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Manager Remote Customer Service Rep Jobs in Berkeley, CA

LHH US

Customer Service Representative

Dublin, CA · Remote

$18/hr

This will be a 100% remote contract opportunity with our client and will work PST hours. Product ... Manage a daily queue of approximately 30-45 email tickets and 5-10 customer calls . * Troubleshoot ...

LHH US

Customer Service Representative

Dublin, CA · Remote

$18/hr

This will be a 100% remote contract opportunity with our client and will work PST hours. Product ... Manage a daily queue of approximately 30-45 email tickets and 5-10 customer calls . * Troubleshoot ...

Nexora Talent

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

HMG Careers

Sales Manager Remote

Canyon, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Canyon, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Canyon, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

San Mateo, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Foster City, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Hayward, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Piedmont, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Daly City, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Berkeley, CA

Manager Remote Customer Service Rep information

See Berkeley, CA salary details

$30K

$71K

$123.7K

How much do manager remote customer service rep jobs pay per year?

As of Aug 7, 2026, the average yearly pay for manager remote customer service rep in Berkeley, CA is $71,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $85,700.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Berkeley, CA? The most popular types of Remote Customer Service Rep jobs in Berkeley, CA are:
What are popular job titles related to Manager Remote Customer Service Rep jobs in Berkeley, CA? For Manager Remote Customer Service Rep jobs in Berkeley, CA, the most frequently searched job titles are:
What job categories do people searching Manager Remote Customer Service Rep jobs in Berkeley, CA look for? The top searched job categories for Manager Remote Customer Service Rep jobs in Berkeley, CA are:
What cities near Berkeley, CA are hiring for Manager Remote Customer Service Rep jobs? Cities near Berkeley, CA with the most Manager Remote Customer Service Rep job openings:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $71,015 per year, or $34.1 per hour.

Customer Service Representative

LHH US

Dublin, CA • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

LHH is actively seeking a Customer Service Representative for one of our top clients! This will be a 100% remote contract opportunity with our client and will work PST hours.
Product Support Specialist
We're looking for a customer-focused Product Support Specialist to join our team and help deliver an exceptional experience for Cocoon users. In this customer-facing role, you'll assist users by responding to support inquiries via email and scheduled phone or Zoom calls, ensuring they receive timely, thoughtful, and effective solutions.
This is an excellent opportunity for an early-career professional or someone with up to two years of customer support experience who enjoys helping others, communicating clearly, and working in a fast-paced software environment.
Responsibilities
  • Respond to inbound customer support requests through email and scheduled calls.
  • Provide clear, accurate, and empathetic support to customers.
  • Manage a daily queue of approximately 30-45 email tickets and 5-10 customer calls.
  • Troubleshoot customer questions within a tiered software support model, escalating issues when appropriate.
  • Use support tools including Front, Calendly, and Zoom to manage customer interactions.
  • Deliver a positive customer experience while meeting response time and quality expectations.
  • Continuously learn about the product and support processes to improve customer outcomes.
Qualifications
  • 0-2 years of customer support or customer service experience, preferably in a SaaS or software environment.
  • Excellent written communication skills with the ability to explain solutions clearly and professionally.
  • Comfortable speaking with customers via phone and Zoom.
  • Strong customer service mindset with empathy, patience, and a positive attitude.
  • Ability to stay organized and manage a steady volume of support requests.
  • Comfortable working in a fast-paced, collaborative environment.
  • Eager to learn, grow, and take on new challenges.
Schedule
  • Availability to work Monday-Friday, 9:00 AM-6:00 PM Pacific Time.
If you're passionate about helping customers succeed and are looking to grow your career in software support, we'd love to hear from you.
Pay Details: $18.00 per hour
Search managed by: Kaitlynne Hope
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.