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Manager Order Management Jobs in Suwanee, GA (NOW HIRING)

AGCO

Order Management Specialist

North Metro, GA · On-site

$18 - $24/hr

The Order Management Specialist is responsible for the timely delivery of dealer orders through the scheduling of future production, considering the factory build schedule, the dealer request dates ...

AGCO

Order Management Specialist

Duluth, GA · Hybrid

$18 - $24/hr

The Order Management Specialist is responsible for the timely delivery of dealer orders through the scheduling of future production, considering the factory build schedule, the dealer request dates ...

AGCO

Order Management Specialist

North Metro, GA · Hybrid

$18 - $24/hr

The Order Management Specialist is responsible for the timely delivery of dealer orders through the scheduling of future production, considering the factory build schedule, the dealer request dates ...

Echo IT Solutions

Order Management Analyst

Atlanta, GA · On-site

Order Management AnalystAtlanta, GA (Onsite) 6 Months +Required Skills: Purchase order validation, order entry, and booking support. Experience Level: Excellent written and verbal communication ...

Echo IT Solutions

Order Management Analyst

Atlanta, GA · On-site

Order Management AnalystAtlanta, GA (Onsite) 6 Months +Required Skills: Purchase order validation, order entry, and booking support. Experience Level: Excellent written and verbal communication ...

Control Southern

Be Seen First

Order Management / Parts Specialist

Suwanee, GA · On-site

$18.25 - $24.25/hr

Order Management & Operations * Manage and support the complete order fulfillment process from quotation through invoicing and payment. * Process orders accurately and efficiently while ensuring ...

Relativity

Senior Manager, Order-to-Cash

Atlanta, GA · On-site

$138K - $208K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end ... Budget Management, Communication, Leadership, Program Management, Project Management, Risk ...

Ricoh USA, Inc.

Order Support Administrator

Duluth, GA · On-site

This role manages the full lifecycle of equipment and service orders-from booking through billing and funding-while serving as the central point of contact across multiple internal and external ...

Ricoh USA, Inc.

Order Support Administrator

Duluth, GA · On-site

This role manages the full lifecycle of equipment and service orders-from booking through billing and funding-while serving as the central point of contact across multiple internal and external ...

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All JobsOrder Management JobsManager Order Management JobsManager Order Management Jobs in Suwanee, GA

Manager Order Management information

See Suwanee, GA salary details

$26.5K

$65.1K

$134.5K

How much do manager order management jobs pay per year?

As of Sep 1, 2026, the average yearly pay for manager order management in Suwanee, GA is $65,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Order Management jobs in Suwanee, GA?

The most popular types of Order Management jobs in Suwanee, GA are:

What job categories do people searching Manager Order Management jobs in Suwanee, GA look for?

The top searched job categories for Manager Order Management jobs in Suwanee, GA are:

What cities near Suwanee, GA are hiring for Manager Order Management jobs?

Cities near Suwanee, GA with the most Manager Order Management job openings:

Manager Order Management jobs near you
Infographic showing various Manager Order Management job openings in Suwanee, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,056 per year, or $31.3 per hour.

Order Management Representative

Stratix Corporation

Alpharetta, GA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary:

The Order Management Rep supports both internal and external customers through processing, implementation, and execution, which include receiving and entering customer orders, ordering products to meet customer’s delivery requirements, and offering post-sales support.


Key Responsibilities:

  • Manages the order entry process for hardware, software and services and labels, which includes receiving, validating accuracy, entering/booking customer orders into the ERP system and order change management within the required service levels.
  • Enters and submits Stratix purchase orders to vendors for hardware, software, and services.
  • Manages costed and customer owned inventories, by timing equipment to be received, staged, shipped, and stored meeting both Stratix and Customer requirements.
  • Manages “Price Exception” or “Cases” including applying the special pricing to customer orders and pro-active notification of pricing renewals before they expire.
  • Responds to customer and internal inquiries pertaining to orders, inventory, tracking, pricing, or any other Order Management related question.
  • Manages the Return Orders or DOA (dead on arrival) returns process including the return of product from the customer to Stratix, return of product to a partner, replacement products being shipped, and credits or billings needed with the transaction.
  • Manages order backlog making sure orders are updated and accurate.
  • Manages order entry for Drop Ships to include orders being entered on time and accurately, purchase orders to vendors, receiving and invoicing of product through the ERP system.
  • Participates in internal and customer meetings pertaining to Order Management.
  • Communication with customers and internal teams regarding order changes or order-related questions or issues.
  • Fosters a culture of continuous improvement within the Order Management team by actively seeking improvement opportunities and developing and implementing solutions.
  • Creates and fosters positive customer relationships through daily/weekly interaction, proactive communication, and excellent service.
  • All other duties as assigned


Qualifications:

  • BA in Business Administration, Computer Science, or another related field.
  • 2 years’ experience in a direct customer contact position with high-profile, high-volume accounts.
  • Oracle system proficiency in customer support environment, including the ability to navigate within the purchase orders and order tracking system components.
  • Accurate data entry skills in Oracle.
  • Working knowledge of Microsoft Office tools, including intermediate Excel skills.
  • Ability to plan, monitor and manage multiple concurrent tasks to meet agreed deliverables and deadlines.
  • Clear and concise verbal and written communication skills.
  • Ability to prioritize work, meet deadlines, and act with a sense of urgency.
  • Demonstrated problem solving and decision-making skills while deploying sound judgement.
  • Able to interact effectively within a team environment.
  • Well-developed conflict management skills.
  • Demonstrated strong organizational skills.
  • Ability to be self-directed and contribute to a high performing work team while being team and goal oriented.
  • Ability to build relationships with internal and external customers.

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