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Manager Swk Technologies Jobs (NOW HIRING)

Service Coordinator for MSP

$20.25 - $25.50/hr

SWK Technologies is a leader in delivering comprehensive managed IT services and innovative technology solutions to businesses across various industries. We are seeking a motivated and detail ...

Service Coordinator for MSP

$20.25 - $25.50/hr

SWK Technologies is a leader in delivering comprehensive managed IT services and innovative technology solutions to businesses across various industries. We are seeking a motivated and detail ...

SWK Technologies is committed to optimizing the technological landscape for businesses through ... Managed Service provider experience preferred * Ability to build rapport with clients * Strong ...

Tier I MSP Engineer

$50K - $60K/yr

SWK Technologies is committed to optimizing the technological landscape for businesses through ... Managed Service provider experience preferred * Ability to build rapport with clients * Strong ...

SWK Technologies is committed to optimizing the technological landscape for businesses through ... Managed Service provider experience preferred * Ability to build rapport with clients * Strong ...

SWK Technologies is committed to optimizing the technological landscape for businesses through ... Managed Service provider experience preferred * Ability to build rapport with clients * Strong ...

$20 - $30/hr

SWK Technologies is focused on delivering innovative technological solutions that help businesses ... As an Accounts Receivable Associate, you will play a pivotal role in managing customer accounts ...

SWK Technologies is a fast-growing technology company delivering tailored solutions that help ... This role is ideal for someone with entry level experience in supply chain management within a ...

Accounting Associate

East Hanover, NJ · On-site

$20 - $30/hr

SWK Technologies is focused on delivering innovative technological solutions that help businesses ... As an Accounts Receivable Associate, you will play a pivotal role in managing customer accounts ...

SWK Technologies is committed to delivering innovative technology solutions that empower organizations to optimize their human capital management processes. We are seeking a skilled HCM (Human ...

SWK Technologies is focused on delivering innovative technological solutions that help businesses ... As an Accounts Receivable Associate, you will play a pivotal role in managing customer accounts ...

SWK Technologies is dedicated to enabling businesses to thrive by leveraging cutting-edge ... Deep knowledge of financial management and accounting principles. * Excellent interpersonal and ...

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Manager Swk Technologies information

What are the most commonly searched types of Swk Technologies jobs? The most popular types of Swk Technologies jobs are:
Service Coordinator for MSP

$20.25 - $25.50/hr

Full-time

Posted 26 days ago


Job description

SWK Technologies is a leader in delivering comprehensive managed IT services and innovative technology solutions to businesses across various industries. We are seeking a motivated and detail-oriented Service Coordinator for our Managed Service Provider (MSP) team to ensure seamless service delivery and exceptional client satisfaction.
In this role, you will act as a liaison between clients, technicians, and management to coordinate service tickets, determine type of service to be performed, and schedule tickets according to urgency. Your organizational skills and customer-focused mindset will be key to maintaining strong client relationships and efficient operations. If you thrive in a fast-paced environment and are dedicated to supporting a dynamic team, SWK Technologies offers an excellent opportunity for your career growth.
Requirements
  • 1-3 years of experience in service coordination, customer service, or a related role.
  • Experience within an MSP or IT services environment.
  • Experience with ConnectWise, Autotask, ServiceNow, Zendesk, Salesforce, HubSpot, or comparable ticketing or CRM platforms.
  • Experience handling client communication on open tickets.
  • Experience triaging ticket urgency with technical teams.
  • Experience keeping leadership updated on service issues.
  • Experience answering calls and serving as the first point of contact for clients.

Benefits