ZipRecruiter

Log In

1

Manager Recovery Jobs in Surrey, BC (NOW HIRING)

FortisBC

FAES Technical Solutions Manager

Vancouver, BC · On-site

CA$111K - CA$130K/yr

Management & Exempt Employment Status: Full-Time Regular Expected Hiring Range: $111,100.00 to $130 ... cost recovery * Accountable for ensuring engineering decisions are aligned with financial and ...

Aston Carter

Credit Manager

Richmond, BC

CA$40 - CA$50/hr

Oversee complex collections and recovery efforts. * Provide strategic guidance to executive ... Experience managing risk exposure and mitigation strategies. * University degree in Business ...

Unique Slow Rise Bakery

Cafe Manager

Vancouver, BC · On-site

CA$36K - CA$54K/yr

Resolve customer issues and lead service recovery during shifts. * Maintain operational documentation and implement process improvements. Required Qualifications * 5+ years supervisory/management ...

next page

Showing results 1-20

All JobsRecovery JobsManager Recovery JobsManager Recovery Jobs in Surrey, BC

Manager Recovery information

What is a manager recovery?

Manager Recovery jobs involve overseeing and coordinating recovery operations within an organization, typically in areas like credit, collections, or disaster management. These professionals develop strategies to recover assets, debts, or operations after financial loss or business disruptions. They manage teams, set recovery targets, and ensure compliance with relevant laws and company policies. Strong leadership, analytical, and negotiation skills are essential for success in this role.

What are some common challenges faced by a manager recovery, and how can one prepare for them?

A Manager Recovery often deals with high-pressure situations involving distressed clients, complex negotiations, and strict compliance requirements. Balancing empathy with assertiveness, managing a team under tight deadlines, and staying updated on regulatory changes are typical challenges. To prepare, it's helpful to develop strong communication and problem-solving skills, stay organized, and foster a collaborative team environment. Continuous learning and adapting to new recovery strategies will also contribute to success in this role.

What are the key skills and qualifications needed to thrive as a manager recovery, and why are they important?

To thrive as a Manager Recovery, you generally need expertise in debt recovery processes, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with recovery management software, CRM systems, and knowledge of relevant legal and regulatory frameworks are typically required. Strong leadership, negotiation, and problem-solving skills help you motivate teams and handle complex recovery cases effectively. These competencies are essential for maximizing recoveries, ensuring compliance, and maintaining positive client relationships.

What is the difference between Manager Recovery vs Recovery Specialist?

AspectManager RecoveryRecovery Specialist
CredentialsBachelor's degree, certifications in recovery or financeHigh school diploma or equivalent, relevant certifications
Work EnvironmentSupervisory roles in financial institutions, recovery departmentsHands-on recovery work, often in call centers or field settings
Employer & IndustryBanks, credit unions, debt collection agenciesDebt collection firms, financial services companies

The main difference is that a Manager Recovery oversees recovery teams and strategies, requiring leadership skills and management experience. In contrast, a Recovery Specialist focuses on executing recovery procedures directly with clients or accounts. Both roles are essential in the recovery industry but differ in responsibilities and required experience.

What cities near Surrey, BC are hiring for Manager Recovery jobs?

Cities near Surrey, BC with the most Manager Recovery job openings:

Manager Recovery jobs near you
Infographic showing various Manager Recovery job openings in Surrey, BC as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Senior Bilingual Recovery and Subrogation Claims Adjuster

Wawanesa Insurance

Vancouver, BC • Hybrid

CA$70K - CA$79K/yr

Full-time, Part-time

Retirement, PTO

Posted 28 days ago

Job description

Job ID: 10208 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS. 

Working Business Language: Bilingual in French and English. This role requires regular interaction with customers across where the business languages utilized are both English and French.As such, the successful candidate must be fully proficient in English and French.   
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $70,000 - $79,000. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

We're hiring a Senior Bilngual Recovery Claims Adjuster to help deliver an exceptional and consistent member experience through the fair and equitable adjustment of low to moderate complexity property claims. In this role, you'll apply and explain policy coverages, investigate and document claim files from first notice of loss through resolution, and provide timely, professional service while managing your pending inventory.

Job Responsibilities

  • Determine subrogation/salvage amounts applicable and payable, and ensure appropriate reserving.
  • Timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.  
  • Adjustment of recovery claims of low to moderate complexity.
  • Establish timely and accurate loss and expense reserves through the life of the claim through evaluation of relevant information from sources such as appraisers, independent adjusters, and contractors.  
  • Ensure a comprehensive investigation is conducted on all files to determine liability, while adhering to Wawanesa's adjusting guidelines, and recognizing when to engage appropriate internal and external resources.
  • Collect evidence to support recovery efforts.
  • Negotiating and conveying claim settlements within authority limits.
  • Identify and pursue avenues of recovery.
  • Manage the recovery process on claim files in a proactive manner.
  • Coordinate services with vendors and service providers.
  • Serve as an intercompany Arbitrator where applicable.
  • Attend legal proceedings in the course of subrogation litigation handling if required.
  • Maintain accurate records based on company standards and policies within the claims system.
  • Remain up-to-date with relevant legislative changes and trends in the insurance industry.
  • Perform other duties as assigned.
Qualifications
  • Fluency in French and English is required.
  • 2+ years insurance adjusting experience in property and auto.
  • Working toward Chartered Insurance Professional (CIP) designation.
  • Effective customer service skills including empathy and concern for our customers.
  • Excellent communication skills, both written and oral.
  • Excellent investigative and analytical skills.
  • Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment.
  • Detail oriented with a critical degree of accuracy regarding data entry.
  • Excellent negotiation skills.
  • College/University degree is an asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

Apply