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Manager Of Technical Operations Jobs in Iowa (NOW HIRING)

Lynn University

... Financial Aid Perceptive Content management system. Indexes the scanned documents to the ... Perform all the essential duties and responsibilities of scanning documents, files, and linking ...

HyVee

Manager of Perishables

Winterset, IA · On-site

The Manager of supports the Store Director in overseeing daily operations, ensuring excellent ... technical data. Education and Experience: High School or equivalent experience, plus Dale Carnegie ...

Hy-Vee, Inc.

Manager of Perishables

Winterset, IA · On-site

The Manager of supports the Store Director in overseeing daily operations, ensuring excellent ... technical data. Education and Experience: High School or equivalent experience, plus Dale Carnegie ...

City of Ames

Auditorium Technical Specialist

Ames, IA · On-site

$24.60 - $35/hr

Oversees daily operations as outlined. Completes required paperwork for record keeping (e.g. hour ... Oversees inventory of supplies & equipment and notify Auditorium & Bandshell Manager of needs.

KPMG US

Manager, Data Operations

Des Moines, IA · On-site

They are seeking a Manager, Data Operations to oversee Azure Data Lake operations, ensuring ... of technical issues • Own service level agreement (SLA) performance by tracking operational ...

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Manager Of Technical Operations information

What does a manager of technical operations do?

A Manager of Technical Operations oversees the day-to-day technical activities within an organization, ensuring that systems, networks, and technical teams run efficiently. They coordinate technical projects, manage staff, and ensure that all technical operations align with organizational goals. Their responsibilities often include troubleshooting issues, implementing new technologies, optimizing processes, and ensuring compliance with industry standards. Effective communication and leadership skills are essential, as they serve as a bridge between technical teams and upper management.

What are some common challenges faced by a manager of technical operations, and how can they be addressed?

A Manager of Technical Operations often encounters challenges such as balancing resource allocation, managing cross-functional teams, and ensuring timely project delivery while maintaining high technical standards. Effective communication and proactive problem-solving are essential for navigating these challenges. Building strong relationships with both technical staff and other departments, as well as implementing clear processes and regular progress reviews, can help mitigate obstacles and drive operational success.

What are the key skills and qualifications needed to thrive as a manager of technical operations, and why are they important?

To thrive as a Manager of Technical Operations, you need a solid background in operations management, technical expertise in relevant systems, and a bachelor's degree in engineering, information technology, or a related field. Familiarity with IT service management tools (like ServiceNow), project management software, and certifications such as ITIL or PMP are typically required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These skills ensure efficient technical operations, effective team management, and the successful delivery of business objectives.

What is the difference between Manager Of Technical Operations vs Network Operations Manager?

AspectManager Of Technical OperationsNetwork Operations Manager
Primary FocusOverseeing technical processes, systems, and infrastructure across departmentsManaging network infrastructure, security, and performance
Required CredentialsTechnical certifications (e.g., ITIL, PMP), relevant experienceNetworking certifications (e.g., CCNA, CCNP), technical experience
Work EnvironmentIT departments, cross-functional teams, technical operationsNetwork teams, data centers, security teams
Industry UsageCommon in tech, manufacturing, and service industriesPrimarily in IT, telecommunications, and data services

The Manager Of Technical Operations oversees broad technical processes and infrastructure, while the Network Operations Manager focuses specifically on network systems and security. Both roles require technical certifications and experience but differ in scope and specialization.

How much is a manager of technical operations paid?

The average salary for a manager of technical operations typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and the role often requires strong technical skills and leadership experience.

What are the most commonly searched types of Of Technical Operations jobs in Iowa?

The most popular types of Of Technical Operations jobs in Iowa are:

What cities in Iowa are hiring for Manager Of Technical Operations jobs?

Cities in Iowa with the most Manager Of Technical Operations job openings:

Manager Of Technical Operations jobs near you
Infographic showing various Manager Of Technical Operations job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Manager of Operations Training

