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Manager Remote Customer Service Rep Jobs in Towson, MD

Getaway

Customer Representative

Baltimore, MD · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Baltimore, MD · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Millman Multimedia

Customer Service Associate

Hunt Valley, MD · On-site +1

$13.75 - $19/hr

... managing phone, email, and chat workflows and processing orders. Career Growth : Join a company committed to fostering professional development. Your success as a Customer Service Representative is ...

Nations Photo Lab

Customer Service Associate

Hunt Valley, MD · On-site +1

$13.75 - $19/hr

... managing phone, email, and chat workflows and processing orders. Career Growth : Join a company committed to fostering professional development. Your success as a Customer Service Representative is ...

CareFirst

Care Manager (Remote)

Baltimore, MD · Remote

Under minimal supervision, the Care Manager researches and analyzes a member's medical and ... Ability to provide excellent internal and external customer service. * Must be able to meet ...

Liveops

Remote Spanish Bilingual Customer Service

Columbia, MD · Remote

$15.50 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Bel Air, MD · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Towson, MD

Manager Remote Customer Service Rep information

See Towson, MD salary details

$23.5K

$55.6K

$96.8K

How much do manager remote customer service rep jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager remote customer service rep in Towson, MD is $55,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Towson, MD?

For Manager Remote Customer Service Rep jobs in Towson, MD, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Towson, MD look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Towson, MD are:

What cities near Towson, MD are hiring for Manager Remote Customer Service Rep jobs?

Cities near Towson, MD with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you

Customer Representative

Getaway

Baltimore, MD • Remote

$30K - $50K/yr

Part-time

Posted 19 days ago

Job description

Position Description

As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Perks

  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you#39;re enthusiastic and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Company!

Type: Part-time

Pay: $30,000.00 to $50,000.00 per YEAR

Apply