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Manager Remote Customer Service Rep Jobs in Dothan, AL

Sonepar

Services Sales Specialist

Dothan, AL · Remote

Ability to manage multiple partner and customer relationships while achieving target outcomes ... service, or any other categories protected by federal, state or local law. Sonepar and our family ...

IQUASAR LLC

Senior Data Scientist

Fort Novosel, AL · Remote

This is a full-time 90% remote position, 10% to Brite's office in Reston VA. Key Responsibilities ... Work with vector databases and graph databases for knowledge representation and retrieval.

LIBERTY NATIONAL

Sales Representative

Dothan, AL · Remote

We empower our customers to Make Tomorrow Better by offering products that help secure their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...

LIBERTY NATIONAL

Sales Representative

Enterprise, AL · Remote

We empower our customers to Make Tomorrow Better by offering products that help secure their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Dothan, AL

Manager Remote Customer Service Rep information

See Dothan, AL salary details

$22.3K

$52.7K

$91.8K

How much do manager remote customer service rep jobs pay per year?

As of Jul 16, 2026, the average yearly pay for manager remote customer service rep in Dothan, AL is $52,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Dothan, AL? The most popular types of Remote Customer Service Rep jobs in Dothan, AL are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Dothan, AL? For Manager Remote Customer Service Rep jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Dothan, AL look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Manager Remote Customer Service Rep jobs? Cities near Dothan, AL with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Dothan, AL as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $52,725 per year, or $25.3 per hour.

Claims PIP Manager

First Acceptance Corporation

Marianna, FL • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

RESPONSIBILITIES
  • Directly supervises a team of PIP and/or PIP Demand Adjusters ensuring losses are handled in a professional and prompt manner and that specified goals are met.
  • Provides direction to PIP team on all aspects of claims handling and claims supervision.
  • Reviews and evaluates the file-handling process to meet company and statutory guidelines.
  • Coordinates the investigation process with other units and outside vendors as required.
  • Identifies potential for subrogation and refers claims to the subrogation group as appropriate.
  • Identifies potential fraud and makes referrals to the special investigation unit (SIU) as appropriate.
  • Reviews coverage based on the policy and jurisdiction.
  • Receives, approves, or denies medical payments.
  • Documents activity on claim files.
  • Mentors and coaches team members to develop skills, increase job knowledge and achieve stated performance objectives.
  • Updates the PIP Director on trends and unusual claim activity.
  • Ensures consistent delivery of services that meets or exceeds customer expectations and complies with regulatory and company standards.
  • Responsible for team performance management and evaluations.
  • Performs other related duties as assigned.

JOB REQUIREMENTS
  • A 2-year degree or higher related to the insurance field is highly desirable; high school diploma or equivalency required.
  • A minimum of 5 years of experience handling Florida PIP claims including responding to pre-suit demands.
  • Minimum of 2 years of leadership experience within the auto insurance claims industry preferred.
  • Thorough knowledge of claims investigation techniques, as well as medical and legal aspects of claims.
  • Knowledge of the No-Fault auto insurance policy and Florida No-Fault Statute.
  • A solid understanding of the claims policies and procedures in resolving pre-suit PIP demands.
  • Strategic-minded, and deeply committed to employee development and morale within a high-performance environment.
  • Medical terminology, medical coding and ICD9/10 experience preferred.
  • Ability to read, analyze, comprehend, and disseminate information from medical documents.
  • Ability to effectively perform in a fast-paced environment while managing multiple priorities simultaneously with a high degree of detail.
  • Ability to deal with dynamic situations, to be able to modify plans, actions, and decisions in light of changing situations and circumstances.
  • Exceptional customer service and teamwork philosophy. Excellent verbal & written communication skills.
  • Above average computer skills with various industry software knowledge a plus; ability to use Microsoft Office Suite products.
  • Must currently hold or have the ability to secure and maintain Florida adjuster license(s) within 60 days of employment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do manual tasks, which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include possessing the capacity to learn, concentrate, think, and read. Oftentimes the employee will be communicating and interacting with others while working.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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