  • Excellent analytical and problem-solving abilities.
  • Strong written and verbal communication.
  • Ability to prioritize and multitask independently.
  • Committed to collaborating and contributing to the success of the team with honesty, integrity and accountability.
  • Confident in your abilities but not afraid to ask questions.
  • Committed to thorough incident documentation and resolution.
  • Comfortable working with external vendors.

Working Conditions:

  • Hybrid work model with on-site presence one week every 3-4 weeks.
  • 40-hour workweek with participation in after-hours on-call support.

Physical Requirements:

  • Occasional lifting of IT equipment.

Job Types: Full-time, Permanent

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

What 7-Eleven employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About 7-Eleven

Sourced by ZipRecruiter

As the world’s first convenience store, our top priority has always been to give customers the most convenient experience possible to consistently meet their needs. 7-Eleven aims to be a one-stop shop for consumers – a place people can always rely on to deliver what they want, when, where, and how they want it.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1927

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