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Manager Remote Customer Service Rep Jobs in Hackensack, NJ

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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Showing results 21-40

All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Hackensack, NJ

Manager Remote Customer Service Rep information

See Hackensack, NJ salary details

$26.7K

$63.3K

$110.2K

How much do manager remote customer service rep jobs pay per year?

As of Aug 6, 2026, the average yearly pay for manager remote customer service rep in Hackensack, NJ is $63,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Hackensack, NJ? The most popular types of Remote Customer Service Rep jobs in Hackensack, NJ are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Hackensack, NJ? For Manager Remote Customer Service Rep jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Hackensack, NJ look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Manager Remote Customer Service Rep jobs? Cities near Hackensack, NJ with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,256 per year, or $30.4 per hour.

Customer Service Representative

Crystora Dynamics Limited

New York, NY • Remote

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Customer Service Representative - Remote

Join Crystora Dynamics and make a difference! At Crystora Dynamics, were not just looking for a Customer Service Representative; were looking for someone who thrives on solving customer challenges and enhancing client experiences. This is a fully remote position with competitive benefits, growth opportunities, and a collaborative team culture that values your contributions. If you are passionate about customer satisfaction and want to be part of a dynamic team that encourages innovation and empathy, this role is for you.

Why Crystora Dynamics?

- Fully Remote: Enjoy the flexibility of working from home while being part of a supportive and forward-thinking company.

- Competitive Salary & Benefits: We offer a robust benefits package that includes health, dental, and vision insurance, paid time off, and professional development opportunities.

- Culture of Growth & Support: At Crystora Dynamics, we are committed to your growth. You'll have access to training resources and mentorship to help you advance in your career.

Position Overview

As a Customer Service Representative, you will serve as the frontline of Crystora Dynamics, providing essential support to our clients, addressing inquiries, and resolving any issues that may arise with customer accounts. This role requires empathy, patience, and a proactive approach to customer service. You'll gather invaluable feedback to help drive improvements and make a meaningful impact on our client relationships.

Key Responsibilities

- Handle Inbound Calls: Manage and organize a high volume of incoming calls with professionalism and empathy, setting the standard for excellent customer service.

- Deliver Exceptional Service: Go above and beyond to exceed customer expectations, providing timely, accurate information that builds trust and fosters long-lasting relationships.

- Generate Leads: Leverage customer interactions to generate and contribute to sales leads, supporting our teams growth.

- Resolve Customer Issues: Actively listen to customers, identify their needs, and provide effective solutions. When issues arise, offer suitable remedies and follow up to ensure resolution.

- Build Trust and Engagement: Establish strong, honest, and communicative relationships with customers, using transparent and helpful communication.

- Use CRM Tools Efficiently: Accurately maintain customer accounts, document interactions, and follow company protocols to ensure a seamless customer experience.

- Achieve Goals: Meet and exceed both personal and team performance metrics, including sales and customer satisfaction targets.

Qualifications

- Educational Background: High school diploma or equivalent required.

- Experience: Proven experience in a customer support or client service role, with a track record of meeting or exceeding quotas.

- Skills:

- Strong phone communication and active listening skills.

- Proficiency with CRM systems and familiarity with customer service protocols.

- Exceptional multitasking abilities with a knack for time management.

- Adaptability, empathy, and customer-centered approach.

- Communication: Excellent verbal and written communication skills, with the ability to present information clearly and effectively.

What Makes You a Good Fit

You are a natural problem-solver with a genuine passion for helping customers. You communicate with confidence, stay patient under pressure, and can relate to diverse personalities with ease. You're a proactive thinker, able to troubleshoot independently and contribute valuable insights that enhance our customer service processes.

Apply Now

If you're ready to bring your skills to a remote team dedicated to customer excellence, apply today! Crystora Dynamics values diversity and is an equal-opportunity employer. Join us in creating unforgettable client experiences and shaping the future of our company.

Apply