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Manager Rohrer Jobs in Illinois (NOW HIRING)

Rohrer

Customer Care Partner

Huntley, IL · On-site

$60K/yr

Manage Assigned Accounts while collaborating Internally and Externally. * Fielding new customer calls and sharing product related information and Rohrer service abilities with the client. * Discuss ...

Rohrer

Warehouse Manager

Bensenville, IL · On-site

$60K - $70K/yr

Exemplify Rohrer's Core Values: * Partnership - Actively develop relationships with our internal team and external partners to create shared value * Integrity - Building trust as we operate under our ...

Rohrer

Senior Financial Analyst

Addison, IL · On-site

$85K - $106K/yr

... working closely with plant management, the Controller group, and corporate leaders. Key ... Knowledge, Skills, and Abilities • Exemplify Rohrer's Core Values: o Ownership - Act with ...

Rohrer

Regional Quality Engineer

Huntley, IL · On-site

$105K - $130K/yr

Experience with customer-facing quality management and OEM/customer audits. * Experience in high-volume manufacturing environments preferred. * ASQ Certified Quality Engineer (CQE) certification ...

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Manager Rohrer information

What is the difference between Manager Rohrer vs Supervisor Rohrer?

AspectManager RohrerSupervisor Rohrer
CredentialsBachelor's degree often required; management certifications beneficialHigh school diploma or equivalent; on-the-job training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily operations of a specific team or shift
Industry UsageCommon in corporate, retail, and service sectorsFrequent in manufacturing, retail, and hospitality
Search & ComparisonOften searched by those seeking leadership roles with broader responsibilitiesCompared for frontline supervision and operational oversight

While both Manager Rohrer and Supervisor Rohrer hold leadership roles, the Manager typically has broader strategic responsibilities and oversees multiple teams, whereas the Supervisor focuses on daily team management and operational tasks. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Rohrer jobs in Illinois? The most popular types of Rohrer jobs in Illinois are:
What are popular job titles related to Manager Rohrer jobs in Illinois? For Manager Rohrer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Manager Rohrer jobs in Illinois look for? The top searched job categories for Manager Rohrer jobs in Illinois are:
Manager Rohrer jobs near you
Customer Care Partner

Customer Care Partner

Rohrer

Huntley, IL • On-site

$60K/yr

Full-time

Posted 6 days ago

Rohrer Corporation rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 119 rated packaging manufacturers

Job description

ESSENTIAL JOB TASKS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • First point of Contact with Customer's Purchasing Agent/Manager.
  • Manage Assigned Accounts while collaborating Internally and Externally.
  • Fielding new customer calls and sharing product related information and Rohrer service abilities with the client.
  • Discuss Rohrer services to customers by telephone, email, or in person.
  • Make decisions as it relates to customers' needs and schedules.
  • Enter Orders in a timely manner with focus on accuracy matching customer PO, price, qty etc.
  • Gather complaint information and enter into system for evaluation of resolution.
  • Review artwork/designs from customers to prepare work orders for prepress, thermo tooling, design to have proofs, concept drawing, prototypes and samples made.
  • Order color folders if necessary.
  • Send proofs, die samples, color folders, mockups, and prototypes for approval.
  • Enter specs for approved items (print & thermo) and obtain layouts for production.
  • Process RFQ's per information provided by sales and the customer.
  • Attend daily production meetings to share information with production (new projects, upcoming large orders, expedited request, etc.).
  • Coordinate/Manage internal kick off meetings to review new customer projects to ensure customer satisfaction.
  • Initiate and manage timeline set for customer expectations (orders, new projects, RFQ's, inquiries, etc.).
  • Contact customer with any issues or delays in meeting requirements including any shipping/freight issues that may arise.
  • Prioritize production schedules based on customer impact
  • Responsible for inventory management.
  • Manage CIA account processing and assist with past due collections.
  • Foster a culture based on Rohrer's Core Values (see KSA's below).
  • Other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS
  • High School Diploma: College degree preferred
  • 3-5 years of customer service and/or 3-5 years of experience in project management
  • Knowledge within packaging and manufacturing industry and having printing and thermoforming training preferred
  • Background in LEAN preferred

KNOWLEDGE, SKILLS AND ABILITIES
  • Exemplify Rohrer's Core Values:
    • Ownership - Act with accountability, sense of urgency, and shared risk.
    • Creativity - Challenge the status quo with ingenuity and resourcefulness.
    • Collaboration - Strive for and actively participate in a cross-functional, team environment.
    • Authenticity - Present ourselves as genuine and honest to build trust, respect and credibility.
  • In-depth knowledge of the project management process
  • Excellent verbal and written communication with the customers well as strong interaction with sales staff, supervisors and plant employees
  • Ability to communicate professionally at all levels of an organization (internal/external)
  • Exceptional organizational skills, strong attention to detail, task completion and multitasking skills
  • Exceptional teamwork attributes
  • A strong desire to help others along with outstanding people skills (CUSTOMER OBSESSED)
  • Strong leadership qualities with a focus on customer obsession
  • Capable of setting timelines with goals and communicating with all Rohrer team members to reach goals accurately
  • Able to successfully manage and distribute work to appropriate team members to process work efficiently
  • Thorough knowledge of all aspects of traditional packaging such as printing, thermoforming, heat seal trays and finishing processes with an understanding of interactive workflow
  • Able to work in a fast-paced environment, be a flexible thinker and enjoy challenges
  • Strong problem-solving and decision-making skills to handle customer complaints/issues
  • Independently solve problems with little supervision
  • Capable of cross-training with all Rohrer team members

ADDITIONAL NOTES
  • Career Advancement → Customer Care Manager, Corporate Customer Care Director
  • Days: Monday - Friday
  • Hours: 8:00 AM - 4:30 PM

Compensation for this position can be up to $60,000 per year. Actual compensation will be determined based on experience, qualifications, and other job-related factors. We are committed to fair and equitable competition practices.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Rohrer Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Rohrer

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Wadsworth, OH, US

Year founded

1973

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