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Amazon

Program Manager II, AMZL ORBIT PMO

Nashville, TN · On-site

The ORBIT Program Management Office serves the VP offices across NA Last Mile (AMZL), and this role ... publish before the leadership day begins Mid-morning brings a working session with a Business ...

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Amazon

Program Manager II, AMZL ORBIT PMO

Nashville, TN · On-site

The ORBIT Program Management Office serves the VP offices across NA Last Mile (AMZL), and this role ... publish before the leadership day begins. Mid-morning brings a working session with a Business ...

New

Gondola

Social Media Manager

Houston, TX · On-site

$60 - $80/hr

... Park, Orbit, and the Shooting Stars. This role is responsible for developing, executing and ... Content Creation & Publishing** Work with the content team to create platform-optimized content ...

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Program Manager II, NA Last Mile ORBIT PMO

Amazon

Nashville, TN

Full-time

Posted 2 days ago

New

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,144 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Join the ORBIT Program Management Office as the horizontal builder who multiplies impact across all six portfolios in North America's Last Mile Operations. This is not a typical program management role-instead of owning one portfolio's outcomes, you will own the mechanisms, standards, and automations that every portfolio leader depends on. Your work directly advances our mission: a 60% reduction in manual prep time across the VP offices we support, with hundreds of hours already reclaimed.
You will convert automation delivery from one-off experiments into a repeatable intake-to-delivery pipeline, build and maintain ORBIT's standard work library, establish reporting standards, and own flash reporting that shapes the daily rhythm for Last Mile leadership

Every mechanism you standardize, every automation you ship, multiplies across Network Operations, High Volume Events, Supply Chain, and Strategic Initiatives portfolios-creating leverage most program managers never experience.
Key job responsibilities
- Own and continuously improve ORBIT's standard work library, reporting standards, and flash reporting mechanisms, ensuring consistency and operational excellence across all six portfolios
- Design and manage a repeatable intake-to-delivery pipeline that converts automation opportunities into deployed solutions, tracking reclaimed hours and measurable progress toward the team's 60% manual-prep-reduction target
- Partner with Business Intelligence Engineers, portfolio leaders, and cross-functional stakeholders to scope, prototype, and ship AI-assisted automations that permanently remove manual effort from recurring workflows
- Manage program life-cycles and deliver cross-functional projects by identifying stakeholder needs, defining clear objectives, applying relevant tools and mechanisms, and communicating status to leadership
- Audit standard operating procedures against current practice, identify process improvement opportunities, and drive crisp decisions that accelerate progress and mitigate risks across portfolio teams
A day in the life
Your morning begins with the team pulse -pulling status across portfolios, checking automated feeds for gaps, resolving data questions with portfolio leaders, and publishing before the leadership day begins. Mid-morning might bring a working session with a Business Intelligence Engineer to extend an auto-flagging rule so compliance gaps surface automatically. Afternoons balance governance work with project work: auditing SOPs against current practice and rewriting the ones that have drifted, or scoping an automation by measuring how long a recurring document assembly takes, prototyping an AI-assisted version, and logging the reclaimed hours.
About the team
ORBIT PMO serves the VP offices across NA Last Mile as the program management backbone for Supply Chain and Last Mile Operations

We own and enable the rhythm of business: the recurring cadence, leadership-facing deliverables, strategic initiatives, executive events, and high volume event readiness, delivered across four portfolios-Network Operations, High Volume Events, Supply Chain, and Strategic Initiatives & Executive Events.
Our mission is operational excellence through automation: a 60% reduction in manual prep time, OP1 planning compressed from ten days to four, and 95%+ action item completion. We partner daily with Network Operations, Fleet, Safety, ACES, RME, WHS, PXT, Finance, and Last Mile Tech. We take pride in building the tools and standards that make Amazon's largest operations organization easier to run and easier to improve.

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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