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Manager Operations Team Member Jobs in Virginia (NOW HIRING)

Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...

Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...

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Manager Operations Team Member information

What is the difference between Manager Operations Team Member vs Operations Coordinator?

AspectManager Operations Team MemberOperations Coordinator
ResponsibilitiesOversees daily operations, manages team tasks, implements processesCoordinates operational activities, supports team, manages schedules
Required CredentialsHigh school diploma or equivalent; experience in operations; sometimes certificationsHigh school diploma; organizational skills; experience preferred
Work EnvironmentOffice setting, team management, cross-department collaborationOffice environment, administrative support, communication with teams
Industry UsageCommon in logistics, retail, manufacturingCommon in corporate, healthcare, retail sectors

The Manager Operations Team Member typically has more responsibilities in overseeing operations and managing teams, requiring more experience and sometimes certifications. The Operations Coordinator focuses on supporting operational activities and coordinating schedules. Both roles are essential in ensuring smooth operations but differ mainly in scope and level of responsibility.

What does a manager operations team member do?

A manager operations team member oversees daily business operations, coordinates between departments, and ensures processes run efficiently. They often analyze performance data, implement improvements, and may supervise staff to meet organizational goals.

What cities in Virginia are hiring for Manager Operations Team Member jobs?

Cities in Virginia with the most Manager Operations Team Member job openings:

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Operations Team Member- Williamsburg Office
At Budget Blinds, our success is built on creating exceptional customer experiences from the first phone call through project completion. As an Operations Team Member, you will play a critical role in supporting our customers, sales team, and installation team by serving as a central point of communication and coordination.
This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people, stays organized under pressure, and takes pride in delivering outstanding service. Every interaction matters, and your ability to communicate effectively and solve problems will directly impact our customers' experience and our company's success.
Our Core Values
We are looking for individuals who naturally align with our core values:
Team First
We support one another, collaborate effectively, and celebrate shared success.
Respect for All
We treat customers, teammates, and community members with kindness and professionalism.
Communicate with a Purpose
We communicate clearly, proactively, and professionally to keep projects moving forward.
Personal Accountability & Integrity
We take ownership of our actions, follow through on commitments, and always do the right thing.
Key Responsibilities
Customer Communication & Scheduling
  • Answer incoming calls promptly, professionally, and with a customer-first mindset.
  • Respond to customer inquiries
  • Contact new leads and schedule consultations.
  • Schedule and coordinate appointments for both the sales and installation teams.
  • Update customers throughout the project lifecycle to ensure a smooth experience.
Administrative & Operational Support
  • Maintain accurate customer records and notes within company software systems.
  • Monitor lead activity and ensure timely follow-up.
  • Assist with order tracking, customer updates, and issue resolution.
  • Support warehouse and operations processes as needed.
  • Participate in special projects and process improvement initiatives.
Team Collaboration
  • Work closely with sales, installation, and leadership teams to ensure operational excellence.
  • Identify opportunities to improve efficiency and customer satisfaction.
  • Contribute positively to team culture and company goals.
Qualifications
Required Skills & Attributes
  • Passion for delivering exceptional customer service.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Confident and professional when handling customer questions and concerns.
  • High emotional intelligence, empathy, and problem-solving ability.
  • Strong attention to detail and follow-through.
  • Ability to work independently while contributing to a team environment.
  • Proficiency with common business software, including email, scheduling platforms, and Microsoft Office applications.
Professional Expectations
  • Dependable attendance and punctuality.
  • Positive attitude with a desire to learn and grow.
  • Professional appearance and demeanor.
  • Commitment to maintaining a drug- and alcohol-free workplace.
  • Proudly represent the Budget Blinds brand in every customer interaction.
Schedule
Monday – Friday 8:00 AM – 4:30 PM

Compensation: Competitive
 
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance