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Manager Optum Utilization Review Jobs in Tennessee

Sedgwick

RN Utilization Review

Memphis, TN · On-site

$63K - $65K/yr

... Utilization Review As a nurse at Sedgwick, you can build a meaningful and rewarding career while ... Apply your RN clinical knowledge and experience to assist in the management of complex medical ...

Sedgwick

RN Utilization Review

Knoxville, TN · On-site

$63K - $65K/yr

... Utilization Review As a nurse at Sedgwick, you can build a meaningful and rewarding career while ... Apply your RN clinical knowledge and experience to assist in the management of complex medical ...

Sedgwick

RN Utilization Review

Nashville, TN · On-site

$63K - $65K/yr

... Utilization Review As a nurse at Sedgwick, you can build a meaningful and rewarding career while ... Apply your RN clinical knowledge and experience to assist in the management of complex medical ...

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Manager Optum Utilization Review information

What does a manager Optum Utilization Review do?

A Manager of Optum Utilization Review oversees a team responsible for evaluating the medical necessity, appropriateness, and efficiency of healthcare services provided to patients. They ensure that all reviews comply with regulatory standards, company policies, and clinical guidelines. Managers also collaborate with healthcare providers, monitor team performance, and help implement process improvements to optimize patient outcomes and resource use. Their role is vital in balancing quality patient care with cost-effective service delivery.

What are the key skills and qualifications needed to thrive as a manager Optum Utilization Review, and why are they important?

To thrive as a Manager, Optum Utilization Review, you need a background in healthcare management, clinical expertise (often as an RN or related field), and experience with utilization management processes. Familiarity with utilization review software, electronic health records (EHRs), and relevant certifications such as CCM (Certified Case Manager) or URAC accreditation is typically required. Strong leadership, analytical thinking, and effective communication skills help you guide teams and collaborate with providers and payers. These competencies are crucial for ensuring compliance, optimizing patient care, and achieving organizational goals in a complex healthcare environment.

How does a manager Optum Utilization Review typically collaborate with clinical and non-clinical teams to ensure effective case management?

As a Manager in Optum Utilization Review, you will regularly coordinate with clinical teams such as nurses, physicians, and case managers to review patient cases for medical necessity and compliance with policies. You’ll also work closely with non-clinical staff, including data analysts and administrative professionals, to streamline workflows and support accurate documentation. Effective collaboration ensures timely decision-making, helps resolve escalated cases, and supports continuous quality improvement initiatives. This role often requires strong communication and leadership skills to align multidisciplinary teams and achieve organizational goals.

What is the difference between Manager Optum Utilization Review vs Utilization Review Nurse?

AspectManager Optum Utilization ReviewUtilization Review Nurse
CredentialsTypically requires a nursing license, certifications in case management or utilization reviewRegistered Nurse (RN) license, certifications in case management or utilization review
Work EnvironmentSupervises teams, manages review processes, collaborates with healthcare providersConducts patient reviews, assesses medical necessity, documents findings
Employer & Industry UsageCommon in health insurance companies, managed care organizations, healthcare providersPrimarily in hospitals, insurance companies, healthcare organizations

The main difference is that the Manager Optum Utilization Review oversees the review process and team management, while the Utilization Review Nurse focuses on conducting individual patient assessments and reviews. Both roles require nursing credentials and knowledge of healthcare policies, but the manager has additional responsibilities in leadership and process oversight.

What are the most commonly searched types of Optum Utilization Review jobs in Tennessee? The most popular types of Optum Utilization Review jobs in Tennessee are:
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Manager Optum Utilization Review jobs near you

