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Manager Of Technical Operations Jobs in Virginia

Nightwing

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

Nightwing

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

Nwis

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

Nwis

Technical Operations Officer

Sterling, VA · On-site

$122K - $253K/yr

... of skill and knowledge in a subject and enabling the individual to teach it to others. * Managing ... technical operations; * Experience in Training of Trainers (ToT); * Over 2 years' experience ...

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Manager Of Technical Operations information

What does a manager of technical operations do?

A Manager of Technical Operations oversees the day-to-day technical activities within an organization, ensuring that systems, networks, and technical teams run efficiently. They coordinate technical projects, manage staff, and ensure that all technical operations align with organizational goals. Their responsibilities often include troubleshooting issues, implementing new technologies, optimizing processes, and ensuring compliance with industry standards. Effective communication and leadership skills are essential, as they serve as a bridge between technical teams and upper management.

What are some common challenges faced by a manager of technical operations, and how can they be addressed?

A Manager of Technical Operations often encounters challenges such as balancing resource allocation, managing cross-functional teams, and ensuring timely project delivery while maintaining high technical standards. Effective communication and proactive problem-solving are essential for navigating these challenges. Building strong relationships with both technical staff and other departments, as well as implementing clear processes and regular progress reviews, can help mitigate obstacles and drive operational success.

What are the key skills and qualifications needed to thrive as a manager of technical operations, and why are they important?

To thrive as a Manager of Technical Operations, you need a solid background in operations management, technical expertise in relevant systems, and a bachelor's degree in engineering, information technology, or a related field. Familiarity with IT service management tools (like ServiceNow), project management software, and certifications such as ITIL or PMP are typically required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These skills ensure efficient technical operations, effective team management, and the successful delivery of business objectives.

What is the difference between Manager Of Technical Operations vs Network Operations Manager?

AspectManager Of Technical OperationsNetwork Operations Manager
Primary FocusOverseeing technical processes, systems, and infrastructure across departmentsManaging network infrastructure, security, and performance
Required CredentialsTechnical certifications (e.g., ITIL, PMP), relevant experienceNetworking certifications (e.g., CCNA, CCNP), technical experience
Work EnvironmentIT departments, cross-functional teams, technical operationsNetwork teams, data centers, security teams
Industry UsageCommon in tech, manufacturing, and service industriesPrimarily in IT, telecommunications, and data services

The Manager Of Technical Operations oversees broad technical processes and infrastructure, while the Network Operations Manager focuses specifically on network systems and security. Both roles require technical certifications and experience but differ in scope and specialization.

How much is a manager of technical operations paid?

The average salary for a manager of technical operations typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and the role often requires strong technical skills and leadership experience.

What are the most commonly searched types of Of Technical Operations jobs in Virginia?

The most popular types of Of Technical Operations jobs in Virginia are:

What cities in Virginia are hiring for Manager Of Technical Operations jobs?

Cities in Virginia with the most Manager Of Technical Operations job openings:

Manager Of Technical Operations jobs near you

Senior Technical Operations Manager

Arlington, VA • On-site

AAMVA (American Association of Motor Vehicle Administrators)
See more jobs at AAMVA (American Association of Motor Vehicle Administrators)external

$130K - $180K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join to apply for the Senior Technical Operations Manager role at AAMVA (American Association of Motor Vehicle Administrators) Get AI-powered advice on this job and more exclusive features. Position Summary The Senior Operations Manager will oversee the identification, response, and resolution of system disruptions or outages that impact the availability, performance, or security of AAMVA technology systems. The Senior Operations Manager is responsible for operations related to technical and procedural issues for all AAMVA SaaS based systems and wide area network during normal operations and during system outages. The Operations Manager oversees business continuity and disaster recovery within the department, and support of the IT Division. Essential Duties And Responsibilities Focus on optimizing personnel workflows to increase efficiency and reduce downtime thus enhancing the overall customer experience. Focus on continuous improvement to maintain scalability and security. Proactively identify gaps in monitoring and instrumentation and lead efforts in filling the gaps. Build and manage the Operations Analyst and Engineer team to ensure professional development and technical training to achieve a cohesive team that possesses a high degree of technical skills. Make use of Agile & DevOps Practices to Improve collaboration between development and operations teams. Employ Runbooks and other tools to create clear processes for responding to incidents. Update, develop and manage KPI's to manage and analyze performance of personnel and systems including the Management of the Root Cause Analysis (RCA) process by conducting postmortems to identify and fix recurring issues. Improve the Self-Service Knowledge Base with the goal of reducing support tickets by building out detailed FAQ's and documentation. Direct Reports To This Position One (1) Operations Manager Two (2) Operations Engineers Qualifications 10+ years working experience in a senior technical operations position within a SaaS based environment that operates high transaction volume and mission critical systems with high uptime and resiliency requirements 10+ years of direct personnel management of a technical Operations Team Prior direct experience troubleshooting and resolving complex SaaS systems and traditional and cloud-based networks Formal Education Four-year degree in Information systems, or equivalent from an accredited college or university. Knowledge, Skills And Abilities Required Prior hands-on experience with software systems and infrastructure engineering. Highly knowledgeable in enterprise level Cloud technologies (Azure or AWS). Direct experience building out and training operations teams. Ability to establish and maintain effective working relationships at all levels, whether internal or external (jurisdictions and business partners), to meet established goals. Ability to organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment. Experience with JIRA ITSM is a plus. Extensive experience explaining complex technical and business issues, to technical and non-technical personnel, and internal and external customers. Ability to interpret, analyze and apply technical information to provide comprehensive solutions to complex problems. Excellent written and verbal communication skills. Disclaimer Statement : The preceding job description has been written to reflect management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. AAMVA is an Equal Opportunity Employer—M/F/D/V #J-18808-Ljbffr

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