The Sales Center Manager - Operations is responsible for leading all store operations, personnel, and customer-facing activities to ensure an exceptional service experience and strong business ...
The Sales Center Manager - Operations is responsible for leading all store operations, personnel, and customer-facing activities to ensure an exceptional service experience and strong business ...
Assistant Store Manager FT
San Juan, PR · On-site
Open and close the store as required following the procedures per the Operations P&P Manual. Additional Principal Duties and Responsibilities Supervise Associates * Act as Store Manager on duty for ...
Assistant Store Manager FT
San Juan, PR · On-site
Open and close the store as required following the procedures per the Operations P&P Manual. Additional Principal Duties and Responsibilities Supervise Associates * Act as Store Manager on duty for ...
Open and close the store as required following the procedures per the Operations P&P Manual. Additional Principal Duties and Responsibilities Supervise Associates * Act as Store Manager on duty for ...
Open and close the store as required following the procedures per the Operations P&P Manual. Additional Principal Duties and Responsibilities Supervise Associates * Act as Store Manager on duty for ...
Operations Manager V
$24.85 - $33.10/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Manager V
$24.85 - $33.10/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Store Manager
Caguas, PR · On-site
Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability ...
Store Manager
Caguas, PR · On-site
Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability ...
Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company ...
Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company ...
Assistant Store Manager
Guayama, PR · On-site
Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company ...
Assistant Store Manager
Guayama, PR · On-site
Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company ...
Operations/Service Manager
Carolina, PR · On-site
$23.10 - $32.55/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager
Carolina, PR · On-site
$23.10 - $32.55/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager
Villalba, PR · On-site
$24.95 - $33.25/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager
Villalba, PR · On-site
$24.95 - $33.25/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
Puerto Real, PR · On-site
$23.20 - $30.95/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
Puerto Real, PR · On-site
$23.20 - $30.95/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager II
$22.05 - $30.45/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager II
$22.05 - $30.45/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager V
Mayaguez, PR · On-site
$24.85 - $33.10/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager V
Mayaguez, PR · On-site
$24.85 - $33.10/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
Santa Isabel, PR · On-site
$23.75 - $31.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
Santa Isabel, PR · On-site
$23.75 - $31.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager IV
Carolina, PR · On-site
$24.30 - $32.40/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager IV
Carolina, PR · On-site
$24.30 - $32.40/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
Fajardo, PR · On-site
$21.50 - $28.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
Fajardo, PR · On-site
$21.50 - $28.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager II
Guaynabo, PR · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager II
Guaynabo, PR · On-site
$20 - $26.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
5942 - Assistant Store Manager PT
San Juan, PR · On-site
$12 - $14/hr
Description Assistant Store Manager About Our Company At Lids Sports Group, we don't just sell hats ... Operations * Execute operations-focused company-level directives, promotions, and initiatives (e.g ...
5942 - Assistant Store Manager PT
San Juan, PR · On-site
$12 - $14/hr
Description Assistant Store Manager About Our Company At Lids Sports Group, we don't just sell hats ... Operations * Execute operations-focused company-level directives, promotions, and initiatives (e.g ...
Store Manager
Culebra, PR · On-site
$72K - $91K/yr
As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a ...
Store Manager
Culebra, PR · On-site
$72K - $91K/yr
As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a ...
Manager Store Operations information
What is the difference between Manager Store Operations vs Store Supervisor?
| Aspect | Manager Store Operations | Store Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple store functions, manages teams, develops strategies, and ensures sales targets are met. | Supervises daily store activities, manages staff, and ensures customer satisfaction on a day-to-day basis. |
| Required Credentials | Typically requires a bachelor's degree in business or related field; experience in retail management preferred. | High school diploma or equivalent; experience in retail or customer service often required. |
| Work Environment | Office-based with frequent store visits; leadership role with strategic focus. | Primarily on the sales floor; direct interaction with staff and customers. |
The Manager Store Operations role involves strategic oversight and managing multiple store functions, while the Store Supervisor focuses on daily store operations and staff supervision. Both roles are essential in retail, but the manager has broader responsibilities and a higher level of decision-making authority.
What does a store operations manager do?
What are the key skills and qualifications needed to thrive as a Manager Store Operations, and why are they important?
What is the highest paid store manager?
How does a Manager of Store Operations typically collaborate with other departments to ensure a smooth retail experience?
What jobs in the US pay $300,000 a year?
How much is the salary of an operations manager?
What are Manager Store Operations?

Full-time
Medical, Dental, Life, Retirement
Posted 27 days ago
Job description
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The Sales Center Manager - Operations is responsible for leading all store operations, personnel, and customer-facing activities to ensure an exceptional service experience and strong business performance. This role oversees sales execution, customer engagement, budgeting, operational excellence, and team development in alignment with company policies, procedures, and strategic goals.
Business & Revenue Management
- Achieve annual revenue, budget, and business objectives.
- Analyze and manage store expenditures to ensure compliance with budgetary requirements.
- Review sales reports to evaluate sales volume, margins, profit/loss (EVA), and overall performance.
- Provide accurate and achievable sales forecasts to support corporate planning.
- Align store performance with corporate goals, standards, and objectives.
Customer Relationship Development
- Develop and maintain strong business relationships with key customers within the store's coverage area.
- Communicate closely with customers to maximize market penetration and margin potential.
- Advise customers on product selection, pricing, order management, and sales opportunities.
- Ensure superior service levels through proactive communication and relationship building.
Team Leadership & Development
- Clearly define goals and performance expectations for Sales Service Center (SSC) personnel.
- Provide leadership, coaching, and direction to staff in pursuit of store objectives.
- Recruit, hire, and manage SSC team members, including performance management and development.
- Train and lead associates across all operational areas: customer service, order management, purchasing, warehouse functions, office administration, truck management, and system processes.
- Cross-train in all SSC functions and assist operationally when necessary.
Operational Excellence
- Manage store metrics and KPIs to ensure high performance and audit compliance.
- Implement strategic plans that support corporate initiatives.
- Ensure adherence to Human Resources policies, including hiring, performance, discipline, and DOT compliance.
- Oversee credit transactions and manage account collections in a prudent manner.
- Maintain safety program standards, ensuring all associates are properly trained and compliant with expectations.
- Perform other related responsibilities as assigned to support business and operational needs.
Experience & Qualifications
- High school diploma and 5+ years of relevant sales experience, ORBachelor's degree in Business or related field and 1+ year of relevant sales experience.
- Minimum 4 years of prior selling experience.
- At least 2 years of previous management experience.
- Prior customer service experience is a plus.
Competencies
- Strong interpersonal skills and excellent verbal/written communication.
- Analytical aptitude with strong organizational and time-management abilities.
- Proven leadership, training, and team-building capabilities.
- Ability to multi-task with strong follow-up and follow-through.
- Proficiency in MS Word, Excel, and PowerPoint.
- Must be Dal-Tile certified to operate powered industrial trucks.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.