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Manager Remote Banking Operations Jobs in Ohio (NOW HIRING)

Directive

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue-not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the

Sbdinc

Sr. Sales Operations Manager

Elyria, OH · Remote

$95K - $153K/yr

Sr. Sales Operations Manager - Remote Elyria, OH; New Britain or Danbury, CT, United States Travel: 10% Come build your career. It takes great people to achieve greatness. People with a sense of

Spartan Placements, LLC

Tax Senior Manager

Akron, OH · Remote

Tax Senior Manager Remote flexibility with offices near Akron or Youngstown, OH Responsibilities * Manage a diverse portfolio of tax clients across a variety of industries. * Review complex federal,

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All JobsBanking Operations JobsManager Remote Banking Operations JobsManager Remote Banking Operations Jobs in Ohio

Manager Remote Banking Operations information

What is the difference between Manager Remote Banking Operations vs Customer Service Manager?

AspectManager Remote Banking OperationsCustomer Service Manager
CredentialsBanking certifications, management experienceCustomer service certifications, leadership skills
Work EnvironmentRemote banking teams, financial institutionsCall centers, retail banking branches
Industry UsageFinancial services, banking sectorBanking, retail, and service industries
Search IntentManaging remote banking operations, financial workflowsCustomer satisfaction, team leadership

The Manager Remote Banking Operations primarily oversees remote banking functions, ensuring smooth financial transactions and compliance within banking institutions. In contrast, a Customer Service Manager focuses on managing customer interactions and satisfaction, often within retail banking or service environments. While both roles require leadership and industry knowledge, the Manager Remote Banking Operations emphasizes operational efficiency in remote settings, whereas the Customer Service Manager concentrates on customer experience and support.

What are the most commonly searched types of Remote Banking Operations jobs in Ohio?

The most popular types of Remote Banking Operations jobs in Ohio are:

What are popular job titles related to Manager Remote Banking Operations jobs in Ohio?

For Manager Remote Banking Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Manager Remote Banking Operations jobs in Ohio look for?

The top searched job categories for Manager Remote Banking Operations jobs in Ohio are:

What cities in Ohio are hiring for Manager Remote Banking Operations jobs?

Cities in Ohio with the most Manager Remote Banking Operations job openings:

Manager Remote Banking Operations jobs near you
Infographic showing various Manager Remote Banking Operations job openings in Ohio as of September 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution.

VIDEO SERVICE REPRESENTATIVE

Streetsboro, OH • Remote

7 17 Credit Union
Finance and Insurance • 201 - 500 employees
Learn more about 7 17 Credit Unionexternal

$15 - $20.25/hr

Full-time

Posted 16 days ago

Job description

7 17 Credit Union

Position Summary

At 7 17 Credit Union, we are committed to delivering exceptional service while living our core values of mutual respect, honesty, trust, integrity, empathy, partnership, and teamwork.

We are seeking a Video Banking Specialist to provide personalized, high-quality service to members through our video banking platform and live chat technology. In this role, you will serve as a single point of contact for members, helping them with account services, lending needs, remote banking support, and financial solutions while creating a positive and engaging virtual banking experience.

The ideal candidate is service-driven, technology-savvy, and passionate about building strong member relationships by helping first and recommending solutions second.

Key Responsibilities
  • Greet and assist members via video banking and live chat in a professional, friendly, and welcoming manner.
  • Educate members on video banking, digital services, and remote banking solutions.
  • Process account maintenance requests and non-monetary transactions with a high degree of accuracy and confidentiality.
  • Assist members with services such as:
    • Debit card issuance and support
    • Mobile and remote banking setup and troubleshooting
    • Direct deposit and payroll transfer requests
    • ACH payment setup, modifications, and cancellations
    • Lost or stolen card assistance and fraud-related inquiries
    • Check ordering and account services
  • Open and service a variety of retail deposit accounts, including checking, savings, money market, certificate, IRA, HSA, custodial, and specialty accounts.
  • Accept, process, and assist with consumer loan applications, including auto loans, personal loans, credit cards, home equity loans, and secured loans.
  • Conduct loan closings, disbursements, and follow-up activities as needed.
  • Perform needs-based conversations to identify opportunities that support members' financial goals.
  • Meet established referral and production goals for credit union products and services.
  • Resolve member concerns and provide follow-up to ensure exceptional service and satisfaction.
  • Remain compliant with all credit union policies, procedures, and regulatory requirements.
 
    What We're Looking For

    A successful Video Banking Specialist demonstrates:

    • Outstanding member service skills
    • Professionalism and empathy
    • Strong technology aptitude
    • Sales and referral awareness
    • Accuracy and attention to detail
    • Commitment to teamwork and collaboration
    Why Join 7 17 Credit Union?
    • Opportunity to make a meaningful impact on members' financial well-being
    • Collaborative and supportive work environment
    • Growth and advancement opportunities within a growing organization
    • Comprehensive training and development
    • Competitive compensation and benefits package
    Work Environment

    This position works from a designated centralized or remote video banking workstation and primarily serves members through video and digital channels. Limited travel may be required based on business needs.

    Apply today and help us create exceptional member experiences through innovative banking solutions.

    Qualifications
    • High school diploma or equivalent required.
    • Previous customer service, banking, financial services, retail sales, or contact center experience preferred.
    • Strong communication and relationship-building skills.
    • Ability to work independently while managing multiple priorities.
    • Comfortable learning and using video banking technology, online systems, and other digital tools.
    • Detail-oriented with strong organizational and problem-solving abilities.
    • Ability to maintain confidentiality and handle sensitive member information.
    • Experience with deposit accounts, consumer lending, or financial products is a plus.

    Apply