Manager Strategy & Operations Jobs in Berkley, MI

Employment Type:
Full timeShift:
Description:
Purpose
Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.
Essential Functions
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Leadership:
Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.
Enable Collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations
Direction & Growth:
Providing advice, guidance & leadership to service area, functional area, RHM & Regions.
Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice.
Oversee Vendor / Contract Labor Management including centralizing strategy & optimizing spend.
Strategic Support & Accountability:
Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
Responsible for supporting regional efforts to comply with functional area priorities.
Accountable for the selection, evaluation & overall success of the functional leadership teams.
Organization-wide focal point for establishing functional strategies & governance over financials & staffing.
Accountable for communication between service area functional area, RHM & Region leaders.
Operational Delivery:
Responsible for measuring & reporting KPIs / metrics & value delivery.
Providing advice, guidance & leadership for the colleague life cycle.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Functional Role (not inclusive of titles or advancement career progression)
Leads strategic sourcing activities for complex initiatives with the ability/goal of achieving significant cost reductions, supplanted with year-over-year cost and productivity improvements in the total cost of goods and services procured while maintaining or improving product quality and vendor service levels. Leads, facilitates, assembles and manages cross functional teams across the System with Regional Health Ministries (RHMs) to drive system-wide priorities, achieve cost reductions, service and quality excellence, and knowledge transfer for replication of "best practice". The Manager has expert knowledge and experience in strategic sourcing processes, supporting analysis, and the ability to create and implement strategic commodity plans. Strategic sourcing activity includes but is not limited to, managing several simultaneous competitive sourcing processes, complex contract negotiations of high value, and limiting exposure to the System on high-risk projects. This position has responsibility for making decisions and managing risks that impact day-to-day operations. The Manager provides oversite of assigned staff which may include Sourcing Managers, Sourcing Analysts, Contract Administrators and other staff. The Manager is responsible for directing the sourcing activities of assigned team and sourcing categories. This position is accountable for maintaining business relationships with suppliers and Trinity's group purchasing organization (GPO). The business relationships with suppliers will require negotiating terms supporting the business plan objectives and protecting Trinity from business continuity risk, working with legal to develop contracts to memorialize terms and conditions of the trade relationship, and monitoring supplier performance and conducting business reviews. The business relationship with the GPO will require representing Trinity's interest on advisory boards, providing guidance on the GPO negotiation strategies, and supporting contract implementation across the ministry.

• Drives system contract compliance by optimizing the use of national group purchasing, custom group purchasing, and Trinity Health system agreements. Demonstrates detailed understanding of products, service offerings, and financial impact.
• Provides strategic direction for sourcing activities based on total cost of ownership, required product/service/equipment/IT specifications, supplier strengths/weaknesses, safety, evidence-based information and desired outcomes. Analyzes relevant supply markets to provide information to identify requirements of RHM's and advocates for strategic needs and appropriate supplier bid lists. Supports the annual business planning and budget guidance processes.
• Collects, cleans, and validates large datasets from multiple sources to ensure accuracy and integrity. Analyzes data to identify trends, patterns, and anomalies that inform business strategies. Develops and maintains dashboards, reports, and visualizations using tools such as Power BI, Tableau, Excel or similar platforms. Performs ad-hoc analysis and provides actionable recommendations to stakeholders.
• Conducts category assessments including spend analysis, demand forecasting, supply market intelligence, and risk evaluation to identify value creation opportunities.
• Leads enterprise spend management activities across assigned categories, ensuring alignment with organizational financial goals and budget targets. Speaks to the year over year spend differences and challenges within assigned portfolio.
• Prioritizes projects for assigned commodities. Leads strategy development, manages Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) processes. Leads analysis and negotiations.
• Leads cross-functional teams for strategic sourcing initiatives to drive system-wide standardization, cost reductions, service and quality excellence, knowledge transfer for replication of best practice, information technology development and assisting with local implementation of various activities.
• Develops, executes and communicates strategies in collaboration with senior level management, Value Analysis, Operations, TIS, and key stakeholders on overall process, timing, and objectives. Manages relationships to ensure internal customers and stakeholders are actively engaged.
• Directs the personnel and financial activities of functional area colleagues as assigned.
• Sets priorities and goals for the sourcing team and ensures objectives are consistent with system and departmental goals.
• Conducts annual reviews with direct reports, manages performance issues and promotes colleague career development. Responsible for hiring, orienting, managing, promoting, disciplining and terminating direct report colleagues.
• Provides leadership guidance to colleagues in adherence to the System strategic sourcing process. Capable to represent the Strategic Sourcing Director to fill temporary vacancies or as otherwise required.
• Promotes a lean/process excellence culture. Participates in joint quality improvement initiatives with SO and RHM colleagues. Motivates and leads strategic sourcing lean program initiatives to increase productivity and improve end-to-end process efficiencies.
• Engages suppliers in the selection processes and maintaining business relationships that are conducted legally, ethically and in accordance with Trinity Health Policies/Procedures and the Organizational Integrity Program.
• Develops a primary liaison for key suppliers within the assigned category. Conducts business reviews with key suppliers. Serves as the subject matter expert for all category supplier engagement questions from Trinity colleagues.
• Maintains business relationships with the GPO leadership and staff. Provides input on sourcing strategy and represents Trinity on advisory boards as assigned.
• Plans, manages and oversees the life cycle of complex medium and large sourcing projects. These projects involve but are not limited to multiple stakeholders; significant facilitation, standardization and process change to multiple business units.
• Using working knowledge on contract construction, reviews, red lines and drafts language for discussion. Close working relationships with legal for contract issues requiring legal input.
• Utilizes Supply Chain Management's digital systems, including strategic sourcing and contract lifecycle management applications, and ensure adoption and use by team.
• Advances strategic initiatives for the organization by providing leadership and direction to standing advisory teams. Creates an over-all value equation for presentation and review with advisory teams for system wide recommendations.
• Partners with the Finance department to ensure that forecasted savings are validated.
• Ensures effective handoff of executed contracts to business owner, Supply Chain verticals, and other stakeholder departments as applicable. This includes accurate PO placement, broad understanding of contract value and milestones, and implementation expectations.
• Tracks and measures supplier performance against scorecards on an ongoing basis, as applicable. Conducts supplier Business Reviews as necessary.
• Facilitates dialogue with local business owners, RHM senior management, and Supply Chain staff to remove barriers when necessary. Engages suppliers and RHMs to ensure timely resolution of service issues.
• Establishes procedures for managing a comprehensive sourcing process for assigned products/services across Trinity Health.
• Performs other duties as required in a competent, professional, and courteous manner.

