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Manager Remote Customer Service Rep Jobs in Brainerd, MN

InsuraTec

Sales Representative (Remote)

Brainerd, MN · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Brainerd, MN

Manager Remote Customer Service Rep information

See Brainerd, MN salary details

$24K

$56.7K

$98.8K

How much do manager remote customer service rep jobs pay per year?

As of Sep 8, 2026, the average yearly pay for manager remote customer service rep in Brainerd, MN is $56,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are popular job titles related to Manager Remote Customer Service Rep jobs in Brainerd, MN?

For Manager Remote Customer Service Rep jobs in Brainerd, MN, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Brainerd, MN look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Brainerd, MN are:

What cities near Brainerd, MN are hiring for Manager Remote Customer Service Rep jobs?

Cities near Brainerd, MN with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Brainerd, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,747 per year, or $27.3 per hour.

Customer Success Representative

Marco Technologies LLC

Brainerd, MN • On-site, Remote

$19.10 - $27.70/hr

Full-time

Re-posted 5 days ago

Marco Technologies rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

118th of 226 rated it services

Job description

The Customer Success Representative is responsible for delivering unparalleled customer service by consistently exceeding expectations and building strong and lasting relationships through open communication, reliability and a customer-centric approach. You will provide prompt and efficient assistance to meet the ever-evolving needs of Marco's valued customers and employees.
ESSENTIAL FUNCTIONS
• Handle and prioritize incoming client calls, emails and correspondence efficiently, assessing the urgency and severity of issues to set priorities. Record and assign tasks accordingly.
• Provide prompt and detailed communications to internal and external clients.
• Review accounts for upsell and cross-sell opportunities and escalate as necessary.
• Provide initial troubleshooting support for systems and applications to identify and resolve malfunctions or operational issues, potentially preventing the need for further escalation.
• Maintain contact center expectations.
• Verify and maintain client contact and database information.
• Function collaboratively as part of a fast-paced, client-orientated team.
• Develop and support best practices and operational procedures to create efficiencies.
• Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process.
• Uphold business ethics by supporting Marco's vision, mission and values.
• Exemplify the Gold Standard Experience through every interaction.
• Attend required company and departmental meetings.
• Act in accordance with Marco policies and procedures as set forth in the employee handbook.
• Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
• High School diploma and two years of relevant experience or an associate degree; or equivalent combination of education and experience.
• 0-3 years of experience in Customer Service or a related field preferred.
REQUIRED SKILLS
1. Natural aptitude for outcome-based reasoning.
2. Demonstrate excellent verbal and written communication skills with internal and external customers.
3. Self-starter, ability to plan and implement sales strategy with limited supervision.
4. Ability to thrive in a competitive, goal-driven environment.
5. Excellent organizational and time management skills with the ability to maintain accurate and detailed records of sales activity.
6. Ability to prioritize responsibilities and operate with changing priorities.
7. Demonstrate ability to work effectively and professional with all types of people and situations.
8. Demonstrate strong attention to detail to ensure accuracy and quality.
9. Strong desire to help others achieve success, anticipate needs and take initiative to ensure positive sales outcomes.
10. Proficient with business collaboration tools including Microsoft Office Suite, CRM and company specific programs.
Pay Range: $19.10-$27.70 hourly

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