ZipRecruiter

Log In

2

Manager Remote Customer Service Rep Jobs in Exton, PA

Liveops

Remote Customer Service Representative

Newark, DE · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Liveops

Remote Customer Service Agent

West Chester, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newark, DE · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Pottstown, PA · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Philadelphia, PA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Norristown, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

next page

Showing results 1-20

All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Exton, PA

Manager Remote Customer Service Rep information

See Exton, PA salary details

$23.6K

$56K

$97.5K

How much do manager remote customer service rep jobs pay per year?

As of Aug 6, 2026, the average yearly pay for manager remote customer service rep in Exton, PA is $55,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $67,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Exton, PA? For Manager Remote Customer Service Rep jobs in Exton, PA, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Exton, PA look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Exton, PA are:
What cities near Exton, PA are hiring for Manager Remote Customer Service Rep jobs? Cities near Exton, PA with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Exton, PA as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $55,977 per year, or $26.9 per hour.

REMOTE: Customer Service Representative - CSR

Sourcedge Solutions

Chester Springs, PA • Remote

$15.25 - $20.75/hr

Contractor

Posted 23 days ago

Job description

Customer Service Representative Job Description
Job Summary:
We are searching for a patient and attentive Health Care Customer Service Representative to join our Call Center. You will be required to provide outstanding service to our customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.
You will be expected to resolve queries from customers and provide information regarding: pre-authorization for medical treatment, claim status, benefit information, provider information, etc.  
To ensure success as a Health Care Customer Service Representative, you should be able to process and disseminate vast amounts of information. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development.
The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.
 
Responsibilities:
  • Analyzes and answers requests by telephone from all customers including policyholders, beneficiaries and providers concerning insurance or self- funded policies.  
  • Uses systems for tracking, information gathering, or troubleshooting.
  • Completes documentation and call tracking via computer system for all calls.
  • Familiarizing yourself with and remaining up-to-date with changes in our plans.
  • Greeting customers in a friendly, professional manner using the suggested script.
  • Answering telephonic and e-mail inquiries in a timely manner.
  • Deferring queries to your manager if you are unable to answer them.
  • Furnishing members and health care practitioners with details regarding members' benefits.
  • Advising if pre-authorizations for medical treatment is covered.
  • Advising members of patient responsibility.
  • Providing members with the details of provider network status.

Complexity of Work:
  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
 
Personal Protective Equipment:
  •       Follows Standard Precautions using personal protective equipment as required. 
 
Minimum Qualifications (Skills):
  • Familiarity with Medical terminology, CPT codes, HCPCS, Diagnosis Codes required.  ADA codes preferred.
  • Prior experience as a Customer Service Specialist or equivalent required.
  • Computer literate with an above-average typing speed.
  • Good mathematical skills.
  • Superb verbal and written communication skills.
  • Thorough, with excellent listening skills.
  • Ability to calm irate, anxious, or grieving customers.
  • Capacity to navigate stressful situations with ease.
  • Available to work shifts, which may include work during evenings, weekends, and public holidays.
 
Education:
  • Associate Degree preferred.  In lieu of an Associate Degree, 1-2 years of Health Insurance Customer Service experience in Call Center is acceptable.
 
Work Experience:
  • Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting.
  • Healthcare experience.

Populations Served:
  •       No Responsibility to treat or care for patients.