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Manager Pos Technical Support Jobs in Oregon (NOW HIRING)

Averro

Technical Support Analyst

Cottage Grove, OR · On-site

... and incident management processes - Track all IT / OT assets at assigned location - Maintain ... technical abilities - Skilled and experienced supporting desktops, laptops, servers, printers ...

Ra

Technical Support VP

Tualatin, OR

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Ra

Technical Support VP

Tualatin, OR · On-site

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Ra

Technical Support VP

Tualatin, OR · On-site

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Ra

Technical Support Vice President

Tualatin, OR · On-site

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Steer

Technical Support Specialist - Remote

OR · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Implement scheduling tools and CRM. This includes integration, configuration, training and ...

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

We are currently looking for Technical Support Administrators that are available to work the ... The employee is responsible for owning a credit card and managing expenses personally to be ...

Smarsh

Technical Support Engineer I

Portland, OR

$60K - $80K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this ...

Smarsh

Technical Support Engineer I

Portland, OR

$60K - $80K/yr

Smarsh empowers its customers to manage risk and unleash intelligence in their digital ... Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this ...

Bakertilly

Technical Support Sr Manager

Portland, OR · On-site

$120K - $166K/yr

State-machine driven applications for business process management * "Rules Engine" development for ... You have a technical background and genuine interest in computer science and software development.

Autodesk

Technical Support Specialist, BIM

Portland, OR · Remote

$60K - $107K/yr

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide ... Prioritize critical technical issues and monitoring of service level compliance * Document support ...

Dtna

Technical Support Specialist I

Portland, OR · Hybrid

$58K - $75K/yr

... Technical support and Service Technical case triage when needed * Assist in data clean up for ... management, problem-solving and priority setting skills. * Ability to work some holidays and ...

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All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Oregon

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Oregon? The most popular types of Pos Technical Support jobs in Oregon are:
Manager Pos Technical Support jobs near you

Technical Support Eng

Canon Medical Systems

Portland, OR • Remote

Full-time

Posted 17 days ago

Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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