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Manager Of Retail Operations Jobs in Utah (NOW HIRING)

Sundance Mountain Resort

Director of Retail

Provo, UT · On-site

Director of Retail Department: Guest Experiences Reports To: Senior Director of Guest Experiences ... retail operations. * Direct Oversight * * General Store Manager * Mountain Outfitters Manager

Sundance Mountain Resort

Director of Retail

UT · On-site

Director of Retail Department: Guest Experiences Reports To: Senior Director of Guest Experiences ... retail operations. * Direct Oversight * * General Store Manager * Mountain Outfitters Manager

Sundance Resort

Director of Retail

Sundance, UT

Director of Retail Department: Guest Experiences Reports To: Senior Director of Guest Experiences ... retail operations. * Direct Oversight * * General Store Manager * Mountain Outfitters Manager

PetSmart

Retail Operations Lead

Saratoga Springs, UT · On-site

$14 - $17.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

Saratoga Springs, UT · On-site

$14 - $17.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

Saratoga Springs, UT · On-site

$14 - $17.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

West Jordan, UT · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

Saratoga Springs, UT · On-site

$14 - $17.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

Saratoga Springs, UT · On-site

$14 - $17.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

Saratoga Springs, UT · On-site

$14 - $17.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

West Jordan, UT · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

West Jordan, UT · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

West Jordan, UT · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

West Jordan, UT · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

PetSmart

Retail Operations Lead

Saratoga Springs, UT · On-site

$15.50 - $17.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

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Showing results 1-20

All JobsOf Retail Operations JobsManager Of Retail Operations JobsManager Of Retail Operations Jobs in Utah

Manager Of Retail Operations information

See Utah salary details

$12

$20

$34

How much do manager of retail operations jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for manager of retail operations in Utah is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Manager Of Retail Operations vs Retail Store Manager?

AspectManager Of Retail OperationsRetail Store Manager
Primary FocusOversees multiple store locations, strategic planning, and overall retail performanceManages daily store operations, staff, and customer service within a single store
Required CredentialsExperience in retail management, leadership skills, possibly a bachelor's degreeExperience in retail, strong leadership, and customer service skills
Work EnvironmentCorporate offices, multiple store locationsSingle retail store
Industry UsageCommon in larger retail chains and corporationsCommon in individual retail stores and smaller chains

The Manager Of Retail Operations typically oversees multiple stores and focuses on strategic and operational planning, while a Retail Store Manager handles daily store management and staff within a single location. Both roles require retail experience and leadership skills, but their scope and responsibilities differ significantly.

Is ops manager higher than GM?

In retail operations, a General Manager (GM) typically oversees the entire store or location, including sales, staff, and customer service, while an Operations Manager (Ops Manager) usually focuses on specific operational aspects such as logistics, inventory, or process improvements. The hierarchy depends on the company's structure, but GMs generally hold a higher overall leadership position than Ops Managers. Both roles require strong leadership and organizational skills, but GMs often have broader responsibilities and authority.

Which retail store pays managers the most?

Among retail stores, luxury brands and high-end department stores tend to pay retail managers the highest salaries, often exceeding $70,000 annually. Factors such as store size, location, and experience influence compensation, and managers with strong leadership skills and retail management certifications typically earn more.

What does a retail operations manager do?

A retail operations manager oversees daily store activities, manages staff, ensures customer satisfaction, and implements company policies. They analyze sales data, optimize processes, and coordinate with other departments to improve overall store performance, often using tools like POS systems and inventory management software.

What are some common challenges faced by a Manager of Retail Operations, and how are they typically addressed?

Managers of Retail Operations often encounter challenges such as maintaining consistent store performance across multiple locations, adapting to rapidly changing consumer trends, and ensuring effective communication between corporate leadership and frontline staff. These challenges are typically addressed by implementing standardized operating procedures, leveraging data analytics to monitor performance, and fostering strong relationships with store managers. Continuous training and clear communication channels are also essential for aligning teams and swiftly addressing any operational issues that arise.

What are the key skills and qualifications needed to thrive as a Manager of Retail Operations, and why are they important?

To thrive as a Manager of Retail Operations, you need strong leadership abilities, inventory management experience, and a solid understanding of sales strategies, usually supported by a degree in business or retail management. Familiarity with point-of-sale (POS) systems, retail analytics tools, and workforce management software is essential. Exceptional communication, problem-solving, and customer service skills help you motivate teams and address challenges proactively. These skills ensure efficient store operations, high customer satisfaction, and sustained profitability in a competitive retail environment.

What does a Manager of Retail Operations do?

A Manager of Retail Operations oversees the daily operations of retail stores or chains to ensure sales goals are met and customers are satisfied. Their responsibilities include managing staff, monitoring inventory, implementing company policies, analyzing sales data, and ensuring stores maintain a high standard of visual presentation. They also work on improving processes, training employees, and coordinating with other departments to streamline operations. Ultimately, their goal is to maximize profitability and enhance the overall customer experience.

How much should an operations manager get paid?