Lightedge

Des Moines, IA • On-site

Full-time

Posted 10 days ago

Job description

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
Manager of Operations Training
Work Location: Austin / Des Moines / Kansas City
POSITION SUMMARY
Lightedge is seeking a Manager of Operations Training to lead the design, delivery, and continuous improvement of training programs for technical Operations teams. This role owns onboarding, continuing education, technical documentation, skills assessment, Learning Management System administration, and the development of consistent training practices across the organization.
The Manager of Operations Training leads and develops Technical Trainers, Technical Writers, and other training contributors. This position establishes priorities, manages training capacity and performance, coaches team members, and partners with Operations, Engineering, Product, People, and other stakeholders to align training with process changes, technology updates, service requirements, and business priorities.
The ideal candidate can translate complex technical and operational processes into clear, practical learning experiences while using data, feedback, and responsible AI practices to improve employee performance and operational outcomes.
RESPONSIBILITIES
Training Strategy and Delivery
  • Own onboarding and continuing-education programs for Operations teams, from needs analysis through delivery and evaluation.
  • Design and facilitate technical training, workshops, refresher courses, and hands-on learning experiences.
  • Create and maintain technical documentation and curricula, including knowledgebase articles, training videos, instructor guides, and live training templates.
  • Assess individual and team skill gaps and develop targeted training plans and career development resources.
  • Build standardized training frameworks, learning paths, assessments, and qualification programs.
  • Maintain a consistent training experience across teams, locations, schedules, and operational functions.
  • Administer and maintain the Learning Management System (LMS), including courses, enrollments, learning paths, permissions, reporting, and content publishing.

Leadership and Team Management
  • Lead, coach, and develop Technical Trainers, Technical Writers, and other training contributors.
  • Establish team goals, performance expectations, delivery standards, and quality measures.
  • Conduct regular one-on-one meetings, team meetings, performance discussions, and development conversations.
  • Provide ongoing feedback, recognition, coaching, and accountability to support individual and team success.
  • Manage training workload, capacity planning, project assignments, and delivery priorities.
  • Coordinate training calendars, facilitator assignments, curriculum development, and content-production schedules.
  • Identify skill gaps within the training team and create opportunities for professional growth and cross-training.
  • Participate in recruiting, interviewing, onboarding, and succession planning for training team members.
  • Lead Technical Trainer and Technical Writer work using Agile/Scrum practices and clearly defined goals.
  • Foster a collaborative, accountable, and continuous-improvement culture across the training organization.

Operational Partnership and Continuous Improvement
  • Partner with technical and business stakeholders to keep training aligned with process changes, technology updates, operational requirements, and customer-impact priorities.
  • Lead regular planning, status, and tactical meetings to review training priorities, open deliverables, risks, dependencies, and performance.
  • Gather feedback from learners, instructors, managers, and stakeholders to improve training effectiveness.
  • Track training completion, assessment results, time to productivity, content quality, and other performance indicators.
  • Use training and operational data to identify trends, recommend improvements, and measure program effectiveness.
  • Maintain PHP-based training or operational applications when assigned, including troubleshooting, configuration, content or code updates, testing, and release coordination.
  • Use AI tools responsibly for content creation, instructional frameworks, assessments, scenario development, feedback analysis, and quality improvement with appropriate human review.

EDUCATION AND EXPERIENCE
  • Experience designing and delivering technical training for IT operations, infrastructure, engineering, or comparable technical teams.
  • Experience leading, coaching, or managing trainers, technical writers, instructional designers, or other learning professionals.
  • Experience establishing team goals, managing workloads, conducting performance discussions, and developing employees.
  • Experience with instructional design, training needs analysis, skills gap assessment, and learning evaluation.
  • Strong presentation, facilitation, written communication, and stakeholder-management skills.
  • Ability to explain complex technical and non-technical processes clearly to varied audiences.
  • Experience creating and maintaining technical documentation, knowledge articles, training videos, curriculum, instructor guides, or similar learning content.
  • Experience administering and maintaining an LMS, including course setup, enrollments, permissions, reporting, learning paths, and content publishing.
  • Experience with knowledge management, workflow, project management, or learning platforms.
  • Demonstrated technical Operations experience and an understanding of technical problem resolution.
  • Experience using generative AI tools to support training content creation, evaluation, instructional design, or feedback analysis with sound judgment and human review.
  • A degree or formal certification in instructional design, education, business, information technology, or a related field is preferred; equivalent experience is welcome.

PREFERRED SKILLS
  • Instructional design and technical facilitation
  • Training team leadership and employee development
  • Learning measurement and performance improvement
  • Learning Management Systems
  • Knowledge-management platforms
  • ServiceNow and related workflow platforms
  • Agile/Scrum practices
  • ChatGPT, Claude, or comparable generative AI tools
  • PHP and web development
  • Windows, Linux, AIX, and Power IBM i
  • Citrix and VMware
  • Cisco switching and routing
  • IPAM, NetBox, or Infoblox
  • Fortinet or Palo Alto firewalls
  • Monitoring platforms such as Nagios, Blue Matador, SolarWinds, or ScienceLogic
  • Backup and recovery platforms such as Veeam, Commvault, Zerto, or VCDA
  • Storage platforms such as Pure, IBM, NetApp, or Dell Technologies

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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