ZipRecruiter

Log In

1

Manager Pos Technical Support Jobs in Powder Springs, GA

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

... . Additionally, you'll create support materials and share your expertise to drive technical ... reliability and customer success. Responsibilities * Diagnose and troubleshoot mechanical issues ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

... . Additionally, you'll create support materials and share your expertise to drive technical ... reliability and customer success. Responsibilities * Diagnose and troubleshoot mechanical issues ...

ServIT

T2 Technical Support

Kennesaw, GA · On-site

$60K - $65K/yr

ServIT, a Managed Service Provider (MSP) based in Kennesaw, GA, is seeking an experienced Tier 2 ... Resolve complex technical issues escalated from Tier 1 support. * Maintain the uptime and integrity ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

Apple Business Manager (ABM) and MDM enrollment: End-to-end ownership of ABM and MDM onboarding for ... years in technical customer support, help desk, IT support, or a similar role * Comfortable in ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

$55K - $70K/yr

Apple Business Manager (ABM) and MDM enrollment: End-to-end ownership of ABM and MDM onboarding for ... years in technical customer support, help desk, IT support, or a similar role * Comfortable in ...

Xplor

Technical Support Specialist

Atlanta, GA · Remote

$50K - $55K/yr

Reporting into the Customer Support Manager, you'll be responsible for ensuring that our clients ... Basic knowledge of Technical Support processes, systems, and applications - e.g Intercom

previous pagenext page

Showing results 21-40

All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Powder Springs, GA

Manager Pos Technical Support information

See Powder Springs, GA salary details

$27.9K

$81.4K

$139.7K

How much do manager pos technical support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for manager pos technical support in Powder Springs, GA is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What cities near Powder Springs, GA are hiring for Manager Pos Technical Support jobs? Cities near Powder Springs, GA with the most Manager Pos Technical Support job openings:
Manager Pos Technical Support jobs near you

Technical Support Engineer

Tractian

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Customer at Tractian
The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.
What you'll do
As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide timely solutions, and ensure exceptional client satisfaction. You'll collaborate with the development team to improve our products, deliver remote support via Helpdesk and email, and document actions in HubSpot CRM. Additionally, you'll create support materials and share your expertise to drive technical reliability and customer success.
Responsibilities
  • Diagnose and troubleshoot mechanical issues using vibration spectrum analysis, advanced PdM tools, and customer-provided context.
  • Resolve complex technical problems by delivering accurate and timely engineering solutions.
  • Collaborate with the development team to report bugs and recommend improvements based on client feedback and technical insights.
  • Deliver exceptional technical support via Helpdesk, email, and remote sessions, ensuring prompt issue resolution and thorough documentation in HubSpot CRM.
  • Develop and maintain support resources, including documentation and knowledge bases, to empower both clients and the team with technical expertise.
  • Foster customer satisfaction by actively listening to client needs and consistently providing outstanding service.

Requirements
  • Vibration Analysis CAT III certification.
  • At least 5 years of experience troubleshooting in industrial manufacturing environments.
  • Ability to work Eastern Standard Time (EST) hours.
  • Exceptional verbal and written communication skills, with the ability to convey technical concepts clearly.
  • Comprehensive knowledge of industrial processes and PPCM (Planning, Programming, and Control of Maintenance) operational routines.

Compensation
Competitive Salary
Premium Medical, Dental, and Vision Coverage
Paid Time Off (PTO): 15 Days
401(k) Retirement Plan
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Gympass Membership - Access a wide range of gyms and training programs.
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply