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Manager Overnight Concierge Jobs (NOW HIRING)

Northwood Ravin

Overnight Concierge - Van Alen

Durham, NC

$15 - $19.25/hr

Manage concierge desk operations, including packages and guest access, with accuracy and discretion * Act as a central point of coordination between residents and onsite teams to ensure seamless ...

Marriott

Overnight Concierge - On-Call

Lahaina, HI · On-site

$16.25 - $20.75/hr

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance ...

NWR SERVICES LLC

Overnight Concierge - Van Alen

Durham, NC · On-site

$15 - $19.25/hr

Manage concierge desk operations, including packages and guest access, with accuracy and discretion * Act as a central point of coordination between residents and onsite teams to ensure seamless ...

Stratton Amenities

Front Desk Agent (Overnight)

Raleigh, NC · On-site

$13.75 - $17.50/hr

Front Desk Concierge (Overnight) Position Overview Stratton Amenities is seeking a dependable and ... issues to management or appropriate authorities Qualifications * Prior concierge, front desk ...

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Manager Overnight Concierge information

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How much do manager overnight concierge jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for manager overnight concierge in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What is a manager overnight concierge?

Manager Overnight Concierges are professionals responsible for overseeing concierge services during nighttime hours, typically in hotels, luxury residences, or large apartment complexes. They manage the overnight concierge team, handle guest or resident requests, ensure security protocols are followed, and resolve any emergencies or issues that arise during the night. Their duties also often include administrative tasks, coordinating with other departments, and ensuring a high level of customer service is maintained throughout the overnight shift.

What skills and qualifications are needed to be a manager overnight concierge?

To thrive as a Manager Overnight Concierge, strong leadership, hospitality knowledge, and experience in guest services are essential, typically supported by a background in hospitality or hotel management. Familiarity with property management systems (PMS), reservation software, and security protocols is important for efficient operations. Outstanding problem-solving, communication, and conflict resolution skills help build rapport with guests and manage overnight challenges. These skills ensure exceptional guest experiences, maintain safety, and uphold the property's standards during overnight hours.

What are common challenges faced by a manager overnight concierge and how can they be addressed?

As a Manager Overnight Concierge, one common challenge is handling unexpected guest issues or emergencies with limited on-site support during overnight hours. Effective problem-solving skills and maintaining a calm demeanor are crucial in these situations. Building strong communication channels with security, housekeeping, and maintenance teams helps ensure quick resolution of issues. Additionally, managing a smaller overnight team requires strong leadership and the ability to motivate staff during less active hours. Ongoing training and clear protocols can help address these challenges and ensure excellent guest service.

What is the difference between Manager Overnight Concierge vs Front Desk Supervisor?

AspectManager Overnight ConciergeFront Desk Supervisor
CredentialsCustomer service experience, hospitality certifications (if applicable)Customer service experience, hospitality certifications (if applicable)
Work EnvironmentOvernight shifts in hotels, resorts, or luxury propertiesDay or evening shifts at hotel front desks
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Primary ResponsibilitiesOvernight guest services, security, concierge dutiesCheck-in/out, guest assistance, staff supervision

The main difference is that the Manager Overnight Concierge focuses on overnight guest services and security, while the Front Desk Supervisor manages daily check-in/out processes and staff during regular hours. Both roles require hospitality experience and serve in hotel environments, but their shifts and specific duties differ.

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Manager Overnight Concierge jobs near you
Infographic showing various Manager Overnight Concierge job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 1% As Needed, 71% Full Time, 15% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,758 per year, or $23.4 per hour.

Part Time Overnight Concierge

Dunedin, FL • On-site

FirstService Residential
Real Estate • 10K+ employees
Learn more about FirstService Residentialexternal

$18 - $20/hr

Part-time

Posted 17 days ago

Key responsibilities

  • Identify and clarify residents' needs, answer questions, and develop inventories of services.

  • Plan and arrange services requested by residents, including reservations, errands, and personalized support.

  • Organize social events and evaluate resident feedback to improve services.

Job description

Description

Job Overview: 
  
This position serves residents by providing information and services.  Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent interpersonal, communication, and organizational skills including e-mailing, identifying, and organizing resources to provide personal service expected by residents.  
 
Your Responsibilities:
  
  • Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; develops inventories of services.  
  • Manages and screens messages.  
  • Helps residents establish accounts and schedules access for authorized vendors to provide services within units.  
  • Provides services requested by planning arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals gifts, sporting events, transportation, meetings, secretarial services, couriers, communication and mail services, personal appointments and services, medical services, and similar requests; reminding residents of schedules; providing support and assistance; running errands; personalizing services.  
  • Anticipates services required by ascertaining mood and style of residents, identifying options, developing itineraries.  
  • Organizes social events and event planning and arranges services.  
  • Improves services by obtaining and evaluating resident observations, opinions, and criticisms.  
  • Maintains guest privacy and organization reputation by keeping information confidential.  
  • Updates job knowledge by participating in educational opportunities, maintaining personal networks.  
  • Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.  
  • Follows safety procedures and maintains a safe work environment.  
  • Other duties as required. 
 
 
Skills and Qualifications:
 
  • High school diploma or equivalency preferred.    
  • Completion of College level courses with concentration in Business or Hospitality is strongly desirable.    
  • Five (5) or more years’ experience in the Hospitality Industry.    
  • Effective written and verbal communication skills.   
  • Word, Excel spreadsheets, and e-mail.    
  • Multiple language fluency is desirable.    
  • Effective written and verbal communication skills.   
  • Strong customer service, communication and interpersonal skills required.    
 
 
Physical Requirements:  
 
  • Ability to lift 30 – 50 lbs.   
  • Work in an upright standing position for long periods of time.   
  • Walk and climb stairs.   
  • Ability to detect auditory and/or visual emergency alarms.   
  • Ability to respond to emergencies in a timely manner.  
 
Payrate: $18 - $20 Hourly
Schedule: Tuesday & Wednesday Mornings - 12am - 8 am
 
 
Disclaimer: 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job a

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