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Manager Of Student Services Jobs in Raleigh, NC (NOW HIRING)

Duke University

Student Services Officer

Durham, NC · On-site

Support management of Thesis and Graduation with Distinction processes in the MSGH and ... Advising and Student Services (75%) * Advise current and prospective students across all degree ...

Duke University

Student Services Officer

Durham, NC · On-site

Support management of Thesis and Graduation with Distinction processes in the MSGH and ... Advising and Student Services (75%) * Advise current and prospective students across all degree ...

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All JobsOf Student Services JobsManager Of Student Services JobsManager Of Student Services Jobs in Raleigh, NC

Manager Of Student Services information

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$11

$23

$39

How much do manager of student services jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for manager of student services in Raleigh, NC is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.12 per hour, depending on experience, location, and employer.

What does a manager of student services do?

A Manager of Student Services oversees and coordinates support programs and services designed to enhance students’ academic success and well-being. This role often involves supervising staff, developing initiatives to address student needs, and ensuring compliance with institutional policies. They may handle areas such as counseling, academic advising, student activities, and accommodation services. The goal is to create a supportive campus environment that promotes student retention, satisfaction, and achievement.

What are the key skills and qualifications needed to thrive as a manager of student services, and why are they important?

To thrive as a Manager of Student Services, you generally need a background in education, counseling, or administration, often supported by a relevant bachelor's or master's degree. Familiarity with student information systems (SIS), case management software, and FERPA compliance is typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help in supporting diverse student populations and coordinating staff. These competencies ensure effective delivery of services, student well-being, and smooth operation of student support programs.

How does the manager of student services typically collaborate with other departments to support student success?

The Manager of Student Services works closely with academic departments, counseling teams, and administrative offices to ensure students receive comprehensive support. This collaboration often involves coordinating intervention programs, facilitating communication between faculty and students, and addressing barriers to student engagement. Regular meetings and joint initiatives are common, allowing the Manager to advocate for student needs and align services with institutional goals. This cross-departmental teamwork is essential for fostering a positive student experience and improving retention rates.

What is the difference between Manager Of Student Services vs Student Affairs Coordinator?

AspectManager Of Student ServicesStudent Affairs Coordinator
Required CredentialsBachelor's degree; often master's in education or related fieldBachelor's degree; relevant experience often valued
Work EnvironmentEducational institutions, administrative officesCampus offices, student support centers
Employer & Industry UsageUniversities, colleges, K-12 schoolsColleges, universities, student support organizations
Common Search & ComparisonFocuses on managing student services programs and staffFocuses on supporting student activities and engagement

The Manager Of Student Services typically oversees student support programs and manages staff, requiring more administrative credentials. In contrast, a Student Affairs Coordinator often handles student engagement activities and provides direct support, with a focus on student life. Both roles are vital in educational settings but differ in scope and responsibilities.

What are the most commonly searched types of Of Student Services jobs in Raleigh, NC?

The most popular types of Of Student Services jobs in Raleigh, NC are:

Manager Of Student Services jobs near you

Senior Director of Student Services & Graduate Student Support

Raleigh, NC

NCSU
Colleges, Universities, and Professional Schools • 5 - 10K employees

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

462nd of 622 rated colleges and universities

People enjoy working here

Recommended by students

Respectful managers

Learn more about NCSUexternal

Full-time

Re-posted 6 days ago

Job description

Posting Information
Posting Number PG194015EP Internal Recruitment No Working Title Senior Director of Student Services & Graduate Student Support Anticipated Hiring Range $90,000 Work Schedule Monday - Friday, 8 am - 5 pm; Nights and weekends as needed for recruitment, travel and other College events. Job Location Raleigh, NC Department Student Success and Advising Center About the Department
As one of the nation's top-ranked public colleges of education, NC State's College of Education leads the way in North Carolina in preparing extraordinary educators, conducting transformational research, and engaging communities where they are to improve the educational outcomes of all learners and advance the greater good.
The college's faculty are widely-recognized thought-leaders who use their research to transform the practice of teaching, learning, and leading. They have particular strengths in improving technology-enhanced learning and teaching; fostering community-based learning and PK-16 partnerships; and innovating leadership and workforce development, educational policy, and evaluation. About two-thirds of the faculty are grant active. They are engaged in over 200 active projects totaling more than $125 million, making them the most productive in terms of research activity compared with other colleges of education in North Carolina and among the Top 5% in the nation.

