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Manager Pos Technical Support Jobs in Reston, VA

The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Manage, track, and resolve tickets within service level agreement thresholds, escalating as needed

Title: Technical Support Tech I Location: Sterling, VA Shift: Night shift 9pm-7am EST Pay Scale ... Ability to manage multiple requests in a fast-paced environment About INSPYR Solutions Technology ...

Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely.

The Technical Support Engineer routinely acts independently while researching and developing ... Effectively manage customer escalations related to complex problems in Apptium software products to ...

The Technical Support Engineer routinely acts independently while researching and developing ... Effectively manage customer escalations related to complex problems in Apptium software products to ...

As a valued member, you will play a crucial role in providing top-notch Account Management Services ... Experience providing Tiers 1 and 2 technical support for hardware and software. * Excellent ...

Technical Support Technician

Manassas, VA · On-site

$37K - $47K/yr

Title: Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high ... Experience using ticketing systems to manage tasks and priorities * Experience working in a data ...

The Technical Support Engineer routinely acts independently while researching and developing ... Effectively manage customer escalations related to complex problems in Apptium software products to ...

... position of Technical Support Advisor. This is a mission critical position which is in direct ... Escalate issues which cannot be resolved to management and to other JSI groups. * Enter issues and ...

Showing results 21-40

Manager Pos Technical Support information

See Reston, VA salary details

$30.7K

$89.4K

$153.5K

How much do manager pos technical support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for manager pos technical support in Reston, VA is $89,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $108,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

Senior Technical Support Manager

Stahl Companies

Washington, DC • On-site

$128K - $177K/yr

Contractor

Re-posted 10 days ago


Job description

Description
Senior Technical Support Manager 

WHO WE ARE:

STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups.
STAHL advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs.
STAHL Companies advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem.
The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government.
We are seeking a skilled and experienced Senior Technical Support Manager to join our team!
We are seeking an experienced Senior Technical Support Manager to provide high-level technical and programmatic support in alignment with Department of Defense (DoD) and Navy acquisition processes. This role requires deep expertise in engineering, program management, and technical oversight, with a focus on supporting large-scale defense programs. The ideal candidate will bring extensive experience in electric power systems, control systems, and multi-functional facilities for testing and evaluation of submarine and/or surface ship designs.

Minimum Qualifications
Education: Bachelor of Science (B.S.) in Engineering.
Experience: Minimum of 15 years of professional experience in one or more of the following areas:
o    DoD acquisition processes.
o    DoD/Navy program management.
o    Industry or Government technical management.
o    Industry or Government business management.
Desired Qualifications
  Education:
o    Master’s degree (M.S.) or Doctor of Philosophy (Ph.D.) in Electrical Engineering.
o    Graduate degree in Business Administration (MBA).
Technical Expertise: Minimum of 10 years of experience in one or more of the following technical areas:
o    Electric power generation, distribution, and conversion.
o    Control system development.
o    Computer software and hardware design and implementation.
o    Circuit analysis and magnetics.
o    Fiber optics.
 Program/Project Experience:
o    Conceptual and detailed design for submarine or surface ship systems.
o    Development of multi-functional facilities and support systems for testing and evaluation of ship structural configurations, machinery, and/or component designs (model and full scale).
Key Responsibilities
·       Provide senior-level technical and program management support to Navy and DoD programs.
·         Lead and oversee engineering support activities involving power systems, control systems, and advanced technologies.
·         Manage acquisition processes and ensure compliance with DoD and Navy standards.
·         Support planning, design, and execution of test and evaluation efforts for naval systems.
·         Serve as a senior advisor to government and industry stakeholders on technical, programmatic, and business matters.
·         Mentor and guide junior technical staff and program managers.

 
*Position is contingent upon award.
Work Location: Washington DC
To know more about the company, visit Stahl Companies (stahlusa.us)

Key Responsibilities
We are seeking an experienced Senior Technical Support Manager to provide high-level technical and programmatic support in alignment with Department of Defense (DoD) and Navy acquisition processes. This role requires deep expertise in engineering, program management, and technical oversight, with a focus on supporting large-scale defense programs. The ideal candidate will bring extensive experience in electric power systems, control systems, and multi-functional facilities for testing and evaluation of submarine and/or surface ship designs.