The average salary for a retail operations manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Higher salaries are common in large or high-volume retail environments, and additional compensation may include bonuses and benefits.
What are the most commonly searched types of Of Retail Operations jobs in Utah? The most popular types of Of Retail Operations jobs in Utah are:
What cities in Utah are hiring for Manager Of Retail Operations jobs? Cities in Utah with the most Manager Of Retail Operations job openings:
Manager Of Retail Operations jobs near you

Head of Retail Stores & Operations

CSC Generation

Cottonwood Heights, UT • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 hours ago

Job description

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.
Reports to: Senior Vice President of Retail and Culinary
Location: Salt Lake City, Utah (Hybrid - 3x/week in-office)
About the Role:
The Head of Stores is responsible for leading and growing a high-performing retail organization across Backcountry and Backcountry Outlet. This executive will drive profitable growth by developing people, fostering a customer-obsessed culture, expanding rentals and services, and delivering operational excellence across an evolving store portfolio.
As the retail business continues to expand, this leader will build the capabilities, talent, and operating model needed to support growth while leveraging AI, technology, and data-driven insights to improve decision-making, simplify operations, and enhance the customer and employee experience.
This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.
What You'll Do:
    • Lead and develop a high-performing field organization by coaching leaders, building succession plans, and ensuring the right organizational structure to support a growing retail business.

    • Drive sales, profitability, and sustainable business growth through disciplined execution, financial stewardship, and operational excellence.

    • Grow the business by expanding equipment rentals, services, memberships, and other revenue opportunities while maximizing operational efficiency.

    • Foster a customer-obsessed culture that delivers exceptional service, builds loyalty, increases conversion, and strengthens the Backcountry and Backcountry Outlet brands.

    • Oversee equipment rental operations, including fleet management, seasonal staffing, safety, compliance, and operational performance across all locations.

    • Recruit, develop, and retain top talent while building a culture of accountability, collaboration, innovation, and continuous improvement.

    • Establish clear performance expectations through KPIs, reporting, and accountability, ensuring field leaders consistently deliver results and uphold brand standards.

    • Partner cross-functionally with Merchandising, Marketing, Finance, HR, Real Estate, and Operations to execute strategic initiatives and support business growth.

    • Champion the use of AI, analytics, and emerging technologies to simplify operations, improve productivity, enhance decision-making, and elevate both the employee and customer experience.

    • Develop and continuously improve operating procedures, training programs, and best practices to create a scalable, efficient, and consistent retail organization.

Required Qualifications:
    • 10+ years of progressive multi-unit retail leadership experience.

    • Proven success driving sales, profitability, operational excellence, and a customer-obsessed culture.

    • Demonstrated ability to develop high-performing leaders and scale a growing retail organization.

    • Strong financial acumen with experience managing P&L, budgeting, forecasting, and labor.

    • Experience leading equipment rental or service-based retail operations, including oversight of fleet management, operational execution, and profitability.

    • Experience leading organizational change and implementing scalable operating practices.

    • Proven ability to leverage AI, technology, and analytics to improve business performance, productivity, and decision-making.

    • Exceptional communication, collaboration, and cross-functional leadership skills.

    • Based in, or willing to relocate to, the Salt Lake City area, with the ability to travel frequently.

Why Join:
The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.
  • Executive Access: Work directly with the SVP of Retail and Culinary and Backcountry's C-suite to shape the future of the brand's retail footprint.
  • Leadership Opportunity: Build a retail organization from the ground up - define the structure, hire the team, and set the standards across a growing portfolio.
  • Portfolio-Level Impact: Own strategy and P&L across all stores and rental operations, with the autonomy to make decisions that drive measurable business outcomes.
  • Competitive Benefits: Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.

Interview Process:
  1. Recruiter Screen - A 30- to 45-minute conversation with our recruiting team to align on the role, your background, and what you are looking for.
  2. Hiring Manager Interview - Conversation with the SVP of Retail and Culinary focused on your experience building retail organizations, driving selling culture, and managing multi-unit P&L.
  3. Panel Interview - Discussion with cross-functional leaders from Merchandising, Finance, and HR to assess strategic alignment and partnership approach.
  4. Executive Interview - Conversation with senior executive leadership to discuss vision, organizational build, and long-term growth strategy.
  5. In-Person Interview - We'd like to meet you at our Salt Lake City office. Details and logistics will be arranged with your recruiter.
  6. Reference Checks - Conducted in parallel with the final stages where possible.
  7. Offer - We move quickly for the right candidate.

Interview process is subject to change. Any updates will be communicated promptly and clearly.
CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].
For US-based candidates, this posting is intended for candidates that reside in the following states:
AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About CSC Generation

Sourced by ZipRecruiter

CSC Generation is a multi-brand technology platform based in Merrillville, IN, United States. The organization operates in the retail sector and utilizes technology to save retail companies from going into bankruptcy, while also offering consumers the ability to lease their purchases. Founded by serial entrepreneur, Justin Yoshimura, CSC Generation has leveraged its proprietary technology and customer database to quickly revitalize distressed retail brands. The company's mission revolves around the concepts of reinvention and innovation as it aims to redefine traditional retail and direct-to-consumer models in today's digital age. Notably, the company has, to date, acquired several brands such as DirectBuy, Killion, and most notably, Z Gallerie, growing fast within the e-commerce sector.

Company size

501 - 1,000 Employees

Headquarters location

Merrillville, IN, US

Year founded

2016

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