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Manager Revolve Customer Service Jobs in Oregon (NOW HIRING)

Bi-Mart Corporation

Customer Service Manager

Salem, OR · On-site

$19.30 - $20.95/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

Bi-Mart Corporation

Customer Service Manager

Seaside, OR · On-site

$19.30 - $20.95/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

JOURNAL GRAPHICS

CSR MANAGER

Portland, OR · On-site

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

JOURNAL GRAPHICS

CSR MANAGER

Portland, OR · On-site

CUSTOMER SERVICE MANAGER Journal Graphics | Portland, OR Position Summary Lead a team of Customer Service Representatives, Planners, and Fulfillment Specialists to ensure a premium customer ...

PSG Global Solutions

Customer Service

Beaverton, OR · On-site

$17 - $23/hr

Customer Service Provide consumer service support experience by monitoring and responding to ... Work with the management and product teams to provide insights gained from our conversations with ...

PSG Global Solutions

Customer Service

Beaverton, OR

$16.75 - $22.75/hr

Work with the management and product teams to provide insights gained from our conversations with ... Superior knowledge in customer service and retail experience * 1 yr experience in marketing ...

CO BEND INC

Customer Service

Bend, OR

$11.50/hr

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company ... Manage telephone traffic * Access inventory information and advise sales associates * Complete ...

CO BEND INC

Customer Service

Bend, OR

$11.50/hr

Help us help our customers realize their dreams of a beautiful home! -Join The #1 Furniture Company ... Manage telephone traffic * Access inventory information and advise sales associates * Complete ...

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All JobsRevolve Customer Service JobsManager Revolve Customer Service JobsManager Revolve Customer Service Jobs in Oregon

Manager Revolve Customer Service information

What is the difference between Manager Revolve Customer Service vs Customer Support Supervisor?

AspectManager Revolve Customer ServiceCustomer Support Supervisor
CredentialsTypically requires leadership experience, customer service background, and sometimes management certificationsRequires customer service experience, often with supervisory skills, but fewer management certifications
Work EnvironmentLeads customer service teams, oversees operations, and implements policies in retail or e-commerce settingsSupervises customer support staff, handles escalations, and ensures service quality in call centers or support centers
Employer & Industry UsageCommon in retail, fashion, and e-commerce companies like RevolveUsed across various industries including retail, tech, and service sectors

The main difference is that the Manager Revolve Customer Service typically has broader leadership responsibilities and strategic oversight, while the Customer Support Supervisor focuses more on day-to-day team supervision and support operations.

What are the most commonly searched types of Revolve Customer Service jobs in Oregon?

The most popular types of Revolve Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Manager Revolve Customer Service jobs?

Cities in Oregon with the most Manager Revolve Customer Service job openings:

Manager Revolve Customer Service jobs near you

Customer Service Manager

Portland, OR • On-site

SERVPRO of Southwest Portland
Construction • 11 - 50 employees
Learn more about SERVPRO of Southwest Portlandexternal

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Training & development

Customer Service Manager Job Summary
The customer service manager is responsible for managing Production Technicians and monitoring their performance while still providing excellent service to the customer. In this role, you will schedule Production Technicians, resolve emergency issues, provide training for new employees, and handle service issues beyond Production Technicians capability. You will also be required to meet all customer and company expectations.
Customer Service Manager Duties and Responsibilities
  • Recruit, hire and train new production technicians
  • Generate sales from production technicians to up-sell and cross-sell
  • Research strategies to further improve the customer experience
  • Schedule calendar for production technicians
  • Distribute work
  • Develop standards and procedures
  • Document customer service discussions and actions
  • Maintain accurate records and files of documentation
  • Provide sales goals and encouragement to achieve goals
  • Manage budget and expenses
  • Set and maintain all customer service procedures and policies
  • Record, organize, and file customer interactions and profile/account changes
  • Provide resources for quality customer service
  • Implement customer service strategies to improve quality of service
  • Address and resolve team and customer conflicts
  • Anticipate and resolve customer service issues
  • Maintain a professional workspace and workflow
  • Evaluate production technicians performance
Customer Service Manager Requirements and Qualifications
  • Excellent customer care and focus; ability to assess customers' needs and provide answers, paths, troubleshooting help, or methods for a positive customer experience
  • Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
  • Able to multitask, prioritize, and manage time efficiently
  • Encouraging to team and staff; able to mentor and lead
  • Excellent verbal and written communication skills
  • Self-motivated and self-directed
  • Comfortable in both a leadership and team-player role
  • Creative problem solver who thrives when presented with a challenge
  • Focused on customer service
  • High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and handling phone systems
  • Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts.
  • Able to concentrate on multiple problems at once
  • Excellent time management and prioritization skills
  • Ability to answer phone, listen actively, relay information, and type basic information simultaneously
  • Customer-focused for a positive customer experience and resolution