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Manager Remote Banking Operations Jobs in Georgia

The Pricing and Contracts Manager is responsible for leading commercial deal support across pricing ... This role serves as a critical partner to Sales, Finance, Legal, and Operations by ensuring ...

The Field Operations Manager leads a nationwide team of Remote Field Technicians responsible for camera deployments, retrievals, and field support activities. This role oversees daily field ...

Sr. Tax Manager (REMOTE)

Atlanta, GA · On-site +1

$134K - $167K/yr

... MA, or remote for candidates based on the East Coast. Key Responsibilities: * Support cross ... Manage global transfer pricing documentation and ensure operational compliance across multiple ...

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... Streamline designed technology for your Chronic Care operations * Established and secure company ...

STC Health, a division of Harris; is seeking a Senior Manager, Operations who will lead our DevOps, ... This remote role welcomes candidates anywhere in the US. Salary: 140K - 160K AI & Innovation ...

STC Health, a division of Harris; is seeking a Senior Manager, Operations who will lead our DevOps, ... This remote role welcomes candidates anywhere in the US. Salary: 140K - 160K AI & Innovation ...

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Manager Remote Banking Operations information

What is the difference between Manager Remote Banking Operations vs Customer Service Manager?

AspectManager Remote Banking OperationsCustomer Service Manager
CredentialsBanking certifications, management experienceCustomer service certifications, leadership skills
Work EnvironmentRemote banking teams, financial institutionsCall centers, retail banking branches
Industry UsageFinancial services, banking sectorBanking, retail, and service industries
Search IntentManaging remote banking operations, financial workflowsCustomer satisfaction, team leadership

The Manager Remote Banking Operations primarily oversees remote banking functions, ensuring smooth financial transactions and compliance within banking institutions. In contrast, a Customer Service Manager focuses on managing customer interactions and satisfaction, often within retail banking or service environments. While both roles require leadership and industry knowledge, the Manager Remote Banking Operations emphasizes operational efficiency in remote settings, whereas the Customer Service Manager concentrates on customer experience and support.

What are the most commonly searched types of Remote Banking Operations jobs in Georgia? The most popular types of Remote Banking Operations jobs in Georgia are:
What are popular job titles related to Manager Remote Banking Operations jobs in Georgia? For Manager Remote Banking Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Manager Remote Banking Operations jobs in Georgia look for? The top searched job categories for Manager Remote Banking Operations jobs in Georgia are:
What cities in Georgia are hiring for Manager Remote Banking Operations jobs? Cities in Georgia with the most Manager Remote Banking Operations job openings:
Infographic showing various Manager Remote Banking Operations job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Centralized Maintenance Operation Manager- Remote

Lazer Logistics

Alpharetta, GA • On-site, Remote

$97K/yr

Full-time

Posted 6 days ago


Lazer Logistics rating

6.1

Company rating: 6.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

313th of 360 rated logistics


Job description

Job Description
Summary
The Centralized Maintenance Operation (CMO) Manager is a member of the Fleet Operations team, responsible for overseeing the coordination of vehicle maintenance and repair needs efficiently across an assigned geographic area. This role owns team-level performance against operating ratio, cycle time, and service quality targets; coaches and develops CMO Representatives; and serves as the escalation point for complex vendor, warranty, or repair issues beyond an individual agent's authority. The ideal candidate is a strong coach with fleet or call center leadership experience who thrives managing a remote team in a fast-paced environment.
Job Description
Escalated Vendor & Repair Oversight
  • Serve as the escalation point for repair timelines, cost disputes, and vendor performance issues beyond an agent's scope.
  • Review and approve exceptions to preferred-vendor assignment, warranty determinations, and high-cost repair authorizations.
  • Support agents in negotiating with vendors on repair time, parts cost, and turnaround for complex or contested cases.
Performance Management & Reporting
  • Track team-level performance against Operating Ratio, repair cycle time, vendor utilization, and satisfaction targets.
  • Roll up fleet performance, repair trend, and vendor efficiency reporting for the Regional Fleet Manager.
  • Identify patterns across the team, such as a recurring vendor delay or a data quality gap, and act on them before they show up in company-wide metrics.
Process, Vendor Network & Continuous Improvement
  • Standardize CMO processes and training materials so service quality doesn't depend on which agent takes the call.
  • Maintain and expand the preferred vendor network in the team's geographic area, working with procurement on contract terms.
  • Audit Fleet Management System (FMS) data quality across the team and correct gaps in service records used for reporting and tracking.
Cross-Functional Collaboration
  • Partner with the Regional Fleet Manager on staffing, escalations, and performance against fleet objectives.
  • Build relationships with site management leadership and repair vendors to keep communication and service delivery smooth at scale.
Team Collaboration & Leadership
  • Hire, onboard, and train CMO Representatives, building a team capable of consistent, accurate service coordination.
  • Coach agents on call quality, data entry accuracy, and vendor negotiation, using individual KPI performance to guide development plans.
  • Conduct regular one-on-ones and performance reviews, addressing skill or performance gaps before they affect fleet availability.
  • Own scheduling and coverage across the team to ensure the call center is staffed for site manager needs.
  • Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
  • Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adaptability and resilience to change and continuous improvement.
  • Other tasks as assigned.
#LI-REMOTE Pay Range: 87000.00-97000.00 per_year, General Benefits:
Qualifications and Experience
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or a related field is a plus.
  • 3+ years of experience in fleet maintenance coordination, service writing, or a call center environment.
  • 1+ years of experience directly supervising or leading a team, preferably in a call center, fleet, or service operation.
  • Strong working knowledge of FMS, vendor networks, and warranty processes.
  • Previous service writing or mechanic experience required.
  • Demonstrated ability to coach and develop team members toward individual and team performance targets.
  • Solutions-oriented, with strong critical thinking and problem-solving skills for escalated or ambiguous issues.
  • Excellent communication and interpersonal skills, with the ability to represent the team to the Regional Fleet Manager and site leadership.
  • Comfortable managing a remote team in a fast-paced, dynamic environment.
  • Proficiency with Microsoft Office (Word, Excel, Teams, Outlook, etc.).
  • Experience using or willingness to learn approved AI/LLM and automation tools is a plus.
  • Must be flexible and adaptable to the ever-changing market and Lazer Logistics objectives and goals.
  • Strong business acumen and entrepreneurial/commercial mindset.
  • Strong ethical and integrity code.
  • Ability to collaborate and work well in a fast-paced/dynamic team environment.
  • Commitment to promoting diversity and inclusion with team and vendors.
  • Ability to seek and navigate through challenges by maintaining optimism, respect, and dedication to Lazer Logistics' overall purpose and core values.

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