Minimum Qualifications

• Bachelor's degree in accounting, business administration, supply chain management, portfolio specific clinical discipline or a related field, and seven (7+) years of progressively responsible experience in a multi-entity and multi-level organization or an equivalent combination of education and related work experience.
• Leadership experience
• Comprehensive knowledge of strategic sourcing, in-depth knowledge of contract portfolio and demonstrated ability to provide complex financial analysis.
• Comprehensive knowledge and skills in advanced data analytics and procurement practices including intermediate to advanced excel, Power BI, Tableau, or similar applications, vendor relationships, and market analysis for trends.
• Ability to develop work plans and lead a team of sourcing professionals with proven ability to translate category insights into sourcing strategies and measurable business outcomes.
• Understanding of Lean Manufacturing/Operations and technical problem-solving concepts and techniques.
• Demonstrated skills in all aspects of project management from initialization through completion utilizing detailed work plans.
• Strong interpersonal skills and the ability to develop and grow supplier and system stakeholder relationships. Ability to independently lead, consult, negotiate and communicate to engage physicians, executives and all levels of the organization to influence and drive results.
• Ability to address conflict, along with willingness and desire to challenge conventional thinking from all levels throughout the organization, including senior level management.
• Demonstrated ability to think strategically and perform cost analysis with a solid understanding of financial management concepts.
• Ability to proactively identify and bring forth potential issues and formulate viable solutions.
• Strong analytical skills include the ability to construct and execute multiple complex analyses (e.g. Total Cost of Ownership (TCO), Economic Value to Customer (EVC), Net Present Value (NPV) simultaneously. Ability to translate implications of analyses into preliminary recommendations.
• Excellent organizational, planning, and project management skills.
• Ability to quickly gain a fact-based understanding of current supplier bases and major trends in relevant markets.
• Knowledge of contract law and governing regulations with ability to work collaboratively with internal legal counsel for optimal System contracting.
• Ability to be a self-starter and independent worker requiring minimal supervision and the ability to manage priorities and manage own work, while achieving performance standards and work plan timing.
• Demonstrated ability to manage multiple and changing priorities.
• Comfortable operating in a collaborative, shared leadership environment.
• Strong analytical skills, attention to detail, and the ability to communicate complex findings in a clear and concise manner. The ideal candidate is highly proficient in data visualization, statistical analysis, and business intelligence tools.

Additional Qualifications (nice to have)

• Master's degree in related field preferred.
• Healthcare industry experience is preferred.
• Highly proficient in data visualization, statistical analysis, and business intelligence tools.

Physical & Mental Requirements & Working Conditions (General Summary)
Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
• Exposu