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Manager Subscriptions Jobs in Hercules, CA (NOW HIRING)

Funds, fund administrators, and their investors use its software to manage subscriptions, capital calls, and distributions. Today, Nova supports $1.2B+ in deposits, $100M+ in weekly transfers across ...

Funds, fund administrators, and their investors use its software to manage subscriptions, capital calls, and distributions. Today, Nova supports $1.2B+ in deposits, $100M+ in weekly transfers across ...

Funds, fund administrators, and their investors use its software to manage subscriptions, capital calls, and distributions. Today, Nova supports $1.2B+ in deposits, $100M+ in weekly transfers across ...

Funds, fund administrators, and their investors use its software to manage subscriptions, capital calls, and distributions. Today, Nova supports $1.2B+ in deposits, $100M+ in weekly transfers across ...

Product Growth Specialist

San Francisco, CA ยท On-site

$80K - $150K/yr

Set up and manage subscriptions and pricing tiers on App Store Connect. * Experiment with different in-app paywall placements to optimize conversion rates. * Collaborate with the design team to test ...

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Manager Subscriptions information

What does a manager subscriptions do?

A Manager Subscriptions oversees the subscription services of a company, ensuring growth, retention, and customer satisfaction. Their responsibilities typically include managing subscription plans, analyzing customer data, developing strategies to reduce churn, and coordinating with marketing, sales, and product teams. They also monitor key performance indicators (KPIs) to assess progress and implement improvements. This role is crucial for businesses that rely on recurring revenue streams and aims to optimize the customer lifecycle.

What are the key skills and qualifications needed to thrive as a manager subscriptions, and why are they important?

To thrive as a Manager Subscriptions, you need expertise in subscription business models, data analysis, and customer lifecycle management, often supported by a degree in business or marketing. Familiarity with CRM platforms, subscription management software (like Zuora or Recurly), and analytics tools is typically required. Strong leadership, strategic thinking, and communication skills help drive team performance and customer retention. These abilities are crucial for optimizing recurring revenue streams and ensuring subscriber satisfaction in a competitive market.

What are the typical challenges faced by a manager subscriptions, and how can they be addressed?

A Manager Subscriptions often encounters challenges related to subscriber retention, managing churn, and adapting subscription offerings to meet evolving customer preferences. To address these, staying proactive with data analysis, implementing targeted retention strategies, and collaborating closely with marketing, product, and customer support teams are essential. Regularly reviewing customer feedback and industry trends also helps in refining subscription models and enhancing customer satisfaction, which are key to long-term success in this role.

What is the difference between Manager Subscriptions vs Subscription Specialist?

AspectManager SubscriptionsSubscription Specialist
CredentialsTypically requires management experience and industry-specific knowledgeOften requires customer service or sales experience, with some industry certifications
Work EnvironmentOversees teams, manages subscription strategies, and coordinates with departmentsFocuses on customer interactions, sales, and support related to subscriptions
Employer & Industry UsageUsed in industries like media, SaaS, and publishing for managing subscription servicesCommon in sales, customer service, and marketing departments within similar industries

While both roles involve subscription services, Managers Subscriptions focus on overseeing subscription operations and strategy, whereas Subscription Specialists handle customer interactions and sales. Understanding these differences helps in choosing the right career path or job search focus.

What cities near Hercules, CA are hiring for Manager Subscriptions jobs?

Cities near Hercules, CA with the most Manager Subscriptions job openings:

Engineering Manager, Subscriptions

San Francisco, CA โ€ข On-site

Strava, Inc.
Software Developmentย โ€ขย 11 - 50 employees

Other

Posted 23 days ago


Job description

About Strava

Strava is the app for active people. With over 200 million athletes in more than 185 countries, itโ€™s more than tracking workoutsโ€”itโ€™s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Stravaโ€™s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.


Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.


About This Role:

Strava is hiring an Engineering Manager on our Subscriptions team. This team owns Strava's payments and subscription platform, both the infrastructure and the user-facing products it powers. We're looking for a technical manager who still writes code and wants to grow a small team of backend engineers while owning some of Strava's most critical systems.


We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office, three days per week.


What You'll Do:

  • Lead a team of server engineers building Strava's subscription and payments backend, systems that power how millions of athletes subscribe, pay, and manage their subscriptions.


  • Own the technical roadmap for payments and subscription infrastructure. You'll partner closely with product and engineering leadership on priorities, balancing platform investment, reliability, and delivery.


  • Drive both platform and product work. Your team owns our subscription infrastructure and the user-facing products it powers.


  • Stay hands-on in the codebase. You'll write code, own technical designs, and make architecture decisions alongside your team, not just review them.


  • Hire, develop, and retain engineers at multiple levels. Coach people through career growth, give direct feedback, and build a team that gets stronger over time.


  • Keep payment and subscription services reliable and healthy. You own on-call, incident response, and the operational bar for your team's systems.


  • Partner cross-functionally with product, design, accounting, and marketing to identify the highest-leverage work and ship it.


  • Treat ownership seriously. Your team's systems handle payments, billing, and subscription state for millions of users. You take reliability, correctness, and incident response personally.


  • Grow your engineers. You'll manage people at different career stages and help each one develop, whether that's getting someone to senior or helping a more experienced engineer take on larger technical ownership.


  • Build for the long term. You make pragmatic tradeoffs between shipping now and investing in the platform, and you can explain those tradeoffs clearly to partners.


  • Stay technical. You're not managing from a distance. You have informed opinions on system design and you can unblock engineers by jumping into the code.


  • Make the team better. You care about how the team works, not just what they ship. You'll fix what's slowing people down and build processes that stick.



What You'll Bring to the Team:

  • 5+ years of professional software development experience in backend engineering.


  • 2+ years of engineering management experience, or demonstrated tech lead experience where you were already doing the job of coaching engineers, driving technical direction, and owning delivery for a team.


  • Proficiency in at least one of Strava's backend languages (Ruby, Java, Scala, Python, or Go).


  • Experience with distributed systems and production infrastructure (MySQL, Redis, Kafka, Kubernetes, or similar).


  • Experience with, or genuine interest in, payments, billing, or subscription systems.


  • A track record of helping engineers grow through direct feedback, mentorship, and sponsorship.


  • We'd love to talk to you about the future of Stravaโ€™s core technologies and your role in developing them



Why Join Us?

Movement brings us together. At Strava, weโ€™re building the worldโ€™s largest community of active people, helping them stay motivated and achieve their goals.


Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether youโ€™re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.


When you join Strava, youโ€™re not just joining a companyโ€”youโ€™re joining a movement. If youโ€™re ready to bring your energy, ideas, and drive, letโ€™s build something incredible together.


Strava builds software that makes the best part of our athletesโ€™ days even better. Just as weโ€™re deeply committed to unlocking their potential, weโ€™re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. Weโ€™re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and weโ€™re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.


Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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