Manager of Utilization Review

ODYSSEY BEHAVIORAL GROUP

Franklin, TN • On-site, Remote

Full-time

Posted 18 days ago

Job description

Position Summary
The Manager of Utilization Review (UR) manages the daily operations of the UR practices for an assigned division. Leads This position ensures timely initial, concurrent, and retrospective reviews are conducted efficiently with a high degree of accuracy. The Manager of Utilization Review collaborates with leaders throughout the company to support denial prevention strategies, regulatory compliance and process optimization. This position serves as an internal subject matter expert and frontline people leader guiding and educating team members on UR functions, tracking and maintaining performance metrics, managing workflows and cross functional collaboration in support of organizational goals.
Relationships and Contacts
Within the organization: Maintains frequent and close working relationships with the Director of Utilization Review, Utilization Review Coordinators, Revenue Cycle team members, Admissions team members, Nursing leadership, milieu leadership, and all clinical team members.
Outside the organization: Initiates and maintains strong professional relationships with clients and families, insurance carrier contacts, referral partners and vendors, as needed.
Position Responsibilities
Essential Responsibilities
  1. Communicates professionally and effectively with multidisciplinary team members, insurance organizations and business offices, providing needed information in a logical, concise manner using technical language that accurately describes clients' condition(s) and treatment needs.
  2. Manages hiring and selection, onboarding training, regular coaching and supervision of Utilization Review Coordinators.
    1. Provides fair and consistent leadership and communication with team members.
    2. Promotes effective team dynamics within and between departments, facilitates team building and professional development for Utilization Review Coordinators.
  3. Assists team members with challenging cases, removing barriers and increasing access to care.
  4. Performs medical records reviews and ongoing training with clinical/medical team members within the assigned division.
  5. Performs regular audits of Utilization Review Coordinator's work to ensure quality and performance.
  6. Maintains current knowledge of Utilization Review process and trends, including denials and concurrent reviews.
  7. Revises processes in collaboration with the Director of Utilization Review to meet organizational goals, as needed.
  8. Utilizes effective documentation standards that support a strong historical record of actions taken on each account.
  9. Maintains a strict level of confidentiality for all client, company, departmental, and healthcare provider information.
  10. Escalates challenges and/or roadblocks to Director of Utilization Review for resolution, as needed.

Additional Responsibilities
  1. Maintains current knowledge of Utilization Review process, including denials and concurrent reviews.
  2. Functions within the guidelines of the corporate Code of Ethics and in accordance with Corporate Compliance standards.
  3. Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.
  4. Attends and completes all training within assigned time frames.
  5. Performs other duties as assigned.

Education and Experience
Position requires a bachelor's degree or equivalent in combined education and experience, and a minimum of three (3) years' experience with external review organizations or comparable entities doing pre-certification and concurrent reviews in mental health, substance abuse, and/or eating disorder facilities. Requires a comprehensive understanding of the admission, concurrent, continued stay, and retrospective reviews using established facility criteria.
Physical Requirements
  • While performing the duties of this job, the employee will be required to communicate with peers/public, clients and/or vendors.
  • Tolerant to various noise levels: noise level in the work environment varies - may be very quiet to moderate.
  • Job performance will require the ability to sit or remain stationary for extended periods of time.
  • While performing the duties of this job, the employee may be required to talk or hear, sit, and stand.

Additional Requirements
  • Clearance of pre-employment tests, and any other mandatory state/federal requirements.

Skill Competencies
  • Demonstrates a proficient knowledge of medical and behavioral health terminology, and techniques used to diagnose and treat various medical conditions; including practices, standards of care, symptoms, treatment alternatives, medications used for treatment, and preventative healthcare measures.
  • Demonstrated ability to successfully function under pressure in critical situations.
  • Demonstrated ability to effectively manage conflict and crisis situations.
  • Demonstrates strong problem solving and analytical skills.
  • Demonstrates the ability to consistently exercise sound judgment and a high level of discretion.
  • Demonstrates excellent organizational and time management skills.
  • Demonstrates a high level of collaborative skills working with a variety of groups.
  • Demonstrates excellent interpersonal and relationship building skills.
  • Demonstrates a high level of follow-through and attention to detail.
  • Demonstrates excellent verbal and written communication skills.
  • Consistently demonstrates and models alignment with company core values and mission.
  • Demonstrate proficiency with technology resources to include Microsoft Office programs.

Odyssey Behavioral Healthcare, LLC and its subsidiaries provide equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunities apply to all terms and conditions of employment. Odyssey reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will."

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