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Manager Remote Customer Service Rep Jobs in Chicopee, MA

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... workforce management experience * Strong customer service and relationship building skills.

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Chicopee, MA

Manager Remote Customer Service Rep information

See Chicopee, MA salary details

$24.6K

$58.3K

$101.5K

How much do manager remote customer service rep jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager remote customer service rep in Chicopee, MA is $58,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $70,400.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Chicopee, MA?

For Manager Remote Customer Service Rep jobs in Chicopee, MA, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Chicopee, MA look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Manager Remote Customer Service Rep jobs?

Cities near Chicopee, MA with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Chicopee, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,301 per year, or $28 per hour.

Remote Customer Service & Sales Representative

McQuade Organization

Springfield, MA • Remote

Full-time

Re-posted 9 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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