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Manager Of Program Operations Jobs in Naperville, IL

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Manager Of Program Operations information

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$39.9K

$109.3K

$158.3K

How much do manager of program operations jobs pay per year?

As of Jul 18, 2026, the average yearly pay for manager of program operations in Naperville, IL is $109,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,400.00 and $132,300.00 per year, depending on experience, location, and employer.

How much do ops managers earn?

Operations managers typically earn a median annual salary of around $100,000, though this can vary based on industry, experience, and location. Higher salaries are common in large organizations or specialized sectors, and many operations managers hold certifications like PMP or Six Sigma to enhance earning potential.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does an operations program manager do?

An operations program manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure strategic goals are met. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools and methodologies. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What are the top 3 skills of a program manager?

A program manager needs strong leadership skills to coordinate multiple projects and teams, excellent communication abilities to convey goals and expectations clearly, and advanced organizational skills to manage timelines, resources, and budgets effectively. Proficiency in project management tools and methodologies, such as Agile or PMP, is also essential for success in this role.

Is a program manager a high paying job?

A program manager is generally considered a well-paying role, with salaries often exceeding those of entry-level positions due to the level of responsibility, required skills, and experience. Compensation varies by industry, location, and organization size, but it typically includes a competitive salary, bonuses, and benefits. Advanced certifications and project management tools like MS Project or Agile methodologies can influence earning potential.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
What are the most commonly searched types of Of Program Operations jobs in Naperville, IL? The most popular types of Of Program Operations jobs in Naperville, IL are:
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Manager Of Program Operations jobs near you
Manager of Institutional Operations

Manager of Institutional Operations

CG Financial Services

Chicago, IL • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 27 days ago

Job description

About CG Advisor Network
At CG Advisor Network, we empower independent advisors by giving them the freedom to focus on what matters most, their clients. Our multi-custodial, open-architecture platform delivers a full spectrum of investment solutions, robust back-office support, and business-building resources that keep advisors ahead of the curve.
Why This Role Matters
CG Advisor Network is growing, and that growth demands an operations infrastructure that is both scalable and deeply reliable. The Manager of Institutional Operations & Client Services sits at the center of that effort, ensuring that the systems, workflows, and relationships that power our institutional business run with precision and care. This role is not just about keeping things running. It is about building a platform that allows our advisors and their clients to experience CG Advisor Network at its best. Getting this right is foundational to everything we want to do next.
Core Responsibilities
  • Oversee institutional portfolio management operations, including trade processing, reconciliation, and custodian workflows.
  • Lead B2B client service operations and establish clear service and engagement standards for advisor firms.
  • Serve as the primary operational point of contact for external advisor firm staff, reinforcing service expectations and relationship quality.
  • Partner with Compliance to ensure operational processes align with regulatory and firm requirements.
  • Manage and develop a small institutional operations team, setting expectations and driving accountability.
  • Lead systems adoption and process design across CRM, portfolio accounting, and workflow platforms.
  • Identify and implement operational improvements that enhance scalability, efficiency, and client experience.
  • Monitor service performance, resolve escalations, and continuously refine service delivery.

What Success Looks Like
  • Institutional portfolio operations run accurately and on schedule, with reconciliation issues resolved quickly and custodian workflows functioning without interruption.
  • Advisor firm partners consistently rate service delivery as responsive, clear, and professionally handled.
  • The operations team performs with high accountability, meets service standards, and grows in capability under your leadership.
  • Technology platforms are adopted and used as designed, with documented processes that reduce reliance on tribal knowledge.
  • Compliance maintains confidence that operational workflows meet regulatory requirements with no material gaps.
  • Escalations are resolved with speed and care, and the root causes are addressed so the same issues do not recur.

Requirements
Required
  • Demonstrated experience in institutional portfolio management operations, including trade processing, reconciliation, and custodian workflows.
  • Proven track record leading B2B client service operations in a financial services or RIA environment.
  • Working knowledge of RIA compliance procedures and operational risk controls.
  • Experience managing and developing small, specialized operations teams.
  • Proficiency with CRM, portfolio accounting, and workflow technology platforms, with a track record of driving adoption.
  • Strong cross-firm communication skills with the ability to manage relationships across advisor firms and internal departments.

Preferred
  • Experience designing or overhauling service delivery models within a multi-advisor or institutional RIA context.
  • Familiarity with process documentation methodologies and tools.
  • Background working alongside compliance teams on operational risk reviews or audits.

Our Core Values
  • Thirst for Knowledge: You are curious and creative, always building expertise and asking the right questions.
  • Innovative Problem Solver: You propose solutions, lead by example, and follow through on commitments.
  • Self-Motivated: You are proactive, results-oriented, and energized by new challenges.
  • Authentic: You lead with honesty and integrity in everything you do.
  • Positively Impact People: You are committed to growing those around you and striving for collective success.

Compensation & Benefits
  • Paid time off
  • Safe Harbor 401(k) and discretionary profit sharing
  • Health benefits, life insurance, and ancillary insurances
  • Free financial planning for employees
  • Volunteer and community outreach opportunities

Apply