The college has over 1,600 students studying across five graduate certificates, seven undergraduate majors, two undergraduate minors, 13 master's degrees, three Ph.D., and two Ed.D. programs housed in three academic departments: Educational Leadership, Policy, and Human Development; Science, Technology, Engineering, and Mathematics Education; and Teacher Education and Learning Sciences, with approximately 130 tenure-track and professional-track faculty, 110 support and professional staff, and about 160 graduate and teaching assistants. 

The college has over 18000 living alumni, with over 6,000 working in public schools in North Carolina. Those who are teachers rate the highest in effectiveness on surveys of school employers in North Carolina.

College - Student Success and Advising Center (SSAC)
The Student Success & Advising Center strives to successfully engage students in the academic and social life of the College and university community while maximizing the students' potential to progress towards degree completion and develop necessary skills and competencies that will enable them to become productive, effective educators and professionals.

You Belong Here - At NC State, our employee value proposition aims to create an ecosystem of meaningful work opportunities that align with Wolfpack 2030: Powering the Extraordinary, NC State's strategic plan, and that provide an accepting and dynamic culture, opportunities for personal growth and professional development, and programs to support your busy life. Simply put, we want you to achieve your highest potential at work.
Wolfpack Perks and Benefits Essential Job Duties
The Senior Director of Student Services and Graduate Student Support will report to the Assistant Dean for Student Success. The person in this position will also be expected to collaborate with internal and external college stake-holders to support all aspects of undergraduate and graduate student life in the College of Education. This will entail working with the Associate Dean for Academic and Faculty Affairs, Department Heads, and Directors of Graduate Programs in ensuring graduate student success and assessing graduate programs. This position requires strong supervisory and team-building skills.

In general, the position will focus on graduate student success, program support and assessment (60%), recruitment vision and oversight (20%), and oversee Student Success and Advising Center (SSAC) operations (20%) The Director may qualify for a secondary appointment as a professional track faculty member in the College of Education.

Note: This position requires an on campus presence to effectively perform the essential duties of the position. As such, employees must reside within a commutable distance and must report to campus regularly to perform certain work-related tasks
Other Responsibilities
  • Foster a community of successful learners among NC State's graduate students
  • Build relationships with faculty and serve as a liaison between faculty and graduate students
  • Lead the College, in conjunction with faculty, in socializing new graduate students into the College of Education (e.g., organize and lead orientation sessions, share expectations, lead students through websites; lead students through SIS)
  • Special projects as assigned by the Assistant Dean for Student Success.
Qualifications
Minimum Education and Experience
  • Doctoral degree attained within first months of employment. Post-master's credentials or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.
Other Required Qualifications
  • Leadership and Supervisory Skills
    • Demonstrated ability to lead, mentor, and manage a dynamic team in a higher education setting.
    • Proven expertise in developing, implementing, and assessing student success initiatives to enhance academic achievement and retention.
    • Ability to foster a collaborative environment that supports both students and staff.
  • Recruitment and Enrollment Management
    • Extensive experience in designing and executing strategic recruitment and enrollment initiatives to attract and retain students.
    • Strong organizational and project management skills, with a track record of successfully overseeing complex operations within an academic environment.
    • Proficiency in utilizing data-driven approaches to inform recruitment efforts and improve student engagement.
Preferred Qualifications
  • Demonstrated understanding of the role of a faculty member at a research intensive university.
  • Experience working with graduate students at a research-intensive university.
  • Experience supervising student focused professionals.
  • Knowledge of student services and student development.
  • Proven track record in securing grant funding.
  • Technology Proficiency.
  • Familiarity with student information systems (e.g., SIS, GSOARS).
  • Operational Management.
Required License(s) or Certification(s)
  • Valid NC Driver's license within 60 days of hire. 

Valid NC Driver's License required Yes Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 03/26/2025 Anticipated Close Date Open Until Filled Special Instructions to Applicants
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references. 
Position Details
Position Number 00103459 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 FTE Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 130801 - Student Success and Engagement EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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