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Manager Remote Customer Service Rep Jobs in Lodi, NJ

Role: CSR 2 - Client Support Role: CSR 2 - Client Support, Bilingual (English/Spanish) Pay: * $18 ... Ability to manage multiple complex tasks simultaneously. * Ability to work independently and as ...

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00% Remote - New Jersey Residents Only | $18 We're hiring Customer Service Representatives to ... management services, has successfully delivered strategic solutions to large and small businesses ...

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Manager Remote Customer Service Rep information

See Lodi, NJ salary details

$26.7K

$63.1K

$109.9K

How much do manager remote customer service rep jobs pay per year?

As of Aug 31, 2026, the average yearly pay for manager remote customer service rep in Lodi, NJ is $63,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $76,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Lodi, NJ?

For Manager Remote Customer Service Rep jobs in Lodi, NJ, the most frequently searched job titles are:

What cities near Lodi, NJ are hiring for Manager Remote Customer Service Rep jobs?

Cities near Lodi, NJ with the most Manager Remote Customer Service Rep job openings:

Customer Service Manager | Remote (U.S. based only) | Full-time

OperationsArmy

Manhattan, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Manager | Remote (U.S. based only) | Full-time New York, New York, United States Job Openings Customer Service Manager | Remote (U.S. based only) | Full-time About the job Customer Service Manager | Remote (U.S. based only) | Full-time Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as Customer Service Manager during our self-serve product launch. You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up.

What You'll Do

Team Management & Operations Oversight Manage, coach, and support a distributed team of customer service representatives Monitor ticket queues and team performance to ensure SLAs are consistently met Review escalations and provide strategic guidance on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery Process Improvement & Cross-functional Collaboration Optimize support workflows, scripts, and automation tools to improve efficiency Identify recurring user issues and relay insights to product and engineering Own and evolve the internal knowledge base and training processes for reps Lead weekly syncs with support staff and provide regular performance feedback What Were Looking For Must-Have Experience 2+ years managing customer service or support teams (SaaS or startup preferred) Proven ability to scale support operations in a remote-first environment Excellent communication and coaching skills Proficiency in tools like Slack, Intercom, Jira, Pylon, or similar Data-driven approach to performance and customer satisfaction